End-of-Sale and End-of-Life Announcement for the Cisco Connected Machines SFT Edge

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Updated:March 31, 2020

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Updated:March 31, 2020

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Cisco announces the end-of-sale and end-of-life dates for the Cisco Connected Machines SFT Edge. The last day to order the affected product(s) is September 29, 2020. The last day to renew or add to an existing subscription is September 29, 2020 . Customers with active service contracts and subscriptions (as applicable) will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts and subscriptions (as applicable), support will be available under the terms and conditions of customers' service contract and subscription.

End-of-life milestones

Table 1.        End-of-Life Milestones and Dates for the Cisco Connected Machines SFT Edge




End-of-Life Announcement Date

The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public.

March 31, 2020

End-of-Sale Date*

The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.

September 29, 2020

End of Change/Renewal Date*:  Subscription

The last date to Renew or Add to an existing subscription.

September 29, 2020

Last Date of Support**:

The last date to receive applicable subscription entitlements, service and support for the product as entitled by active subscriptions and service contracts(as applicable) or by warranty terms and conditions. After this date, all subscription and support services for the product are unavailable, and the product becomes obsolete.

September 30, 2023

* The requested subscription start date needs to be on or before the End-of-Sale Date for new subscriptions, and on or before the End of Change/Renewal Date for subscription changes and renewals.
**The projected subscription term end date for new or changing subscriptions needs to be on or before the Last Date of Support.

Product part numbers

Table 2.        Product Part Numbers Affected by This Announcement

End-of-Sale Product Part Number

Product Description


Connected Machines SFT Edge

Product migration options

There is no replacement available for the Cisco Connected Machines SFT Edge at this time.

Service prices for Cisco products are subject to change after the product End-of-Sale date.

The Cisco Takeback and Recycle program helps businesses properly dispose of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: https://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.

For more information

For more information about the Cisco End-of-Life Policy, go to: https://www.cisco.com/en/US/products/products_end-of-life_policy.html.

For more information about the Cisco Product Warranties, go to: https://www.cisco.com/en/US/products/prod_warranties_listing.html.

To subscribe to receive end-of-life/end-of-sale information, go to: https://www.cisco.com/cisco/support/notifications.html.

Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.

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