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Updated:March 26, 2021
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Collaboration Solutions Analyzer (CSA)
The Collaboration Solutions Analyzer (CSA) is a Cisco collaboration tool that provides various analysis and troubleshooting for multiple Cisco's technologies.
The CSA supports BroadWorks Analysis for:
Call engine/Call Flow analysis: Application Server (AS) XSLog
BroadWorks files (AS XSLog and tech-support) can be analysed by clicking the Log analysis box:
This will bring the user to the file upload menu where you can upload XSLog and Tech-Support files:
Software Level Advisor
The CSA Software Level Advisor (SLA) functionality consist of:
- Tech-support analysis
- Report creation of missing patches (HTMLformat). TXT format will be available soon.
The CSA/SLA tool does not build/create a patch bundle. automatinc patch installation and bundles ae discussed in this article:
The Tech-Soupprt analysis is triggered when the CSA detects a BroadWorks (BRWKS) file and that the file is determined to be a tech-support:
By selecting the file and clicking on the "Run analysis' button, the CSA will process the file and return the Software Level Advisor Report:
The view the missing patch, the user click on the "List of Missing Patch" button (not show here).
Call Engine / Call Flow Analyser
The CSA Call Engine (Call Flow Analyser) is a tool that parse the Application Server (AS) XSLog and extract the various call within the XSLog. A specific call can be selected which will generates amongs other thing a ladder diagram.
The Call Engine/Call Flow analysis is triggered when the CSA detects a BroadWorks (BRWKS) file and that the file is determined to be an Application Server (AS) XSLog:
By selecting the file and clicking on the "Run analysis' button, the CSA will process the file and return the list of calls contained within the file(s):
To run the call analysis, search/select the call to be analysed by clicking the call itself. The CSA will return the complete analysis of this call.