Product |
Comments |
---|---|
Cisco CTI and CTI OS - 5.x, 6.0(0) and 7.0(0) |
With the most up to date service release. |
Cisco Collaboration Server - 5.0 |
With the most up to date service release. |
Cisco Internet Service Node - 2.0(0) and 2.1(0) |
- |
Cisco Voice Portal - 3.0 and 3.1 |
With the most up to date service release. |
Cisco eMail Manager - 5.0 |
With the most up to date service release. |
ICM Enterprise - 5.0(0), 6.0(0) and 7.0(0) |
With the most up to date service release. |
ICM Hosted - 5.0(0) and 7.0(0) |
With the most up to date service release. |
IPCC Enterprise - 5.0(0), 6.0(0) and 7.0(0) |
With the most up to date service release. |
IPCC Hosted - 5.0(0) and 7.0(0) |
With the most up to date service release. |
On February 14, 2006, Microsoft released the following security updates:
MS06-004 - Critical
Cumulative Security Update for Internet Explorer (910620)
Affected Supported Software:
Microsoft Windows 2000 Service Pack 4
MS06-005 - Critical
Vulnerability in Windows Media Player Could Allow Remote Code Execution (911565)
Affected Supported Software:
Windows Media Player for XP on Microsoft Windows XP Service Pack 1 and Windows XP Service Pack 2
Windows Media Player 9 on Microsoft Windows Server 2003
MS06-006 - Important
Vulnerability in Windows Media Player Plug-in with Non-Microsoft Internet Browsers Could Allow Remote Code Execution (911564)
Affected Supported Software:
Microsoft Windows 2000 Service Pack 4
Microsoft Windows XP Service Pack 1 and Microsoft Windows XP Service Pack 2
Microsoft Windows Server 2003 Service Pack 1
MS06-007 - Important
Vulnerability in TCP/IP Could Allow Denial of Service (913446)
Affected Supported Software:
Microsoft Windows XP Service Pack 1 and Microsoft Windows XP Service Pack 2
Microsoft Windows Server 2003 Service Pack 1
MS06-008 - Important
Vulnerability in Web Client Service Could Allow Remote Code Execution (911927)
Affected Supported Software:
Microsoft Windows XP Service Pack 1 and Microsoft Windows XP Service Pack 2
Microsoft Windows Server 2003 Service Pack 1
MS06-009 - Important
Vulnerability in the Korean Input Method Editor Could Allow Elevation of Privilege (901190)
Affected Supported Software:
Microsoft Windows XP Service Pack 1 and Microsoft Windows XP Service Pack 2
Microsoft Windows Server 2003 Service Pack 1
MS06-010 - Import
Vulnerability in PowerPoint 2000 Could Allow Information Disclosure (889167)
Affected Software:
Microsoft Office 2000 Service Pack 3
For additional information on Microsoft security updates, see the Microsoft Security page.
Cisco evaluates Microsoft security notices and updates for potential impact to Cisco Contact Center products.
The qualification process results in one of four categorical ratings being applied to a given update: Impacting, Not Impacting, Deferred, or Not Applicable.
The four ratings are defined in the Cisco Customer Contact Software Policy for Use of Third-Party Software and Security Updates document.
For the security updates listed in the Problem Description section of this bulletin, Cisco has assigned the updates to the following categories:
Impacting
MS06-007 - Vulnerability in TCP/IP Could Allow Denial of Service
Deferred
MS06-004 - Cumulative Security Update for Internet Explorer
MS06-005 - Vulnerability in Windows Media Player Could Allow Remote Code Execution
The following vulnerability only exists on systems that use Korean IME
MS06-009 - Vulnerability in the Korean Input Method Editor Could Allow Elevation of Privilege
Non-impacting
MS06-008 - Vulnerability in Web Client Service Could Allow Remote Code Execution
Not Applicable
MS06-006 - Vulnerability in Windows Media Player Plug-in with Non-Microsoft Internet Browsers Could Allow Remote Code Execution
MS06-010 - Vulnerability in PowerPoint 2000 Could Allow Information Disclosure
Proper care should be taken in deciding on which updates to apply to your systems. For additional information on the security measures to be considered in an ICM environment, refer to the Security Best Practices for Cisco Intelligent Contact Management Software Guide
Product |
Version(s) |
Tested (Y/I/NA)* |
Components Tested (All or Specific) |
---|---|---|---|
ICM/IPCC |
7.0(0) SR3 |
Y |
All ICM/IPCC components tested on Windows Server 2003 SP1 |
CTIOS |
7.0 SR2 |
Y |
CTIOS components tested on Windows Server 2003 SP1; Agent Desktop tested on Windows XP |
CVP |
3.1 |
Y |
CVP components tested on Windows 2003 SP1 |
* Testing Disposition
I - In Progress (Indicating that testing is in progress and will be updated when complete) Y - Yes (tested) NA - Not Applicable (None of the security updates are being tested because of a "Not Applicable" or "Deferred" assessment)
Customers should follow Microsoft's guidelines regarding when and how they should apply these updates. Refer to the Microsoft website for full details of the potential exposure from the caveat is referenced on the Microsoft Security page.
It is important to point out that Cisco Contact Center Support has not had any cases pertaining to this vulnerability recorded from our customer base as of February 22, 2006.
Cisco has assessed, and where deemed appropriate, validated the Microsoft security patches addressed in this bulletin along with any workarounds for the problems found. Deferred security updates will be folded into regression testing of the listed products' next service release or major release whichever comes first.
Cisco recommends that Contact Center customers separately assess all security patches released by Microsoft and install those deemed appropriate for their environments.
Cisco will continue to provide a service of separately assessing and where necessary, validating higher severity security patches that may be relevant to the Contact Center Enterprise software products.
Visit the Microsoft website to acquire the fixes. Keep in mind that you should download the appropriate fixes based on the version of the Microsoft operating system deployed in your environment and service pack level.
Revision |
Date |
Comment |
---|---|---|
1.1 |
13-MAR-2006 |
Updated Background Section |
1.0 |
27-FEB-2006 |
Initial Public Release |
If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:
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