Cisco Unified Communications Manager IM and Presence Service 12.0
Product Overview
| Series | Cisco Unified Communications Manager IM & Presence Service |
|---|---|
| Overview | Product Overview |
| Product Type | Unified Communications Applications |
|
This product is supported by Cisco, but is no longer being sold.
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| Status |
Not Orderable
EOL Details
|
|---|---|
| Release Date | 31-AUG-2017 |
| End-of-Sale Date | 17-AUG-2020 Details |
| End-of-Support Date | 31-AUG-2023 Details |
- US/Canada 800-553-2447
- Worldwide Support Phone Numbers
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Latest Security Notices
- 06-Jul-2022
- 06-Jul-2022
- 06-Jul-2022
- 06-Jul-2022
- 20-Apr-2022
- 02-Apr-2022
- 03-Nov-2021
- 03-Nov-2021
- 05-May-2021
- 07-Apr-2021
Document Categories
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Data Sheets and Product Information
Data Sheets
End-of-Life and End-of-Sale Notices
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- End-of-Sale and End-of-Life Announcement for the Cisco Version 12.5 of On-premises Calling applications (including Cisco Unified Communications Manager) and associated On-premises Flex subscriptions
- End-of-Sale and End-of-Life Announcement for the Version 11.5 Software of Cisco Unified Communications Manager, Cisco Emergency Responder, Cisco Unity Connection and associated On-Premises and Hosted Flex subscription
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Software Subscription (UCSS)
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Presence Version 8.6
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Presence Version 8.5
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Presence Version 8.0
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Presence SIP Proxy Mode Support for Cisco Unified Customer Voice Portal
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Presence 8.0 MCS 7825 Preloaded Server
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Presence Version 6.0
- End-of-Sale and End-of-Life Announcement for the Cisco MCS 7825-H3 and 7825-I3 Preloaded HP and IBM Servers for Cisco Unified Presence
- Change in Product Part Number Announcement for the Cisco Unified Presence UCSS-UPS Codes
- EoS/EoL for the Cisco Unified Presence Server 1.0
English
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- Annonce d’arrêt de commercialisation et de fin de vie de Cisco Version 12.5 of On-premises Calling applications (including Cisco Unified Communications Manager) and associated On-premises Flex subscriptions
- Annonce d’arrêt de commercialisation et de fin de vie de Version 11.5 Software of Cisco Unified Communications Manager, Cisco Emergency Responder, Cisco Unity Connection and associated On-Premises and Hosted Flex subscription
French - Canadian
Security Notices
Bulletins
Field Notices
Security Advisories, Responses and Notices
Most Recent
- Cisco Unified Communications Products Arbitrary File Read Vulnerability
- Cisco Unified Communications Products Cross-Site Scripting Vulnerability
- Cisco Unified Communications Products Cross-Site Scripting Vulnerability
- Cisco Unified Communications Products Access Control Vulnerability
- Cisco Unified Communications Manager IM & Presence Service SQL Injection Vulnerability
- Vulnerability in Spring Framework Affecting Cisco Products: March 2022
- Cisco Unified Communications Products Cross-Site Request Forgery Vulnerability
- Cisco Unified Communications Products Path Traversal Vulnerability
- Cisco Unified Communications Manager IM & Presence Service SQL Injection Vulnerabilities
- Cisco Unified Communications Products Remote Code Execution Vulnerability
- Cisco Unified Communications Products Cross-Site Scripting Vulnerabilities
- Cisco Unified Communications Products Vulnerabilities
- Cisco Unified Communications Products Information Disclosure Vulnerability
- Cisco Unified Communications Manager IM and Presence Service Denial of Service Vulnerability
- Cisco Unified Communications Products Cross-Site Scripting Vulnerability
View all documentation of this type
Release and Compatibility
Compatibility Information
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- Compatibility Matrix for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.0(1)
Cisco Unified Communications Manager IM and Presence Service 12.0
Release Notes
- Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.0(1)
Cisco Unified Communications Manager IM and Presence Service 12.0
Reference
Command References
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- Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.0(1)
Cisco Unified Communications Manager IM and Presence Service 12.0
Documentation Roadmaps
Technical References
- Cisco IM & Presences External Databases Best Practices (PDF - 124 KB)
Design
Design Guides
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- Cisco Collaboration System 12.x Solution Reference Network Designs (SRND)
Cisco Unified Communications Manager IM and Presence Service 12.0
Install and Upgrade
Install and Upgrade Guides
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- Installation Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 12.0(1)
- Upgrade and Migration Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 12.0(1)
Cisco Unified Communications Manager IM and Presence Service 12.0
Configuration
Configuration Examples and TechNotes
- Configure CA Signed Certificate via CLI in Cisco Voice Operating System (VOS)
- Configure Cisco Jabber in Phone Mode for Contacts
- Configure DNS SRV in CUCM for IM & Presence Service
- Configure SAML SSO Setup with Kerberos Authentication
- Enable SAML SSO for Jabber Clients Configuration Example
- How to Utilize BAT to Update Cisco Jabber Contact List
- Integrate SocialMiner with Cisco Unified Presence Servers (CUPS) to send IM Notification for WebChat
- Update Unified IM and Presence (IM&P) Server Name From Hostname to Fully Qualified Domain Name (FQDN)
- Upgrade CUCM/CUC/CUPS with Prime Collaboration Deployment
- XMPP Federation Between CUPS and Other Servers
Configuration Guides
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- Configuration and Administration of the IM and Presence Service on Cisco Unified Communications Manager, Release 12.0(1)
- Database Setup Guide for the IM and Presence Service, Release 12.0(1)
- Instant Messaging Compliance for the IM and Presence Service, Release 12.0(1)
- Interdomain Federation for the IM and Presence Service, Release 12.0(1) (PDF - 5 MB)
- Jabber for Everyone Quick Start Guide
- Microsoft Outlook Calendar Integration for the IM and Presence Service, Release 12.0(1)
- Partitioned Intradomain Federation Guide for the IM and Presence Service, Release 12.0(1)
- Remote Call Control with Microsoft Lync Server for IM and Presence Service, Release 12.0(1)
Cisco Unified Communications Manager IM and Presence Service 12.0
Maintain and Operate
End-User Guides
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- Cisco IP Phone Messenger for Cisco Unified Presence Server Release 1.0(3) (PDF - 266 KB)
- Cisco Unified IP Phone Messenger User Guide, Release 1.0(1)
Cisco Unified Presence Version 1.0
Maintain and Operate Guides
- Administration Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 12.0(1)
Cisco Unified Communications Manager IM and Presence Service 12.0
- Cisco Unified Communications Operating System Administration Guide For Cisco Unified Presence Server Release 1.0(3)
- Cisco Unified Communications Operating System Administration Guide, Release 1.0(1)
- Cisco Unified Presence Server Administration Guide, Release 1.0(2)
- Cisco Unified Presence Server Serviceability Administration Guide, Release 1.0(2)
- Cisco Unified Presence Server Serviceability Administration Guide, Release 1.0(1)
- Cisco Unified Real-Time Monitoring Tool Administration Guide, Release 12.5(1)SU1
- Disaster Recovery System Administration Guide for Cisco Unified Presence Server Release 1.0(3) (PDF - 304 KB)
Maintain and Operate TechNotes
Troubleshooting
Support FAQ
Troubleshooting TechNotes
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- Troubleshoot Jabber Log in Problems
Cisco Unified Communications Manager IM and Presence Service 12.0
- CUPS FAQ: How do you resolve the "Update Failed for the Service(s)" error?
- CUPS Refresh Upgrade to Cisco Unified IM and Presence 10.X Failure
- Cisco Unified Presence Server Licensing Explained
- Configure IM and Presence Server High Availability
- How to Move the PostgreSQL Database Between Inter-Cluster Peers in IM & Presence (IM&P)
- Jabber Complete How-To Guide for Certificate Validation
- Reinstall IM&P Cluster Nodes Version 10.0 and Later
- Troubleshoot Cisco VOS Based Finesse Server With CLI
- Troubleshoot Duplicated Users Alerts on IM&P Server
- Troubleshoot IM&P Inter-Clustering Issues Caused by DNS Misconfiguration
- Troubleshoot IM&P Services Displayed as "Unknown" in the Presence Topology
- Troubleshoot Jabber Login Failure after Unified IM and Presence (IM&P) Domain Change or IM Address Scheme
- Troubleshoot Missing DRF Components in the IM&P Server Nodes
- Troubleshoot NTP on IM&P
- Troubleshoot Unified Communications (UC), Non-UC, and Third-Party Virtual Machines (VMs) Co-residency
- Troubleshoot Zombie/Defunct Processes in UC Servers
- Troubleshoot the Cisco Unified Presence Server (CUPS) and Cisco Unified Personal Communicator (CUPC)
- Troubleshooting Services not Starting on Cisco IM&P
Translated Documents
Translated End-User Guides
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- 配置及管理 IM and Presence 服务版本 14 (PDF - 6 MB)
- Cisco Unified Communications Manager 管理指南，版本 14 (PDF - 6 MB)
- IM and Presence Service 12.5(1) 版的配置和管理 (PDF - 6 MB)
- Cisco Unified Communications Manager 和 IM and Presence 服务 管理指南，版本 12.0 (1) (PDF - 3 MB)
中文(中国) (Chinese - Simplified)
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- Cisco Unified Communications Manager 管理指南，版本14 和SU (PDF - 7 MB)
- Cisco Unified Communications Manager 管理指南，版本 12.5(1)SU6 (PDF - 7 MB)
- 配置及管理 IM and Presence 服務版本 14SU1 (PDF - 6 MB)
- Cisco Unified Communications Manager 管理指南，版本 14SU1 (PDF - 6 MB)
- 配置及管理 IM and Presence 服務版本 14.0 (PDF - 6 MB)
- Cisco Unified Communications Manager 管理指南，版本 14 (PDF - 7 MB)
- 設定及管理 IM and Presence 服務版本 12.5 (1) (PDF - 6 MB)
中文(台灣) (Chinese - Traditional)
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- IM and Presence 서비스, 릴리스 14의 구성 및 관리 (PDF - 7 MB)
- Cisco Unified Communications Manager 관리 설명서, 릴리스 14 (PDF - 7 MB)
- IM and Presence 서비스, 릴리스 12.5(1)의 구성 및 관리 (PDF - 6 MB)
- Cisco Unified Communications Manager 및 IM and Presence 서비스용 관리 가이드, 릴리스 12.0(1) (PDF - 3 MB)
한국어 (Korean)
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