The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
End of Maintenance for Broadworks Enhanced Call Center Reporting and Database Server
In accordance with its Lifecycle and Support policy, Cisco formally announces the End Of Maintenance (EoM) for Enhanced Call Center Reporting (ECCR) and the Database Server (DBS) effective Sep 30th, 2024. Note that this product was previously declared End of Sale on April 30th, 2019. At that time, we committed to support ECCR and DBS through October, 2020.
Cisco is strongly committed to our customers and to offering a leading edge product portfolio. From time to time, Cisco will announce the End of Sale and End of Maintenance of existing components as we continue to enhance our products and renew our portfolio.