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Unified Communications
Cisco Unified Communications Manager (CallManager)
Configuration Examples and TechNotes
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SAML SSO Configurations
Cisco Unified Communications Manager Version 8.6
Dial Plans
Integration: IBM Lotus Sametime
IP Phone Services and Features
Cisco Unified Communications Manager Version 10.5
Cisco Unified Communications Manager Version 11.0
Cisco Unified Communications Manager Version 11.5
Cisco Unified Communications Manager Version 12.5
Cisco Bulk Administration Tool
SAML SSO Configurations
SAML SSO Microsoft Entra ID Identity Provider
02/Apr/2024
SAML SSO Okta Identity Provider
31/Aug/2017
SAML SSO Microsoft Active Directory Federation Services 2.0 Identity Provider on Windows Platform Configuration
15/Feb/2016
SAML SSO Open Access Manager Identity Provider on Linux Platform Configuration
15/Feb/2016
SAML SSO PingFederate Identity Provider on Windows Platform Configuration
16/Feb/2016
CallManager 11.X: Delete Unassigned Directory Numbers Configuration Example
05/May/2016
Cisco Unified Communications Manager Version 8.6
Open Access Manager 9.0 with Cisco Unified CM 8.5/8.6, Cisco Unity Connection 8.6, and Active Directory Single Sign-On
(PDF - 9 MB)
28/Jul/2011
Dial Plans
Typical U.S. Dial Plan for Cisco CallManager 11.x
06/May/2016
Configure 0 to Dial the Operator on Cisco CallManager (PLAR)
05/May/2016
Configure Partition and Calling Search Space
05/May/2016
Integration: IBM Lotus Sametime
Cisco Click-to-Call / Click-to Conference Plug-In Compatibility Matrix
(PDF - 61 KB)
30/Jul/2008
Integration Note for Configuring the Cisco Click-to-Conference Plug-In with IBM Lotus Sametime
16/Mar/2010
IP Phone Services and Features
Configure Cisco IP Phone Speed Dial Buttons with CallManager 11.X
05/May/2016
Configuration of Forced Authorization Codes (FAC)
17/Jun/2016
Cisco Unified Communications Manager Version 11.5
Proxy Server Scaling for Push Notifications
(XLSM - 15 KB)
Cisco Unified Communications Manager Version 12.5
Proxy Server Scaling for Push Notifications
(XLSM - 15 KB)
Deploy And Troubleshoot Authorization Code Grant Flow - OAuth Enhancement: Cisco Collaboration Solutions 12.0
Cisco Bulk Administration Tool
VG224 and VG350 Simultaneous Bulk Import of Device and Line Configuration Example
Cisco Unified Communications Manager Version 14
Set Up RADKit in a Collaboration Environment
CUCM to CUBE Integration Configuration Example
22/Jan/2014
Configure Time of the Day Routing
05/Jul/2023
Configure AnyConnect VPN Phone with Certificate Authentication on an ASA
15/Jan/2015
CUCM TAPS Configuration Example
21/Nov/2013
CUCM 9.x+ and ELM - License Upgrade and Installation
26/Apr/2013
Secure SIP Trunk between CUCM and VCS Configuration Example
12/Nov/2013
Upgrade CUCM/CUC/CUPS with Prime Collaboration Deployment
29/Jan/2015
AD FS Version 2.0 Setup for SAML SSO Configuration Example
27/Feb/2018
CUCM and CUC Meet Me Conference with User Authentication Configuration Example
23/Jan/2015
Enable SAML SSO for Jabber Clients Configuration Example
23/Jan/2015
Configure SAML SSO Setup with Kerberos Authentication
21/Jan/2015
Unity Connection Version 10.5 SAML SSO Configuration Example
21/Jan/2015
CUCM Cluster Changed from Mixed Mode to Non-Secure Mode Configuration Example
10/Apr/2015
CUCM Dial Plan Considerations for CMR in CUCM-Centric Deployment Configuration Example
10/Mar/2015
CUCM Third-Party CA-Signed LSCs Generation and Import Configuration Example
09/Mar/2015
Configure the CUCM for IPsec Connection Between Nodes
21/Apr/2015
Dial IP Addresses from Endpoints Registered to CUCM with VCS / Expressway Configuration Example
31/Mar/2016
Kerberos with ADFS 2.0 for End User SAML SSO for Jabber Configuration Example
24/Mar/2015
Secured MGCP Communication between Voice GW and CUCM via IPsec Based on CA Signed Certificates Configuration Example
07/Apr/2015
Setup Unified Communication Cluster
21/Jun/2024
Configure the CUSM for Integration with the CUCM
29/May/2015
Configure the IM Address Scheme for Multiple Domain Support in Cisco Jabber
10/Jun/2015
Configure CUCM TFTP for Jabber Automatic Update
14/Sep/2018
Configure Conference Now Feature on CUCM 11
26/Apr/2018
Configure SIP TLS Trunk on the Communications Manager with a CA Signed Certificate
08/May/2018
Configure TMS to change Provisioning of an endpoint from TMS to CUCM
28/Nov/2015
Configure and Troubleshoot Cisco IP Manager Assistant (IPMA)
13/Jan/2021
How to set Calling Line ID Presentation Name and Calling Line ID Presentation Number to Restricted using CUCDM
08/Sep/2015
Dial IP Addresses from Endpoints Registered to CUCM with VCS / Expressway Configuration Example
(PDF - 235 KB)
31/Mar/2016
Install Touchless VM for CUCM
10/Feb/2016
Bulk Configure Changes with Import/Export Feature
12/Mar/2018
Cisco IP Phones Firmware upload on Callmanager through Cisco Prime Collaboration Deployment (PCD)
19/Jul/2016
Configure CUCM Native Call Queuing Feature
28/Apr/2016
Configure PCCE Outbound Option - Disable Ringback When Transferred to Agent for SIP
30/May/2017
Configure Single SAML IdP Connection/Agreement per Cluster with AD FS Version 2.0
29/Jun/2016
Customized Organizational Unit for LDAP Integration Between Call Manager and Active Directory
20/Jul/2020
Dial Tone Settings For Cisco SIP IP Phones
25/Jul/2016
Enable UC servers for Extension Mobility Cross Cluster (EMCC)
15/Jul/2021
OPUS Codec Overview
27/Jul/2016
Configure Single Number Reach for CallManager
06/Sep/2024
Steps to Configure Cisco Aironet 1142 and Register 7925 Wi-Fi Phone with CUCM
29/Apr/2016
Urgent Priority Configuration on Directory Number
12/May/2016
Usage of Native Emergency Call Routing Feature in CUCM
15/Jul/2021
Configure Media Termination Point
15/Aug/2016
Configuration Example for CUCM Non-Secure SCCP Integration with CUC
21/Feb/2017
Configuration Example for CUCM Non-Secure SIP Integration with CUC
20/Feb/2017
Configure CA Signed Certificate via CLI in Cisco Voice Operating System (VOS)
01/Dec/2016
Configure Wireless Endpoint Tracking Feature on UCM 11.5.
06/Oct/2016
Configure and Troubleshoot Joining Clusters for ILS
28/Sep/2016
How to Configure Unified Communications Manager Directory Integration in a Multi-Forest Environment
18/Apr/2017
How to Enable Common PIN for CUCM and UCXN.
25/May/2017
Native Call Queueing Enhancement in CUCM 11.5
09/Apr/2017
Supporting Variable Length Dial Plans for Cisco CallManager Route Patterns - an Exercise in Designing a Route Pattern that Covers a National Dial Plan
09/Apr/2017
CUCM Network based Recording for Mobile Agents
09/Apr/2018
Change CUCM Server Definition from IP Address or Hostname to FQDN Format
26/Jun/2017
Integrate Emergency Responder with CUCM
06/Sep/2024
Collaboration Edge TC-based Endpoints Configuration Example
02/Aug/2017
Configuration and Troubleshoot of Logical Partitioning and Geolocation
19/Jul/2021
Configure Jabber Extend and Connect and Modify Calling Party Display
30/Jun/2017
Configure Opus Support on Cisco Unified Communication Manager
25/May/2017
Configure Single Sign-On with CUCM and AD FS 2.0
03/Sep/2024
Configure and Troubleshoot Device Mobility
03/Aug/2017
How to Configure Conference Now Feature in CUCM 11.X
07/Aug/2017
Install, Configure, and Troubleshoot International Numbering Plan (INNP)
07/Aug/2017
Configuration Example for Secure SIP Integration Between CUCM and CUC based on Next Generation Encryption (NGE)
28/Aug/2018
CUCM 12.X Extension Mobility(EM) and Extension Mobility Cross Cluster(EMCC) Log in service URL
14/Sep/2017
Configure CUCM Private Line Automatic Ring-down (PLAR)
21/Jun/2024
Configure Display Name in Communications Manager (CUCM) Self-Care Portal
13/Sep/2017
Configure InformaCast Paging Server Cisco Unified Communications Manager (CUCM) 12.0
14/Sep/2017
Configure Read only Command Line Interface (CLI) for CUCM
14/Sep/2017
Configure Real Time Monitoring Tool to Audit Admin Activity in Cisco Unified Communications Manager
13/Sep/2017
Secure External Phone Services Configuration Example
13/Sep/2017
Call Recording Examples for Network-Based and Phone-Based Recording
18/Jan/2018
Migrate CUCM Mixed Mode with Tokenless CTL
11/Sep/2024
Configure Mediated Model to Synchronize CUCM with Smart Accounts
14/Jun/2023
Cisco IP Phone Feature - Peer Firmware Sharing
23/May/2018
Configure CUCM Smart Licensing - Direct Model
20/Aug/2024
Configure Custom Alert in Cisco Real Time Monitoring Tool
28/Apr/2018
Configure Device Pack on Cisco Call Manager
27/Apr/2018
Configure Email Notification for Specific Node in the CUCM Cluster
16/Apr/2024
Configure LSC on IP Phone with CUCM
17/Mar/2023
Configure Media Resource Groups and Group Lists
26/Apr/2018
Configure and Troubleshoot Extension Mobility for Log Analysis
26/Apr/2018
Migration Procedure For CUACA (10.5.X to 11.X.X)
19/Mar/2018
Real-Time Monitoring Tool Alerts
27/Apr/2018
Troubleshoot SSO in Cisco Unified Communications Manager
28/Apr/2018
Reset or Change CUCM OS Admin and Security Password
12/Sep/2024
Configure Cisco Jabber in Phone Mode for Contacts
05/Jan/2022
Configure Location Bandwidth Manager and Related Alerts
09/Oct/2018
Configure Phone Button Template in CUCM
21/Nov/2018
Configure SIP Normalization Script in CCM
26/Jul/2018
Configure SSO for OS Admin and DRS in CUCM Version 12.x
25/Jan/2023
Configure and Troubleshoot Basic Call Recording
18/Jan/2024
EMCC Call Routing Explanation and Configuration
28/Dec/2018
Install Device Pack in Cisco Unified Communication Manager
22/Nov/2018
Installation of Phone Locale on IP Phone 7841
31/Jul/2018
Manage Endpoints from PCP without End User Association in CUCM
30/Nov/2018
Migrate Phones Between Secure Clusters
06/Dec/2018
Test Directory Attribute Mapping for Jabber in Isolation
28/Sep/2018
BE6000 Licensing Support on CUCM
05/Mar/2019
CAPF Certificate Signed by CA for CUCM
16/Jul/2021
CMR Enhancement in CUCM 12.5
28/Dec/2020
Configure Automatic Certificate Enrollment and Renewal Via CAPF Online CA
08/Jun/2023
Configure Backup and Restore from GUI in CUCM
04/Nov/2022
Configure CUCM for Secure LDAP (LDAPS)
05/Jun/2024
Configure Extend and Connect Feature for UCCX
20/May/2020
Configure Options Ping Between CUCM and CUBE
06/Feb/2019
Configure Self-Provisioning Feature on CUCM (IVR Based)
27/Mar/2019
Configure Tertiary Redundancy for Cisco Emergency Responder with Different Calling Numbers for Each Site
19/Dec/2019
Configure and Troubleshoot Cisco Unified Communication Manager (CUCM) Backups
17/Sep/2019
Configure and Troubleshoot Proxy TFTP on CUCM
18/Oct/2022
Create Windows CA Certificate Templates for CUCM
21/Feb/2024
Implement GeoLocation across CUCM Clusters
17/Apr/2019
Manage Bulk Certificates between CUCM Clusters for Phone Migration
14/May/2024
Upgrade Enhancements in Cisco Unified Communications Manager(CUCM) 12.5
14/Nov/2022
Upgrade Readiness Checks on CUCM and IMPS COP File
29/Aug/2024
Change Network Settings in Informacast with GUI and Console
14/Oct/2019
Configure SAML SSO on Cisco Unified Communications Manager with ADFS 3.0
24/Mar/2021
Create New Certificates from Signed CA Certificates
27/Aug/2024
Configure and Troubleshoot SSO on Cisco Unified Communications Manager (CUCM)
05/Aug/2021
Cisco Unified Communications Manager Locale Installer FAQs
16/Jun/2021
Adjust WaterMark in RTMT of Call Manager Procedure
Configure CUCM to Provide Screensaver Capabilities to IP Phones
Configure Secure Ad Hoc Conference on CUCM 15
Configure Tomcat Certificate Reuse for CallManager in CUCM 14
Configure and Log Analysis of Jabber E911
Integrate Users from CUCM to Unity Connection with AXL
Rebuild CUCM Publisher from Subscriber
Support Documentation
All Support Documentation for this Series