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|Affected OS Type
|Affected Software Product
|Affected Release Number
Secure Network Analytics System Software
7.1.1, 7.1.2, 7.1.3
All software versions earlier than 7.1.x are also affected.
|Secure Network Analytics: Flexnet Services Portal Decommission - Software Upgrade Recommended
The Flexnet Services Portal will be decommissioned. Support for Flexnet Licensing and the access to software downloads will expire for affected versions of Secure Network Analytics software.
The Flexnet services portal used by Secure Network Analytics devices to access licenses and download system software will be decommissioned.
For affected versions of Secure Network Analytics software, any operating software installation will not be affected until the license expiration date. Secure Network Analytics device access to affected software versions and upgrade files will not be possible after the Last Date of Support.
This table shows the End-of-Life milestones for affected software versions as announced in Cisco EOL12039.
Secure Network Analytics device access to the Flexnet Services Portal will be disabled.
|Symptoms for Affected Services
|License refresh will fail
|Download of affected software versions and upgrades
|Software downloads will fail
For additional information, refer to the Cisco Smart Licensing Guide and the Secure Network Analytics Smart Software Licensing Guide for your specific version of Secure Network Analytics software.
Additional upgrade and release note information is available on the support page for Cisco Secure Network Analytics.
Secure Network Analytics software Version 7.2.1 and later are not affected by this issue.
Cisco recommends to upgrade to Secure Network Analytics software Version 7.3.2 or later.
For More Information
If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:
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