Cisco Desk Data Sheet

Data Sheet

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Updated:April 11, 2024

Bias-Free Language

The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.

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Updated:April 11, 2024


Cisco Desk is the award-winning

The Cisco Desk is the award-winning collaboration and productivity device for your desk—at home or in the office. Meet, work, and co-create on a 24-inch, 1080p interactive display.

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Product overview

The Desk is the all-in-one collaboration and productivity device for your desk—at home, in the office, or in a shared space. It is purpose-built for collaborating, whether you’re in a meeting, sharing your laptop screen, or brainstorming with a teammate. The Desk device features a 24-inch, interactive 1080p display, 64-degree 8MP camera, full-range speaker, and a mic array with AI-powered background noise removal.

This powerful device creates a clutter-free desk space, enabling you to be organized and productive. Manage your workday with dynamic layouts and custom views, take the strain off your laptop, and optimize your meetings—all from a single system. Meet without distractions or background noise. Rock a presentation with immersive sharing. Co-create with digital whiteboarding and live content annotations.

Easy setup and management capabilities allow customers to deploy and support thousands of devices at once. And with Control Hub you’ll gain insight into environmental health and device usage with the ability to triage issues from anywhere.

Features and benefits

Table 1.        Cisco Desk features and benefits



Quality audio and video

  24-inch, 1080p, anti-glare touch display
  64-degree FOV 8MP camera
  Equipped with powerful audio hardware and features that enhance the conferencing experience
  Microphone array for crystal clear, directional sound pickup
  Premium-quality sound with full-range centre speaker and bass radiators for extended low-frequency output

Enhanced meetings

  Cisco Desk has been built to deliver a Webex Optimized Experience
  Easily share content, including presentations, documents, or your desktop
  Join a meeting or make a call using the buttons on the touch display or Webex Assistant voice commands
  Change your in-meeting background with blurred and virtual background options

USB-C connection

  Functions as your primary display with a USB-C connection
  Leverage your meetings software of choice while taking advantage of high-quality conferencing hardware
  Extend the functionality of your laptop with a touchscreen that allows for PC control

Cognitive collaboration

  Webex Assistant is a voice-controlled assistant that lets you start or join your meeting, book a room, or make a call
  Facial recognition identifies meeting participants and provides name labels
  Automatic noise detection and suppression ensures the meeting is free of distracting background noise


  Co-create with a dedicated stylus that makes whiteboarding simple and clean
  Effortlessly whiteboard in person or remotely with a stylus or your finger
  Automatically save content to a Webex Messaging virtual space
  Annotate on any content in the display

Web engine

  Use digital signage to display on-demand content such as messaging, alerts, and channel browsing
  Enable additional web apps to help boost productivity
  Kiosk Mode creates a personalized experience as a front desk device
  Embedded apps enhance the meeting experience with third party solutions

Powerful video processor

  Offloads the meeting from your laptop, allowing for dedicated audio and video to provide higher-quality meetings

Flexible deployments

  Registers as a cloud or on-premises device
  Flexible deployment models allow you to decide what deployment option is best for your business

Prominent features

The Cisco Desk transforms the way you meet, work, and co-create from your desk. It features a 24-inch, interactive 1080p display, 64-degree 8MP camera, full-range speaker, microphone system with focused sound pickup and AI-powered background noise removal.

The Desk is a purpose-built collaboration experience, meaning that everything is designed to work simply together. It provides the latest and most advanced Webex features, including immersive sharing, digital whiteboarding, and direct access into Webex App services.

With a USB-C connection, the Desk is your all-in-one meeting device and primary monitor, offering a simple, exceptional collaboration experience that extends beyond the Cisco® portfolio to support your collaboration tools of choice.

Features on the Cisco Desk were previously the domain of higher-end video conferencing rooms. Now, you can enable them on every desk and every team across your business. When registered to Webex, additional cloud-based functionalities are enabled that enhance the user experience and team workflow, as well as further simplify deployment.

Some examples:

      Work smarter. AI-powered features like Webex Assistant and facial recognition allow you to easily control your meeting and provide the contextual information you need, when you need it.

      Seamless co-creation. Ideation tools like digital whiteboarding make brainstorming, design, and collaboration easy, whether in person or in a remote meeting.

      Join any meeting. Connecting a laptop with USB-C cable enables you to join meetings from third-party meeting providers while leveraging the Desk’s camera, speaker, and microphone.

Product specifications

Table 2.        Product specifications



Software compatibility

  RoomOS 11 or later


  Temperature (experimental) for Control Hub analytics reporting
  Humidity (experimental) for Control Hub analytics reporting

Multipoint support

  4-way embedded SIP/H.323 * conferencing capability with MultiSite option

MultiSite features (embedded multipoint)*

  Adaptive SIP/H.323 * MultiSite:
  3-way resolution up to 1080p30 + content up to 1080p15
  4-way resolution up to 720p30 + content up to 1080p15
  Full individual audio and video transcoding
  H.323 */SIP/VoIP in the same conference
  Support for presentation (H.239/BFCP) from any participant at resolutions up to 3840 x 2160p5
  Best impression (automatic continuous presence layouts)
  Encryption and dual steam from any site

Default components in Cisco Desk

  Cisco Desk
  Desk Stand
  Network cable 3m/118 in
  USB-C cable for USB passthrough feature, 1.8 m/70.8 in
  Power supply for Cisco Desk

Optional hardware components

  Replaceable metal speaker grille
  Stylus kit
  Wall mount


  24-inch LCD monitor
  1080p resolution (16:9)
  High-contrast VA LED panel
  Contrast ratio: 1000:1 (typical)
  Viewing angle: +/- 89° (typical)
  Brightness: 300 cd/m2 color depth 16.7M colors
  Color gamut: 72% NTSC (95% sRGB)

User interface

  Projected capacitive touch

Supported PC resolutions



  64° horizontal field of view, 50° vertical field of view
  f/2.0 aperture
  8MP image sensor, supports up to 30 fps
  1/3.2-inch CMOS
  Automatic tilt adjustment
  Automatic focus, brightness, and white balance
  Focus distance: 10 cm to infinity
  Privacy shutter with LED light

Video standards

  H.263, H.264 AVC

Video inputs

  USB-C DisplayPort Alternate Mode up to 1920x1080p60
  HDMI 2.0 type A input supports formats up to 1920x1080p60

Encode and decode

  Video stream: full HD 1080p30
  Content stream: 1080p60
  Up to 4K content decode from Webex

Audio standards

  G.711, G.722, G.722.1, G.729, AAC-LD, and Opus

Audio features

  High-quality full-band audio
  Automatic Gain Control (AGC)
  AI-powered noise removal
  Active lip synchronization
  Focused microphone pickup
  Music mode

Audio inputs

  Dynamic four-microphone array
  Audio in from HDMI
  Audio in from DisplayPort over USB-C

Audio outputs (external)

  USB headset
  Bluetooth® headset

Loudspeaker (integrated)

  Premium full-range centre speaker with passive bass radiators for extended low-frequency output.
  Frequency range: 80 Hz to 20 kHz


  Ability to provide the following over one USB-C cable to a connected computer
  Extension of display (1920x1080@60fps) (computer must support Alt-mode DisplayPort)
  Touch redirect capabilities on supported operating systems (available post-First Customer Ship [FCS])
  Use desk camera, microphone, and speakers with any software client


  Rated: 70W maximum
  Networked standby power consumption: 7.5W maximum

Network standby

  After 2 minutes idle (without any interaction): Halfwake
  After 10 minutes idle: Standby, level: DisplayOff
  After 12 minutes idle: Standby, level: Networked

Other USB 2.0 ports

  One standard type-A port enables headsets and handset use
  One Micro B USB port is intended for service only

Operating temperature and humidity

  0°C to 35°C (32°F to 104 °F) ambient temperature
  20% to 90% Relative Humidity (RH)

Storage and transport temperature

  -20°C to 60°C (-4°F to 140 °F) at RH 10% to 90% (noncondensing)

Locking mechanism

  Kensington security lock


  Width: 56.5 cm (22.2 in.)
  Height: 47.4 cm (18.7 in.)
  Depth: 7.0 cm (2.8 in.)
  Weight: 8.7 kg (19.2 lb.)
  Packaged size: 72.4x20x69.5 cm (28.5x7.9x27.4)
  Packaged weight: 12.72 kg (28.043 lb)

Peripherals supported

  USB headset
  Bluetooth® headset (wideband)

Wireless sharing

  Webex App
  Webex Meetings

Embedded encryption

  Support Webex Encryption, end to end
  H.323 * and SIP point-to-point
  Standards-based: H.235 v3 and Advanced Encryption Standard (AES)
  Automatic key generation and exchange

Approvals and compliance

  Directive 2014/53/EU (Radio Equipment Directive) for the radio versions
  Directive 2014/30/EU (EMC Directive) for the non-radio versions
  Directive 2014/35/EU (Low-Voltage Directive) for the non-radio versions
  Directive 2011/65/EU (RoHS)
  Directive 2002/96/EU (WEEE)
  NRTL approved (product safety)
  FCC CFR 47 Part 15B (EMC) – Class B
  FCC CFR 47 Part 15C (RF)
  FCC Listed (radio equipment)

MultiSite features (Embedded multipoint) (optional upgrade)*

  Adaptive SIP/H.323 MultiSite:

    3-way resolution up to 1080p30 + content up to 1080p15

    4-way resolution up to 720p30 + content up to 1080p15

  Full individual audio and video transcoding
  H.323/SIP/VoIP in the same conference
  Support for presentation (H.239/BFCP) from any participant at resolutions up to 3840 x 2160p5
  Best impression (automatic continuous presence layouts)
  Encryption and dual stream from any site
*Proprietary Cisco version
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth® SIG, Inc. and any use of such marks by Cisco Systems, Inc. is under license. Other trademarks and trade names are those of their respective owners.

Product registration

Table 3.        Product registration

License type

Part number

Webex Device Cloud Subscription


Webex Device On-Premises Subscription

A-FLEX-P-DEVICE (A-FLEX-DEVICE) (Room Device License)

Unified CM TelePresence Room Based Endpoint License



Ordering information

Table 4.        Ordering information

Product name

Part number

Compliance model number

Standard Version

Cisco Desk (First Light gray) – Upfront GPL



Cisco Desk (Carbon Black) – Upfront GPL



Special Editions (First Light gray)

Cisco Desk – No radio



Cisco Desk – TAA (for U.S Government)



Cisco Desk – No radio TAA (for U.S Government)



Cisco Desk – No radio, no encryption



Cisco Desk – Made in Mexico



Cisco Desk – No radio, made in Mexico



Software Options




Ethernet cable (3 meters, grey)


Cisco Desk portfolio stylus kit (2 stylus, 4 tips)


Power adapter for Cisco Desk



Metal speaker grille for Cisco Desk


Vesa Adapter 200x100 to 100x100 and 75x75 for Cisco Desk


Wall Mount Kit for Cisco Desk



Cisco Desk (First Light gray) – Upfront GPL – SPARE1



Cisco Desk (Carbon Black) – Upfront GPL – SPARE1



Cisco Desk – no radio – SPARE1



Cisco Desk – no radio, no encryption – SPARE1



Desk Stand for Cisco Desk – First Light gray - SPARE


Fabric speaker grille for Cisco Desk – First Light gray


Desk Stand for Cisco Desk – Carbon - SPARE


Fabric speaker grille for Cisco Desk – Carbon


1 For service purposes only. Spare units include the main unit, no cables or accessories.

Warranty information

Cisco Desk has a 90-day limited liability warranty.

Cisco environmental sustainability

Information about Cisco’s environmental sustainability policies and initiatives for our products, solutions, operations, and extended operations or supply chain is provided in the “Environment Sustainability” section of Cisco’s Corporate Social Responsibility (CSR) Report.

Reference links to information about key environmental sustainability topics (mentioned in the “Environment Sustainability” section of the CSR Report) are provided in Table 5.

Table 5.        Environmental sustainability

Sustainability topic


Information on product-material-content laws and regulations


Information on electronic waste laws and regulations, including products, batteries and packaging

WEEE Compliance

Reference links to product-specific environmental sustainability information that is mentioned in relevant sections of this data sheet are provided in Table 6.

Table 6.        Product-specific sustainability

Sustainability topic



Eco-Design Compliance (EU ErP Lot, Etc.)

Table AA. Product Compliance

Environmental Certifications (EPEAT, Energy Star, Etc.)

Table BB. Product Compliance or Platform Features/Benefits


Idle, typical, or maximum product power

Table CC. Product Specifications

Hardware Enabled Energy Features

Table DD. Platform Features/Benefits

Software Enabled Energy Features

Table EE. Platform Features/Benefits

Power Supply Information

Table FF. Product Specifications

Power Calculator

Table GG. Product Specifications


Unit Weight

Table HH. Product Specifications

System Weight (Product + Packaging)

Table II. Product Specifications

Recycled Content

Table JJ. Product Specifications

Cisco makes the packaging data available for informational purposes only. It may not reflect the most current legal developments, and Cisco does not represent, warrant or guarantee that it is complete, accurate or up-to-date. This information is subject to change without notice.

CSR/Social responsibility

Information about Cisco’s environmental, social, and governance (ESG) policies and initiatives can be found in Cisco’s Corporate Social Responsibility (CSR) report.

Cisco and Partner Services

Cisco and our partners provide a broad portfolio of smart, personalized services and support that can help you realize the full business value of your Cisco collaboration investment by increasing business agility and network availability. This portfolio of services can accelerate business innovation by harnessing the network as a powerful business platform.

For more information about these services, visit:

Cisco Capital

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