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Revision | Publish Date | Comments |
---|---|---|
1.0 |
09-Nov-22 |
Initial Release |
Affected OS Type | Affected Software Product | Affected Release | Affected Release Number | Comments |
---|---|---|---|---|
NON-IOS |
Base Software |
RI |
RI.2022.09 |
Cisco BroadWorks Release Independent |
Defect ID | Headline |
---|---|
CSCwd39598 | NullPointerException thrown when attempting to retrieve device config file on ADP Rel_2022.09_1.344 |
From the DeviceManagement application, a NullPointerException error is thrown when you attempt to retrieve a file.
From the DeviceManagement application, a NullPointerException error is thrown when you attempt to retrieve a file. This is caused by a change on the Application Delivery Platform (ADP) that is not backward compatible with previous version of the BroadWorksDms application.
This issue prevents the Device Management application from doing a route advance if the first repository does not answer..
This code exception is seen in the DMS logs on the App Server:
500 Internal Server Error. See server logs (Debug severity) for details.
Transaction failed because of java.lang.NullPointerException
2022.10.18 13:28:49:544 EDT | Debug | DmsServlet | HTTPThread-249 | 224 | NA_10a7fb5b-fa8a-42b0-bcbc-8de44111f9a5
Exception occurred: java.lang.NullPointerException
at sun.net.util.IPAddressUtil.textToNumericFormatV4(IPAddressUtil.java:55)
at com.broadsoft.util.inet.IPNormalization.getExpandedAddress(IPNormalization.java:101)
at com.broadsoft.net.DefaultHTTPHealthChecker.(DefaultHTTPHealthChecker.java:116)
at com.broadsoft.net.DefaultHTTPHealthChecker.(DefaultHTTPHealthChecker.java:72)
at com.broadsoft.util.FileReposRouteManagersUtility$1.(FileReposRouteManagersUtility.java:209)
In order to resolve this issue, users should download and run these patches:
BroadWorks Application Deliver Platform: dms_2022.09_1.345
BroadWorks Application Deliver Platform: OCS_2022.09_1.345
BroadWorks Execution Server: XS_Rel_2022.09_1.345
BroadWorks Profile Server: PS_Rel_2022.09_1.345
BroadWorks Xtended Services Platform: XSP_Rel_2022.09_1.345
BroadWorks Application Delivery Platform: ADP_Rel_2022.09_1.345
BroadWorks Application Server: AS-25_Rel_2022.09_1.345
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