Monitoring Your Cisco WAAS Network

This chapter describes the monitoring tools available in the Cisco WAAS Central Manager GUI that can help you monitor activity, configure flow monitoring, and customize reports.

For information on Cisco WAAS system logging and troubleshooting, see the chapter Troubleshooting Your Cisco WAAS Network.


Note

Throughout this chapter, the term Cisco WAAS device is used to refer collectively to the WAAS Central Manager and Cisco Wide Area Application Engines (WAEs) in your network. The term WAE refers to WAE and Wide Area Application Virtual Engine (WAVE) appliances, and Cisco Virtual WAAS (vWAAS) instances.

This chapter contains the following sections:

Viewing System Information from the System Dashboard Window

The Cisco WAAS Central Manager GUI allows you to view general and detailed information about your Cisco WAAS network from the System Dashboard window. This section describes the System Dashboard window and contains the following topic:


Note

For information on viewing the alarm panel and on viewing device alarms, see Cisco WAAS Central Manager Alarm Panel in the chapter "Troubleshooting Your Cisco WAAS Network."

The following figure shows the System Dashboard window.

Figure 1. System Dashboard Window

The information displayed in the charts in the System Dashboard window is based on a snapshot of your WAAS network that represents the state of your WAE devices at the end of every two polling periods. You can configure the interval between polls in the Cisco WAAS Central Manager GUI (Configure > Global > System Properties > System Properties > system.monitoring.collectrate). The default polling rate is 300 seconds (5 minutes). Alarms are presented in real time and are independent of the polling rate.

Monitoring Graphs and Charts

The default System Dashboard window contains the following graphical displays about the application traffic processed by your Cisco WAAS system:

  • Traffic Summary chart: Displays the applications with the highest percentage of traffic in the WAAS network for the last hour.

  • Effective WAN Capacity graph: Displays the effective increased bandwidth capacity of the WAN link as a result of WAAS optimization, as a multiple of the actual bandwidth.

  • Traffic Volume and Reduction graph: Displays the original and optimized traffic volume and percentage of traffic reduction over the last hour.

  • Compression Summary chart: Displays the ten applications with the highest percentage of traffic reduction for the Cisco WAAS network for the last hour. The percent calculation excludes pass-through traffic.

Numbers shown in charts and graphs are rounded to whole units (KB, MB, or GB), while those displayed in tables are rounded to three decimal places. Data values exported to CSV files are in bytes, and are therefore, not rounded.

You can customize the graphical displays and tables that are displayed on the system dashboard. For more information, see Customizing a Dashboard or Report. Individual charts are described in more detail in Cisco WAAS Chart Descriptions.

Much of the device, statistical, and alarm information that is presented in the system dashboard and associated graphs and charts is also available programmatically through the monitoring API.


Note

You must synchronize the clock on each WAE device within 5 minutes of the primary and secondary Cisco WAAS Central Managers for statistics to be consistent and reliable. For information on using an NTP server to keep all your Cisco WAAS devices synchronized, see Configuring NTP Settings in the chapter "Configuring Other System Settings." Additionally, if the network delay in the Central Manager receiving statistical updates from the WAEs is greater than 5 minutes, statistics aggregation may not operate as expected.

Note

For information on how to troubleshoot device alarms, see in the chapter "Troubleshooting Your WAAS Network."

Viewing Device Information

This section describes how to use the Cisco WAAS Central Manager device windows:

  • The Devices Window displays a list of and basic information for all Cisco WAAS devices.

  • The Device Dashboard Window displays detailed information about a specific device, such as the installed software version and whether the device is online or offline.

  • The Device Status Dashboard Window displays traffic information for all Cisco WAAS devices.

  • The Viewing and Unlocking Device Users window displays the list of users, in table format, with information including username, number of login failures, and time of last login failure.

Devices Window

The Devices window lists all the Cisco WAAS devices that are registered with the Cisco WAAS Central Manager. To view this list, in the Cisco WAAS Central Manager GUI choose Devices > All Devices.

The Devices window appears.

Figure 2. Devices Window

The Devices window displays the following information about each device:

  • Services enabled on the device. For a description of these services, see the "Service Descriptions" table below.

  • IP address of the device.

  • Management Status (Online, Offline, Pending, or Inactive). For more information about the status, see Device Alarms in the chapter "Troubleshooting Your Cisco WAAS Network." A tool tip is displayed when you hover your cursor over the individual device Management status. It shows the timestamp for offline devices and the timestamp for the latest configuration for online devices.

  • Device Status. The system status reporting mechanism uses four alarm lights to identify problems that have to be resolved. Each light represents a different alarm level as follows:

    • Green: No alarms (the system is in excellent health)

    • Yellow: Minor alarms

    • Orange: Major alarms

    • Red: Critical alarms

When you hover your mouse over the alarm light bar, a message provides further details about the number of alarms. Click the alarm light bar to troubleshoot the device. For more information, see the chapter Troubleshooting Your Cisco WAAS Network.

  • Location associated with the device: For more information about locations, see the chapter Using Device Groups and Device LocationsYou can view reports that aggregate data from all the devices in a location. For more information, see Location-Level Reports.

  • Software version installed and running on the device: For Cisco WAAS Express and AppNav-XE devices, both the Cisco IOS and the Cisco WAAS Express or AppNav-XE software versions are shown.

  • Device Type: If you see a type such as Cisco WAAS Express and AppNav-XE devices, the router platform is displayed. For Cisco vWAAS devices, OE-VWAAS is displayed, and for Cisco WAAS for Cisco Integrated Services Routers (ISR) devices, ISR-WAAS is displayed. For ENCS devices, OE-ENCS is displayed.

  • Max Connections: The maximum number of connections that can be handled by the device.

  • License Status: Displays the installed licenses. See the "License Status Descriptions" table below for a description of the possible values.

  • Akamai Connect: Displays the Akamai Connect license status for the device whether the license is supported, active or disabled for the device.

  • Reload Progress: Displays the disk sanitization and reload progress for the device.

WAE devices that are at a later software version level than the Cisco WAAS Central Manager are displayed in red. Also, if the Standby Cisco WAAS Central Manager has a different version level from the Primary Cisco WAAS Central Manager, the Standby Cisco WAAS Central Manager is displayed in red.

You can filter your view of the devices in the list by using the Filter and Match If fields above the list. Enter a filter string in the text field and click Go to apply the filter. The filter settings are shown below the list. To to clear the filter and show all the devices, click Clear Filter. Filtering allows you to find devices that match the criteria that you set.

Table 1. Service Descriptions

Service

Description

CM (Primary)

The device has been enabled as the Primary Cisco WAAS Central Manager.

CM (Standby)

The device has been enabled as a Standby Cisco WAAS Central Manager.

Application Accelerator

The device has been enabled as an application accelerator.

AppNav Controller

The device has been enabled as an AppNav Controller.

AppNav-XE Controller

The device is a router using Cisco IOS XE with the AppNav-XE controller functionality enabled.

WAAS Express

The device is a router using Cisco IOS with the Cisco WAAS Express functionality enabled.

Table 2. License Status Descriptions

License Status

Description

Not Active

No license is installed, or the first configuration synchronization has not yet occurred.

Transport, Enterprise

The listed licenses are installed.

Active

A router device is registered, but the first configuration synchronization has not yet occurred.

Permanent

A router device has a permanent license installed.

Evaluation, Expires in X weeks Y days

A router device has an evaluation license installed and it expires after the indicated period.

Expired

A router device has an expired evaluation license. A permanent license must be obtained for this device to operate.

N/A

The license status is not applicable because the device version is 4.0.


Note

After the devices has been registered to the Cisco WAAS Central Manager, a Cisco WAAS Central Manager DB VACUUM (runs between 1 AM – 2 AM) process takes more time (Min:2 min, Avg:7 min, Max:25min) due to the augmented load on computing resources.
  • A few of the WAEs may go temporarily offline. They are online automatically once the VACUUM process is complete.

  • Statistics Aggregation threads may take more than 5 minutes and the same would be indicated in the logs. As a result statistics samples, might be missing at network level.

  • User, including the administrator will not be able to use (login) the Cisco WAAS Central Manager as the complete DB will be locked.


Device Dashboard Window

The Device Dashboard window provides detailed information about a Cisco WAAS device, including device model (such as WAVE-7541-K9 or OE-VWAAS-KVM), IP address, interception method, and device-specific charts.

To access the Device Dashboard window, choose Devices > device-name.

Figure 3. Device Dashboard Window

The Device Dashboard window for a Cisco WAAS Express or Cisco AppNav-XE device looks slightly different. It lacks some WAE-specific information and controls.

The following tasks are available from the Device Dashboard window:

  • View charts and graphs about the application traffic processed by the selected WAE device. (No charts or graphs are displayed if a Cisco WAAS Central Manager device is selected.)

  • Customize the charts displayed in the window. For more information, see Customizing a Dashboard or Report and Cisco WAAS Chart Descriptions.

  • View basic details, such as whether the device is online, the device’s IP address and hostname, the software version running on the device, and the amount of memory installed in the device, the license status, and so forth.

  • View the device groups to which the device belongs. For more information, see the chapter "Using Device Groups and Device Locations". (Not available on AppNav-XE devices.)

  • View the users that are defined on the device and unlock any locked-out users. For more information, see Viewing and Unlocking Device Users. (Not available on WAAS Express and AppNav-XE devices.)

  • To update the software on the device, click Update. For more information, see the chapter "Maintaining Your Cisco WAAS System." (Not available on WAAS Express and AppNav-XE devices.)

  • To establish a Telnet session into the device and issue CLI commands, click the Telnet icon.

  • To delete the device, click the Delete Device icon.

  • To reapply the device configuration from the Cisco WAAS Central Manager to the device, click the Full Update icon. (Not available on Cisco WAAS Express and AppNav-XE devices.)

  • To reboot the device, click the Reload icon. (Not available on Cisco WAAS Express and AppNav-XE devices.)

  • To restore the default predefined policies on the device, click the Restore Default Policies icon. For more information, see Restoring Optimization Policies and Class Maps in the chapter "Configuring Application Acceleration." (Not available on Cisco AppNav-XE devices.)

  • Assign and unassign the device to device groups. For more information, see the chapter "Using Device Groups and Locations." (Not available on Cisco AppNav-XE devices.)

  • For a Cisco WAAS Express device, a WAAS Enabled Interfaces item shows the number of interfaces on which Cisco WAAS optimization is enabled. You can click the number to go to the Network Interfaces configuration window, which displays device interface details and allows you to enable or disable optimization on the available interfaces. For more details, see Enabling or Disabling Optimization on Cisco WAAS Express Devices in the chapter "Configuring Network Settings."

  • For a Cisco WAAS Express device, you can view the DRE item to determine if the device supports data redundancy elimination (DRE) optimization, which is not supported on some Cisco WAAS Express device models. This item reads Supported or Unsupported.

  • For a Cisco WAAS Express device, you can view the SSL item to determine if SSL acceleration is available. This item reads Available or Unavailable.

  • For a Cisco vWAAS device, the No. of CPUs, Max TCP Connections, and Interception Method fields are shown. For more details, see the chapter "Configuring Traffic Interception."

  • On an AppNav Controller, an AppNav Cluster item shows any defined AppNav Clusters. You can click a cluster name to go to that cluster’s home window. Also, an AppNav Policy item shows defined AppNav policies, if any. To go to the Policy Configuration window, click a policy name.

Device Status Dashboard Window

The Device Status Dashboard window lists all the Cisco WAAS devices that are registered with the WAAS Central Manager. To view this list, from the Cisco WAAS Central Manager choose Home > Monitor > Network > Device Status.

Figure 4. Device Status Dashboard Window

The following table displays information about each column in the Device Status Dashboard window:

Table 3. Device Status Dashboard Window Field and Columns

Device Status Field or Column

Device Status Column Description

Time Frame drop-down list

Choose one of the following time frame to display status for the device:

  • Last Hour

  • Last Day

  • Last Week

  • Last Month

  • Custom dates

Note 
Data for Management Status and Active Connections is displayed only when you select Last Hour.

For more information on time frames, see Customizing a Dashboard or Report

Device

The name of the device.

Management Status

A status of Online, Offline, Pending, or Inactive. For more information on device management status and alarms related to device management status, see Device Alarms in the chapter "Troubleshooting Your Cisco WAAS Network."

Original Traffic

The amount of original traffic, in GB, passing through the device.

Optimized Traffic

The amount of optimized traffic, in GB, passing through the device.

Pass-Through Reduction (%)

The percentage of traffic reduction for the time period specified in the Time Frame drop-down list.

Effective Capacity (X)

The effective bandwidth capacity of the device as a result of optimization.

Peak Connection

The peak optimized connections for the device.

Device Connection Limit

The maximum connection limit for the device.

Total Active Connections

The total number of current active connections for the device.

Device Status Report

You can choose to view the Device Status report as a .pdf or a .csv file by selecting the respective icons on the dashboard. The Time Zone option enables you to customize the time zone for the report, based on your preference. For more information on setting time zones, see Customizing a Dashboard or Report.

You can filter your view of the devices in the list by using the Filter and Match If fields above the list. Enter a filter string in the text field and click the Go button to apply the filter. The filter settings are shown below the list. Click the Clear Filter button to clear the filter and show all devices. Filtering allows you to find devices in the list that match the criteria that you set.

Viewing and Unlocking Device Users

To view the users defined on a Cisco WAAS device, choose Devices > device-name and then, from the Device Name menu, choose Device Users. On a Cisco WAAS Central Manager device, choose CM Users.

The list of users is displayed in a table, which shows the username, number of login failures, maximum number of login failures allowed, and the time of the last failed login. To view the details of a user, click the View icon next to that username.

If a user is locked out because the user has reached the maximum number of failed login attempts, unlock the user by checking the check box next to the username and clicking Unlock below the table.

Detecting and Resolving Configuration Conflicts

Before you begin

Configuration conflicts between the device group and devices are difficult to identify at the device group level. Whenever configuration conflicts occur, they show up in the Force Device Group Detection page. The Cisco WAAS Central Manager provides an easy way to identify, view and resolve these configuration conflicts.


Note

Force Device Group detection is not applicable for Cisco routers.

Procedure


Step 1

To to see the impacted Device Name, Device Group Name and Page Name, from the Cisco WAAS Central Manager choose Home > Admin > Force Device Group > View Pages. This lists all the device groups that have conflicts with the devices and on which page.

Step 2

Click on the page link to navigate to the corresponding page to correct the configuration conflict.


Customizing a Dashboard or Report

You can customize the system and device dashboards and reports, if any, in the same way. For more information about creating custom reports, see Managing Reports.

This section contains the following topics:

The Cisco WAAS Central Manager Report Panel

The following figure shows a sample report.

Figure 5. Report Pane

Taskbar icons and controls across the top of the dashboard or report allow you to do the following:

  • Time Frame: Allows you to choose one of the several common time frames from the drop-down list:

    • Last Hour: Displays data for the past hour, in five-minute intervals (default). You can change the interval using the System.monitoring.collectRate configuration setting described in Modifying Default System Properties in the chapter "Configuring Other System Settings."

    • Last Day: Displays data for the past day (in hourly intervals).

    • Last Week: Displays data for the past week (in daily intervals).

    • Last Month: Displays data for the past month (in daily intervals).

    • Custom: Enter starting and ending dates in the From and To fields. Click the calendar icon to choose dates from a pop-up calendar.

The time frame setting is stored individually for each report and Central Manager user. Additionally, the System.monitoring.timeFrameSettings system property controls the system default time frame setting. For more information, see Modifying Default System Properties in the chapter "Configuring Other System Settings."


Note

If you create a chart with a custom date setting that spans more than two months prior to the current date, data for the most recent two months are plotted with daily data and data for all the earlier months are plotted with aggregated monthly data. The chart might appear to have a large drop in traffic for the most recent two months because the daily traffic totals are likely to be much smaller than the monthly traffic totals. However, this difference is normal.
  • Time Zone: Allows you to choose one of the following options from the Time Zone drop-down list:

    • UTC: Sets the time zone of the report to UTC.

    • CM Local Time: Sets the time zone of the report to the time zone of the WAAS Central Manager (default).

When you change the time zone, the change applies globally to all reports. The time zone setting is stored individually for each Cisco WAAS Central Manager user.

  • Save: Saves the dashboard or report with its current settings. The next time you view it, it is displayed with these settings.

  • Save As: Saves the report with its current settings under a new name. A dialog box allows you to enter a report name and an optional description. You can enter only the following characters: numbers, letters, spaces, periods, hyphens, and underscores. The report will be available in the Monitor > Reports > Reports Central window.

  • Customize: Allows you to add a chart or table to a dashboard or report. For information on adding a chart or table, see Adding a Chart or Table.

  • Schedule: Allows you to schedule reports to be generated once, or periodically, such as hourly, daily, weekly, or monthly. When a scheduled report is generated, you can have a PDF copy of the report e-mailed to you automatically.

    • In the Date field, enter the schedule date in the format DD/MM/YYYY, or click the calendar icon to display a calendar from which to choose the date.

    • From the Hours drop-down list, choose the hours. The time represents the local time at the WAAS Central Manager.

    • From the Minutes drop-down list, choose the minutes. The time represents the local time at the Cisco WAAS Central Manager.

    • From the Frequency drop-down list, choose Once, Hourly, Daily, Weekly, or Monthly to set the report frequency.

    • In the No. of Reports field, enter the number of times that a reoccurring report is to be generated. After a report is generated a specified number of times, the report is no longer generated.

    • In the Email Id(s) field, enter the email addresses of the report recipients, separated by commas.

    • In the Email Subject field, enter the subject of the email message.

  • Reports: Allows you to view the scheduled reports. For instructions about viewing scheduled reports, see Viewing or Deleting a Scheduled Report.

  • PDF: Generates a PDF format of a report, including the charts and table data. To include a custom logo in your PDF report, choose Home Dashboard > Admin> Custom Logo, and then click Upload. The custom logo is displayed in the PDF format of the report. Additionally, when you schedule a report, you can select Custom Logo for the logo to appear on the scheduled report. This option is available only when you have uploaded the custom logo.

  • Export: Exports the chart and table statistical data to a CSV file. The statistical data shown in charts is rounded to whole units (KB, MB, or GB), while the exported data contains exact byte values.

Controls at the top of individual charts allow you to customize the chart as follows (not all controls are available in every chart):

  • Chart title: Allows you to click and drag in order to move the chart to a different location in the report pane.

  • Edit icon: Allows you to edit the chart settings, as described in Configuring Chart Settings.

  • Collapse/Expand icon: Allows you to collapse or expand the chart. When a chart is collapsed, this icon changes to Expand, which restores the chart to its normal size.

  • Close icon: Closes the chart.

  • Tabs: Allows you to have a choice of multiple tab views that you can access by clicking the desired tab name. Note that not all charts have this feature.

  • Check box to show additional data: Allows you to check the check box labeled with an optional data statistic to include the data in the chart. Note that not all charts have this feature.

Chart-type icons at the bottom of individual charts allow you to choose the chart type as follows: column chart, line chart, area chart, stacked line chart, stacked area chart. Note that not all charts have this feature.

Adding a Chart or Table

Procedure


Step 1

From the dashboard or report chart panel, click the Customize icon in the taskbar.

The Customize window is displayed.

Figure 6. Customize Window
Step 2

Expand any of the chart categories by clicking on the small triangle next to the corresponding category.

Step 3

Check the check box next to each chart or table that you want to be displayed as a report. Individual charts are described in more detail in Cisco WAAS Chart Descriptions.

Charts that are currently included in the dashboard or report are marked with an asterisk (*). A report can contain a maximum of eight charts and tables (the Network Summary report can contain 12 charts and tables).

Note 
At the Cisco WAAS Express device level, only charts for supported accelerators are available.
Step 4

To preview a chart, click the chart’s title. The preview is displayed on the right of the pane.

Step 5

Click OK.

Step 6

To delete a chart or table from a dashboard or report, click Close on the chart and save the report.


Configuring Chart Settings

Procedure


Step 1

Click the Edit icon in the upper right corner of a chart.

The Settings window is displayed.

Note 
Not all settings are available for all chart types.
Step 2

(Optional) From the Traffic Direction drop-down list, choose one of the following options:

  • Bidirectional: Includes LAN-to-WAN traffic as well as WAN-to-LAN traffic traveling through this WAAS device.

  • Inbound: Includes traffic from the WAN to the client through this Cisco WAAS device.

  • Outbound: Includes traffic traveling from a client to the WAN through this Cisco WAAS device.

Step 3

(Optional) From the Access Mode drop-down list, choose one of the following options:

  • Both: Displays statistics for both single-sided and double-sided optimization.

  • With WAAS Peer: Display statistics for double-sided optimization.

  • Without WAAS Peer: Displays statistics for single-sided optimization.Use these options are to include or exclude single-sided optimization. The single-side statistics option is available only for the Traffic Summary, Effective WAN Capacity, Traffic Volume and Reduction, Compression Summary, Traffic Summary over time, Compression Summary over time, Throughput Summary and Optimized Connections Over Time charts.

Step 4

(Optional) From the Select Series For drop-down list, choose one of the following:

  • Application: The chart data is based on application statistics.

  • Classifier: The chart data is based on classifier (class map) statistics.

Step 5

(Optional) In the Application or Classifier list, check the check box next to the applications or classifiers whose statistics you want to include in the chart data. To include all the applications, check the All Traffic check box. You can filter the list items by using the Quick Filter above the list. These lists are available only for some chart types.

Step 6

(Optional) Some charts have other types of data series from which to choose. Check the check box next to each of the data series that you want to include in the chart data.

Step 7

Click OK.

Note 
Data collection for applications and classifiers occurs at slightly different times in the Cisco WAAS Central Manager. Therefore, the statistics can be different when viewing the same time period for an application and a classifier that report similar data.

Cisco WAAS Chart Descriptions

This section describes the charts that you can choose to include in a dashboard or report. For tables that provide information on system, device, traffic and acceleration, see Cisco WAAS Table Descriptions,

The following chart categories are available:

All charts are created using the Cisco WAAS Central Manager local time zone, unless the chart settings are customized to use a different time zone.


Note

At the device level for Cisco WAAS Express devices, only charts for supported accelerators are available. In all charts, pass-through traffic for Cisco WAAS Express devices is considered as zero.

TCP Optimization Charts

The following TCP optimization charts are available:

Compression Summary

The Compression Summary chart displays a bar chart depicting the percentage of traffic reduction (excluding pass-through traffic) for the top ten applications with the highest percentage of traffic reduction. Two additional tabs allow you to see the compression of the top ten applications by volume and the bottom ten applications with the lowest compression.

Formula:

% Reduction Excluding Pass-Through = (Original Excluding Pass-Through – Optimized) / (Original Excluding Pass-Through)

Compression Summary Over Time

The Compression Summary Over Time chart displays a graph of the percentage of total traffic that was reduced by using the WAAS optimization techniques. This chart excludes pass-through traffic in the results. You can customize the chart by choosing specific applications to include. The default is all traffic.

Formula:

% Reduction = (Original Excluding Pass-Through – Optimized) / (Original Excluding Pass-Through)

Effective WAN Capacity

The Effective WAN Capacity chart displays the effective increased bandwidth capacity of the WAN link as a result of WAAS optimization. You can choose which applications to include. The default is all traffic.

Formula:

Effective WAN Capacity = 1 / (1-% Reduction Excluding Pass-Through)

% Reduction Excluding Pass-Through = (Original Excluding Pass-Through – Optimized) / (Original Excluding Pass-Through)

Throughput Summary for TCP Optimization

The Throughput Summary chart displays the amount of average and peak throughput for the LAN-to-WAN (outbound) or WAN-to-LAN (inbound) directions depending on the selected tab. The throughput units (KBps, MBps, or GBps) at the left side vary depending on the range. The Peak Throughput series is not applicable for Last Hour graphs. This chart is available only at the device and location levels. The chart, which is in PDF, displays a maximum of 10 series.

Formula:

% Reduction Excluding Pass-Through = (Original Excluding Pass-Through – Optimized) / (Original Excluding Pass-Through)


Note

The WAN to LAN Throughput and the LAN to WAN Throughput charts for the Last Week and Last Month time periods do not display peak throughput data until after two days of data have accumulated. You may see 0 for peak throughput if it has been less than two days since a new WAAS software installation or upgrade.

Traffic Summary

The Traffic Summary chart displays the top nine applications that have the highest percentage of traffic as seen by Cisco WAAS. Each section in the pie chart represents an application as a percentage of the total traffic on your network or device. Unclassified, unmonitored, and applications with less than 2 percent of the total traffic are grouped together into a tenth category named Other Traffic (shown only if it totals at least 0.1 percent of all traffic). You can choose to display Original traffic or Optimized traffic by clicking the tab, and you can include pass-through traffic by checking the Include Pass-Through check box.

Formula:

(App Traffic/ Total Traffic) * 100

App Traffic is the Original traffic (Original Excluding Pass-Through) or Optimized traffic (Optimized Excluding Pass-Through) flowing for an application.

Traffic Summary Over Time

The Traffic Summary Over Time chart displays a graph depicting the amount of original or optimized traffic, depending on the selected tab. You can include pass-through traffic by checking the Pass-Through check box. You can customize the chart by choosing specific applications to include. The default is all traffic.

Traffic Volume and Reduction

The Traffic Volume and Reduction chart compares the amount of original and optimized traffic in a bar chart and displays the percentage of traffic reduction as a line. Pass-through traffic is excluded. The traffic units (bytes, KB, MB, or GB) at the right side depend upon the range. The percentage of traffic reduction is shown at the left side of the chart. You can customize the chart by choosing specific applications to include. The default is all traffic.

Formula:

% Reduction Excluding Pass-Through = (Original Excluding Pass-Through – Optimized) / (Original Excluding Pass-Through)

Acceleration Charts

This section contains the following topics:

HTTP Acceleration Charts

This section contains the following topics:

HTTP: Connection Details

The HTTP Connection Details chart displays the HTTP session connection statistics, showing the average number of active HTTP connections per device (at the device level, it shows the exact number for the last hour.) Click the Details tab to display the newly handled HTTP connections, optimized connections, dropped connections, and handed off connections over time.

HTTP: Effective WAN Capacity

The HTTP Effective WAN Capacity chart displays the effective bandwidth capacity of the WAN link as a result of HTTP acceleration, as a multiplier of its base capacity. The capacity data for all traffic and HTTP traffic is shown.


Note

If the chart has no data, monitoring may be disabled for the application definition that includes this type of traffic. Verify that monitoring is enabled for the web application.
HTTP: Estimated Time Savings

The HTTP Estimated Time Savings chart displays a graph of the estimated percentage of the response time saved by the HTTP accelerator due to SharePoint prefetch optimization and metadata caching.

HTTP: Optimization Count

The HTTP Optimization Count chart displays a graph of the number of different kinds of optimizations performed by the HTTP accelerator. These optimizations are displayed in different colors. The optimizations included in this chart are metadata caching and SharePoint prefetch.

HTTP: Optimization Techniques

The HTTP Optimization Techniques pie chart displays the different kinds of optimizations performed by the HTTP accelerator. The optimizations included in this chart are metadata caching, suppressed server compression, SharePoint prefetch, and DRE hinting.

HTTP: Response Time Savings

The HTTP Response Time Savings chart displays a graph of the round-trip response time saved by the HTTP accelerator due to metadata caching and SharePoint prefetch optimizations. These optimizations are displayed in different colors. The time units (milliseconds, seconds, or minutes) at the left side depend on the range.

HTTPS Acceleration Charts

This section describes the following charts:

HTTPS: Connection Details

The HTTPS Connection Details chart displays the HTTPS session connection statistics, showing the average number of active HTTPS connections per device (at the device level, it shows the exact number for the last hour). Click the Details tab to display the newly handled HTTPS connections and optimized connections.

HTTPS: Effective WAN Capacity

The HTTPS Effective WAN Capacity chart displays the effective bandwidth capacity of the WAN link as a result of HTTP acceleration, as a multiplier of its base capacity. The capacity data for all traffic and SSL traffic (which includes HTTPS traffic) is shown.


Note

If the chart has no data, monitoring may be disabled for the application definition that includes this type of traffic. Make sure that monitoring is enabled for the SSL application.
HTTPS: Estimated Time Savings

The HTTPS Estimated Time Savings chart displays the estimated percentage of response time saved by using metadata caching for HTTPS connections.

HTTPS: Optimization Count

The HTTPS Optimization Count chart displays a graph of the number of different kinds of metadata caching optimizations performed by the HTTPS accelerator. These optimizations are displayed in different colors.

HTTPS: Optimization Techniques

The HTTPS Optimization Techniques pie chart displays the different kinds of optimizations performed by the HTTPS accelerator. The optimizations included in this chart are metadata caching, suppressed server compression, and DRE hinting.

HTTPS: Response Time Savings

The HTTPS Response Time Savings chart displays a graph of the round-trip response time saved by the HTTPS accelerator due to metadata caching optimizations, which are displayed in different colors. The time units (milliseconds, seconds, or minutes) at the left side depend on the range.

SSL Acceleration Charts

This section describes the Secure Sockets Layer (SSL) charts:

SSL: Acceleration Bypass Reason

The Secure Sockets Layer (SSL) Acceleration Bypass Reason pie chart displays the reasons because of which SSL traffic is not accelerated: version mismatch, unknown, nonmatching domain, server name indication mismatch, cipher mismatch, revocation failure, certificate verification failure, other failure, and non-SSL traffic.

SSL: Connection Details

The SSL Connection Details chart displays the SSL session connection statistics, showing the average number of active SSL connections per device (at the device level, it shows the exact number for the last hour). Click the Details tab to display the newly handled SSL connections, optimized connections, handed-off connections, dropped connections, HTTPS connections, and Independent Computing Architecture (ICA) connections over SSL.

SSL: Effective WAN Capacity

The SSL Effective WAN Capacity chart displays the effective bandwidth capacity of the WAN link as a result of SSL acceleration, as a multiplier of its base capacity. The capacity data for all traffic and SSL traffic is shown.

All the charts above display the cumulative statistical data of single sided and dual sided ssl counters.


Note

If the chart has no data, monitoring may be disabled for the application definition that includes this type of traffic. Verify that monitoring is enabled for the SSL application.

MAPI Acceleration Charts

This section describes the Messaging Application Programming Interface (MAPI) charts:

MAPI: Acceleration Bypass Reason

The Messaging Application Programming Interface (MAPI) Acceleration Bypass Reason pie chart displays the reasons because of which encrypted MAPI traffic is not accelerated: acceleration disabled, secret retriever disabled, unsupported cipher, unsupported authentication mechanism, misconfigured domain identity, failure in secret retrieval, general security failure, insufficient system resources, and recovery mode connections.

Click the Non-Encrypted tab to display the bypass reasons for unencrypted MAPI traffic: reservation failure (non-overload), reservation failure (overload), signed MAPI request, malformed RPC packet, handover request from peer, unsupported server version, user in denied list, unsupported client version, secured connections (encrypted), unsupported DCERPC protocol version, association group not tracked, and other.

MAPI: Average Response Time Saved

The MAPI Average Response Time Saved chart displays a graph of the estimated percentage of response time saved by the MAPI accelerator. The time units (microseconds, milliseconds, seconds, or minutes) at the left side depend upon the range.

MAPI: Connection Details

The MAPI Connection Details chart displays MAPI session connection statistics, showing the average number of active MAPI connections per device (at the device level, it shows the exact number for the last hour). In addition to information on newly handled MAPI connections, optimized connections, handed-off connections, dropped connections, and optimized vs. non-encrypted MAPI connections, WAAS Version 5.5.3 and later also provides information on optimized TCP vs. RPC-HTTP(S) MAPI connections, as shown in the following figure. Cisco WAAS Version 6.4.3 and later includes information on MAPI over HTTP connection in the following chart.

  • To display the newly handled MAPI connections, optimized connections, handed-off connections, and dropped connections, click the Details tab.

  • To display the new encrypted and unencrypted MAPI connections, click the Optimized Encrypted vs Non-Encrypted tab.

  • To display the new optimized TCP and RPC-HTTP/S connections, click the Optimized TCP vs RPC-HTTP(S) tab.

Figure 7. Example of MAPI: Connection Details Chart
MAPI: Effective WAN Capacity

The MAPI Effective WAN Capacity chart displays the effective bandwidth capacity of the WAN link as a result of MAPI acceleration, as a multiplier of its base capacity. The capacity data for all traffic and MAPI traffic is shown.


Note

If the chart has no data, monitoring may be disabled for the application definition that includes this type of traffic. Verify that monitoring is enabled for the Email-and-Messaging application.
MAPI: Request Optimization

The MAPI Request Optimization chart displays the percentage of local and remote MAPI command responses. A local response is a response that is sent to the client from the local WAE. A remote response comes from the remote server. Click the Encrypted vs Non-Encrypted tab to display the percentage of local and remote responses for encrypted and unencrypted MAPI connections.

MAPI: Response Time Optimization

The MAPI Response Time Optimization chart compares the average time used for local and remote MAPI responses. The time units (microseconds, milliseconds, seconds, or minutes) at the left side depend upon the range. Click the Encrypted vs Non-Encrypted tab to display the average time used for local and remote responses for encrypted and unencrypted MAPI connections.

MAPI: Average Accelerated Client Sessions

The MAPI Average Accelerated Client Sessions pie chart displays the average number of encrypted sessions that are accelerated from different versions (2000, 2003, 2007, and 2010) of the Microsoft Outlook client. Click the Non-Encrypted tab to display the unencrypted session counts.

MAPI: Handled Traffic Pattern

For Cisco WAAS Versions 5.5.3 and later, MAPI Acceleration reports include the MAPI: Handled Traffic Pattern pie chart. As shown in the following figure, this chart displays the percentage of three types of traffic:

  • Total handled MAPI connections

  • Total handled MAPI RPC-HTTP connections

  • Total handled MAPI RPC-HTTPS connections

Figure 8. Example of MAPI: Handled Traffic Pattern Chart

Network File System (NFS) Acceleration Charts

NFS: Acceleration Bypass Reason

The Network File System (NFS) Acceleration Bypass Reason pie chart displays the reasons because of which NFS traffic is not accelerated: unknown authentication flavor or unknown NFS version.

NFS Acceleration Bypass Reason Pie Chart NFS: Connection Details

The NFS Connection Details chart displays the NFS session connection statistics, showing the average number of active NFS connections per device (at the device level, it shows the exact number for the last hour). Click the Details tab to display the newly handled NFS connections, optimized connections, handed-off connections, and dropped connections.

NFS Connection Details Chart NFS: Effective WAN Capacity

The NFS Effective WAN Capacity chart displays the effective bandwidth capacity of the WAN link as a result of NFS acceleration, as a multiplier of its base capacity. The capacity data for all traffic and NFS traffic is shown.


Note

If the chart has no data, monitoring may be disabled for the application definition that includes this type of traffic. Verify that monitoring is enabled for the File-System application.

NFS Effective WAN Capacity Chart NFS: Estimated Time Savings

The NFS Estimated Time Savings chart displays a graph of the estimated percentage of response time saved by the NFS accelerator.

NFS: Request Optimization

The NFS Request Optimization chart displays the percentage of local and remote NFS command responses. A local response is a response that is sent to the client from the local WAE. A remote response comes from the remote server.

NFS Request Optimization Chart NFS: Response Time Optimization

The NFS Response Time Optimization chart compares the average time used for local and remote NFS responses. The time units (milliseconds, seconds, or minutes) at the left side depend upon the range.

NFS Response Time Optimization Chart NFS: Versions Detected

The NFS Versions Detected pie chart displays the number of NFS messages detected for each NFS version (2, 3, and 4). The NFS accelerator works with NFS Version 3 traffic.

SMB Acceleration Charts

This section describes the Server Message Block (SMB) charts:

SMB: Average Response Time Saved

The Server Message Block (SMB) Average Response Time Saved chart displays the average response time saved for SMB responses. The time units (milliseconds, seconds, or minutes) at the left side depend upon the range.

SMB: Client Average Throughput

The SMB Client Average Throughput chart displays the average client throughput for the SMB accelerator.

SMB: Connection Details

The SMB Connection Details chart displays the SMB session connection statistics, showing the average number of active SMB connections per device (at the device level, it shows the exact number for the last hour). Click the Details tab to display the newly handled SMB connections, optimized connections, handed-off connections, dropped connections, and signed connections.

SMB: Effective WAN Capacity

The SMB Effective WAN Capacity chart displays the effective bandwidth capacity of the WAN link as a result of SMB acceleration, as a multiplier of its base capacity. The capacity data for all traffic and SMB traffic is shown.


Note

If the chart has no data, monitoring may be disabled for the application definition that includes this type of traffic.
SMB: Request Optimization

The SMB Request Optimization chart displays the percentage of SMB command responses that use the following optimizations: read ahead, metadata, write, and other.

SMB: Response Time Savings

The SMB Response Time Savings chart displays a graph of the round-trip response time saved by the SMB accelerator due to the following optimizations, which are displayed in different colors: read ahead, metadata, Microsoft Office, async write, named pipe, print, and other. The time units (milliseconds, seconds, or minutes) at the left side depend on the range.

SMB: Versions Detected

The SMB Versions Detected pie chart displays the number of SMB messages detected for each SMB version:

  • SMB v1.0 optimized, SMB v1.0 unoptimized, SMB v1.0 signed.

  • SMB v2.0 optimized, SMB v2.0 unoptimized, SMBv 2.0 signed optimized and SMB v2.0 signed unoptimized.

  • SMB v2.1 optimized, SMB v2.1 unoptimized, SMB v2.1 signed optimized, SMB v2.1 signed unoptimized.

  • SMB v3.0 optimized, and SMB v3.0 unoptimized, SMB v3.0 signed, SMBv3.0 Encryption L4 optimized, SMBv3.0 Encryption L7 optimized, SMBv3.0 Encryption unoptimized.

  • SMBv3.02 optimized, SMB v3.02 unoptimized and SMB v3.02 signed, SMBv3.02 Encryption L4 optimized, SMBv3.02 Encryption L7 optimized, SMBv3.02 Encryption unoptimized.

ICA Acceleration Charts

This section describes the Independent Computing Architecture (ICA) charts:

ICA: Client Versions

The Indepdendent Computing Architecture (ICA) Client Versions pie chart displays the number of ICA messages detected for each ICA version: online plugin 11.0, online plugin 11.2, online plugin 12.0, online plugin 12.1, Citrix Receiver 13.0, and other.

ICA: Connection Details

The ICA Connection Details chart displays the ICA session connection statistics, showing the average number of active ICA connections per device (at the device level, it shows the exact number for the last hour). Click the Details tab to display the newly handled ICA connections, optimized connections, handed-off connections, and dropped connections. Click the ICA vs ICA over SSL tab to display the the number of newly handled ICA connections and the number of newly handled ICA over SSL connections.

ICA: Effective WAN Capacity

The ICA Effective WAN Capacity chart displays the effective bandwidth capacity of the WAN link as a result of ICA acceleration, as a multiplier of its base capacity. The capacity data for all traffic and ICA traffic is shown.


Note

If the chart has no data, monitoring may be disabled for the application definition that includes this type of traffic. Verify that monitoring is enabled for the Citrix application.
ICA: Unaccelerated Reasons

The ICA Unaccelerated Reasons chart displays the reasons that ICA traffic is bypassed: unrecognized protocol, unsupported client version, CGP session ID unknown, client on denied list, no resource, and other. Click the Dropped tab to display the reasons because of which ICA traffic is dropped: unsupported client version, I/O error, no resource, AO parsing error, maximum sessions reached, and other.

Akamai Connected Cache Charts

The Cisco WAAS Central Manager provides the following types of monitoring reports for Akamai Connected Cache:

To access the following types of charts, choose Monitor > Caching > Akamai Connect.


Note

Except for the Top Sites chart, you can view monitoring information at the device, network, location, or AppNav cluster levels.

Response Time Savings

As shown in the following figure, the Response Time Savings chart displays the aggregated amount of time saved due to Akamai Connect caching, showing the response time saved as a percentage, and total response time saved, for cache hit transactions, in minutes.

Figure 9. Example of Response Time Savings Chart

The Cisco WAAS Central Manager performs the following percentage calculations:

  • Total response time saved

  • Total adjusted download time

  • Total response time without cache (total response time saved plus total adjusted download time)


Note

Output from the show statistics accelerator http CLI command also displays information on response time, including the Total Time Saved and Percentage of Connection Time Saved fields. For more information on Cisco WAAS CLI commands, see the Cisco Wide Area Application Services Command Reference Guide.

Throughput Summary for Akamai Connect

The Throughput Summary chart displays information on web-optimized and original throughput. Depending in the tab you click for this chart, LAN-to-WAN (outbound) or WAN-to-LAN (inbound), throughput is displayed. The WAN-to-LAN report is the default report.

If you hover your mouse over a bar, the total optimized or average throughput, in KBps, for a given time range is displayed.

Figure 10. Example of Throughput Summary Chart

HTTP: Bandwidth Savings

The HTTP: Bandwidth Savings chart displays how much traffic, by percentage, is actually served by the Cache Engine (CE) that did not have to be fetched from the source.When this information is combined with overall incoming traffic into the router from the WAN, it indicates how effective the cache is in boosting the WAN performance in terms of request-response latency. The combination of the incoming (WAN) traffic flow to the router, plus the WAN data offload incoming traffic provides a truer measure of the traffic flow the router’s clients (in aggregate) experience.

As shown in the following figure:

  • The bar graph is the absolute byte count for data served out of cache for the specified interval

  • The line graph represents the percentage of total bytes requested that were served out of cache for the specified interval.

Figure 11. Example of HTTP Bandwith Savings Chart

Top Sites

The Top Sites chart displays the top sites being served by the Cache Engine in terms of hostname and traffic, in bar chart format. The Top Sites chart displays the following types of information:

  • WAN Offload (Default report): The top URLs by number of bytes served out of the cache, and as a result did not come over the WAN.

  • Response Time Saving: The response time saved due to Akamai Connect caching. The time unit, (milliseconds, seconds, or minutes) at the bottom of the chart depend on the time range specified for the chart.

  • Hit Count: The top URLs by number of cache hits.

  • WAN Response: The top URLs by number of bytes served over the WAN.

Figure 12. Top Sites Chart Showing Response Time Saving by Site

Note

Information in the Top Sites chart corresponds to the output for the show statistics accelerator http object-cache EXEC command. Top ten sites information is shown as top hosts information, in the Object cache top hosts ordered by: hit count, output section for 0 to 10 hosts. For more information on CLI commands, see the Cisco Wide Area Application Services Command Reference Guide .

Cache Statistics (Hits)

The Cache Statistics (Hits) chart displays information on cache hits or on data served from the cache, in bar chart format. For each type of Cache Statistics chart, you can specify a time frame of Last Hour, Last Day, Last Week, Last Month, or set a Custom one.

  • The Cache Statistics Hits chart shows the percentage and the number of cache hits (in millions) over a specified time frame.If you hover your mouse over a data point, the total percentage of cache hits for that data point is displayed.If you hover your mouse over a bar, the number of hits, in millions, is displayed.

  • The Cache Statistics Data Served from Cache chart shows the percentage and the amount of data served from cache (in MB) over a specified time frame.If you hover your mouse over a data point, the total percentage of cache hits for that data point is displayed. If you hover your mouse over a bar, the total amount, in MB, of data served from the cache, is displayed.

Figure 13. Example of Cache Statistics Hits Chart Showing a Detailed View of a Data Point

Connection Trend Charts

This section contains the following topics:

Optimized Connections Over Time

The Optimized Connections Over Time chart displays the number of optimized connections over the selected time period. You can show the number of MAPI-reserved connections by checking the MAPI Reserved Connections check box. You can view the peak optimized connection values for all the data points in the chart by checking the Peak Connections check box. If you have opted to view the peak connections, the chart shows a combination of Optimized Connections as stacked legends and Peak Connections as overlaid lines for selected application/classifiers. In WAAS-XE devices, the Optimized Connections Over Time chart has only the Peak Connections option. You can customize the chart by choosing specific applications to be included. The default is all traffic.

The peak connection value is available for the following:

  • Last Hour: The maximum value (optimized, pass-through connections counters) among the12 data samples available for the last hour.

  • Last Day: The maximum value (optimized, pass-through connection counters) among the 12 data samples for each hour. For example, if the optimized connection counter values are 10, 20, 30, 40, 50, 60, 70, 80, 90, 100, 110, and 120 for an hour, the peak optimized connection value would be 120.

This chart is available only when a specific Cisco WAAS device is selected and can be added only to the Connection Trend report.

Optimized vs Pass-Through Connections

The Optimized vs Pass-Through Connections chart displays the total number of optimized and pass-through connections on a device or on all devices in a location. You can show the device connection limit, which is the maximum number of connections a device can support, by checking the Device Connection Limit check box. This option is available only at the device level. At the Location level, by default, the chart displays only the top five devices series based on the maximum connection limit usage. You can select the devices of your choice from the chart Settings page. The chart in the PDF report displays a maximum of 10 series.

You can view the peak pass-through connection values for all the data points in the chart by checking the Peak Connections check box.


Note

This chart is available only when a specific Cisco WAAS device or location is selected, and can be added only to the Connection Trend report.

Formula:

Pass-Through Connections for a Device = Total Pass-Through Connections for all applications

Optimized Connections for a Device = Total Optimized Connections for all applications

Device Connections limit usage % = 100 * Average Optimized connections / Device connection Limit, where

Average Optimized connections = Sum of Optimized Connections / No. of samples

AppNav Charts

This section contains the following topics:

Total AppNav Traffic

The Total AppNav Traffic chart displays the total amount of distributed and pass-through traffic processed by the AppNav Cluster or ANC device. The units at the left side depend upon the range.

AppNav Policies

The AppNav Policies chart displays a graph of the amount of intercepted, distributed, or pass-through traffic processed by the AppNav Cluster (ANC) or ANC device for each policy rule, depending on which tab you select. The units at the left side depend upon the range.

From the Show Details For drop-down list, select a policy rule for viewing.

Top 10 AppNav Policies

The Top 10 AppNav Policies pie chart displays the amount of intercepted, distributed, or pass-through traffic processed by the AppNav Cluster or ANC device for the top nine policy rules with the most traffic, depending on which tab you select. Traffic for all other policy rules is grouped together into a tenth category named Other Traffic (shown only if it totals at least 0.1 percent of all traffic).

From the Show Details For drop-down list, select a policy rule for viewing.

Top 10 Cisco WAAS Node Group Distribution

The Top 10 Cisco WAAS Node Group Distribution pie chart displays the top nine Cisco WAAS Node Groups to which traffic is distributed. Traffic for all other Cisco WAAS Node Groups is grouped together into a tenth category named Other Traffic (shown only if it totals at least 0.1 percent of all traffic).

From the Show Details For drop-down list, select a Cisco WAAS Node Group whose individual Cisco WAAS node details you want to view.

Cisco WAAS Node Group Distribution

The Cisco WAAS Node Group Distribution chart displays a graph of the amount of traffic distributed to each Cisco WAAS Node Group. The units at the left side depend upon the range.

From the Show Details For drop-down list, select a Cisco WAAS Node Group whose individual Cisco WAAS node details you want to view.

Pass-Through Reasons

The Pass-Through Reasons chart displays a graph of the amount of pass-through traffic for each of the pass-through reasons. The units at the left side depend upon the range.

From the Show Details For drop-down list, select a reason whose details you want to view.

Top 10 Pass-Through Reasons

The Top 10 Pass-Through Reasons pie chart displays the top nine reasons because of which traffic is passed through. Traffic for all other reasons is grouped together into a tenth category named Other Traffic (shown only if it totals at least 0.1 percent of all traffic).

From the Show Details For drop-down list, select a reason whose details you want to view.

Platform Charts

This section describes these charts:

CPU Utilization

The CPU Utilization chart displays the percentage of CPU utilization for a device. This chart is available only when a specific Cisco WAAS device is selected. This chart can be added only to the Monitor > Reports > Reports Central > Resource Utilization report page.

Disk Utilization

The Disk Utilization chart displays the percentage of disk utilization for a device. This chart is available only when a specific Cisco WAAS device is selected. This chart can be added only to the Monitor > Reports > Reports Central > Resource Utilization report page.

SMB Preposition Chart

The SMB Preposition chart represents the usage of SMB Pre-positioning feature.

This chart is applicable at the device level. It is a combination chart that collects statistics for every 5 minutes from statistics infrastructure and plots the graph to represent the below information based on the statistics collected.

  • Data Served from cache (in bytes)

  • Percentage of data served from cache.

Cisco WAAS Table Descriptions

This section describes tables that provide information on system, device, traffic and acceleration, For information on charts that you can choose to include in a dashboard or report, see Cisco WAAS Chart Descriptions.

The following statistics details tables are available:

You can sort the tables by clicking any column heading to sort the data in that column. A small triangle appears in the heading to indicate that a column is sorted. Click the triangle to reverse the sort order in the column.

For some values, different formulas are used at the system and device levels, and these formulas are noted in the table descriptions. The terms used in the tables are:

  • Original Inbound: Traffic that is entering the Cisco WAAS device from the LAN (clients), and needs to be optimized before being sent out on the WAN to a peer Cisco WAAS device.

  • Original Outbound: Traffic that is exiting the Cisco WAAS device to the LAN (clients) after being received on the WAN from a peer Cisco WAAS device.

  • Optimized Inbound: Traffic that is entering the Cisco WAAS device from the WAN, and needs to be processed (deoptimized) before being sent out on the LAN to clients.

  • Optimized Outbound: Traffic that is exiting the Cisco WAAS device to the WAN and a peer WAAS device after being optimized.

  • Pass-Through: Traffic that is being passed through the Cisco WAAS device and is not optimized.

To get the statistics at the system, location, and device group levels, the Original Inbound, Original Outbound, Optimized Inbound, Optimized Outbound, Pass-through Client, and Pass-through Server bytes of all devices are added together. The Reduction % and Effective Capacity values are calculated using added values of all devices.

Traffic Summary Table

This table is called the Network Traffic Summary, Device Traffic Summary, or Location Traffic Summary, depending on the context, and it displays a summary of traffic.

At the system and location levels, each row in the table displays the total traffic information for each device that is registered to the corresponding Central Manager or is in a particular location. At the device level, each row in the table displays the total traffic information for each application defined on the device. The data is described in the following table.

Table 4. Traffic Summary Table

Table Column

Description and Formulas Used to Calculate Value

Device

Displays the device name. (Appears only at the system and location levels.)

Application

Displays the application name. (Appears only at the device level.)

Original Traffic (Excludes Pass-Through)

Reports the amount of original traffic, excluding pass-through traffic.

System: (Original Outbound + Original Inbound) / 2

Device / Device Group: Original Inbound + Original Outbound

Optimized Traffic (Excludes Pass-Through)

Reports the amount of optimized traffic, excluding pass-through traffic.

System: (Optimized Inbound + Optimized Outbound)/2

Device/Device Group: Optimized Outbound + Optimized Inbound

Pass-Through Traffic

Reports the amount of pass-through traffic. (This value is not applicable for WAAS Express devices.)

System: (Pass-through Client + Pass-through Server) / 2

Device/Device Group: Pass-through Client + Pass-through Server

An asterisk (*) in the column heading indicates that a device whose data is included in this table is configured as a serial peer with another device and optimization is disabled between those two peer devices. The amount of pass-through traffic shown may be more than what is expected because the device passes through traffic coming from its peer. For more information, see Information About Clustering Inline WAEs in Chapter 5, "Configuring Traffic Interception."

Reduction (%)

Reports the percentage of bytes saved, considering only optimized traffic.

(Original Excl Pass-through – (Optimized)) * 100 / (Original Excl Pass-through)

Effective Capacity

Reports the effective bandwidth capacity of the WAN link as a result of optimization, as a multiplier of its base capacity, considering only optimized traffic.

1 / (1 – % Reduction Excl Pass-through)


Note

The number in the Pass-Through Traffic column represents the amount of traffic that is passed through that particular WAE (or, in the case of a location report, all the devices in the location). If the device is part of a serial inline cluster (that is, configured as a nonoptimizing peer with another device), the traffic that is shown as pass-through on one device may have been optimized by another device in the serial cluster. It is useful to know the amount of traffic that is not optimized by either of the devices in the cluster (in other words, passed through the entire cluster).

When the device closer to the LAN is not overloaded, the pass through numbers on that device accurately represent the overall pass-through traffic. But, if that device goes into overload, the second device in the cluster starts optimizing traffic that was passed through by the first one, which needs to be accounted for. In such a scenario, the overall pass-through numbers for the cluster can be obtained as follows. Note that this calculation has to be done even if the first device went into overload in the past and came out of it.

Consider that W1 and W2 are part of a serial cluster, and W1 is toward the LAN (closer to the client if the cluster is in the branch, or closer to the server if the cluster is in the data center) and W2 is toward the WAN. The amount of traffic that is passed through the cluster without optimization by either W1 or W2 can be obtained by the following formula: (W1 pass-through traffic) – (W2 original traffic)


Network Application Traffic Details Table

The Network Application Traffic Details table is available at the system level and displays the total traffic information for each application. The data is the same as described in the Traffic Summary Table, except there is no Device column in this table.

HTTP Acceleration Statistics Table

The HTTP Acceleration Statistics table is available at the system and device levels and displays HTTP acceleration details. The data is described in the following table.

Table 5. HTTP Acceleration Statistics Table

Table Column

Description and Formulas Used to Calculate Value

Device

Displays the device name. (Appears only at the system level.)

Start Time and End Time

Displays the start time and end time for the time period. (Appears only at the device level.)

New Connections Handled

Reports the number of HTTP connections handled for the time period.

Average Active Connections/Active Connections

Reports the average active number of connections currently being handled by the HTTP accelerator at the system level. At other levels, reports the number of active connections.

New Bypassed Connections

Reports the number of connections initially received by the HTTP accelerator and then pushed down to the generic accelerator.

Total Time Saved

Reports the amount of time saved due to HTTP optimization.

Total Round-Trip Time

Reports the total round-trip time for all connections plus the time for remotely served metadata cache misses.

% Time Saved

Reports the percentage of connection time saved for all aggregated samples.

Total Time Saved / (Total Time Saved + Total Round Trip Time For All Connections + Total time for all remotely served metadata cache misses)

HTTPS Acceleration Statistics Table

The HTTPS Acceleration Statistics table is available at the system and device levels and displays HTTPS acceleration details. The data is described in the following table.

Table 6. HTTPS Acceleration Statistics Table

Table Column

Description and Formulas Used to Calculate Value

Device

Displays the device name. (Appears only at the system level.)

Start Time and End Time

Displays the start time and end time for the time period. (Appears only at the device level.)

New Connections Handled

Reports the number of HTTPS connections handled for the time period.

Average Active Connections/Active Connections

Reports the average number of connections currently being handled by the HTTP/SSL accelerator at the system level. At other levels, reports the number of active connections.

Total Time Saved

Reports the amount of time saved due to HTTPS optimization.

Total Round-Trip Time

Reports the total round-trip time for all connections plus the time for remotely served metadata cache misses.

% Time Saved

Reports the percentage of connection time saved for all aggregated samples.

Total Time Saved by cache hits / (Total Time Saved by cache hits + Total time for all remotely served metadata cache misses)

ICA Acceleration Statistics Table

The ICA Acceleration Statistics table is available at the system and device levels and displays ICA acceleration details. The data is described in the following table.

Table 7. ICA Acceleration Statistics Table

Table Column

Description and Formulas Used to Calculate Value

Device

Displays the device name. (Appears only at the system level. WAAS Express devices are not included.)

Start Time and End Time

Displays the start time and end time for the time period. (Appears only at the device level.)

New Connections Handled

Reports the number of ICA connections handled for the time period.

Average Active Connections/Active Connections

Reports the average number of connections currently being handled by the ICA accelerator at the system level. At other levels, reports the number of active connections.

Dropped Connections

Reports the number of connections dropped by the ICA accelerator.

Bypassed Connections

Reports the number of connections initially received by the ICA accelerator and then pushed down to the generic accelerator.

MAPI Acceleration Statistics Table

The MAPI Acceleration Statistics table is available at the system and device levels and displays MAPI acceleration details. The data is described in the following table.

Table 8. MAPI Acceleration Statistics Table

Table Column

Description and Formulas Used to Calculate Value

Device

Displays the device name. (Appears only at the system level. WAAS Express devices are not included.)

Start Time and End Time

Displays the start time and end time for the time period. (Appears only at the device level.)

New Connections Handled

Reports the number of MAPI connections handled for the time period.

Average Active Connections/Active Connections

Reports the average number of connections currently being handled by the MAPI accelerator at the system level. At other levels, reports the number of active connections.

New Bypassed Connections

Reports the number of connections initially received by the MAPI accelerator and then pushed down to the generic accelerator.

New Local Request Count

Reports the number of client requests handled locally by the WAE.

Avg. Local Response Time

Reports the average time used for local responses, in microseconds.

New Remote Request Count

Reports the number of client requests handled remotely over the WAN.

Avg. Remote Response Time

Reports the average time used for remote responses, in microseconds.

Average Time Saved

Reports the average connection time saved for all aggregated samples, in microseconds.

SMB Acceleration Statistics Table

The SMB Acceleration Statistics table is available at the system and device levels and displays SMB acceleration details. The data is described in the following table.

Table 9. SMB Acceleration Statistics Table

Table Column

Description and Formulas Used to Calculate Value

Device

Displays the device name. (Appears only at the system level. Cisco WAAS Express devices are not included.)

Start Time and End Time

Displays the start time and end time for the time period. (Appears only at the device level.)

New Connections Handled

Reports the number of SMB connections handled for the time period.

Average Active Connections/Active Connections

Reports the average number of connections currently being handled by the SMB accelerator at the system level. At other levels, reports the number of active connections.

Bypassed Connections

Reports the number of connections initially received by the SMB accelerator and then pushed down to the generic accelerator.

Total Time Saved

Reports the amount of time saved due to SMB optimization.

Total Round-Trip Time

Reports the total round-trip time for all connections plus the time for remotely served metadata cache misses.

% Time Saved

Reports the percentage of connection time saved for all aggregated samples.

Total Time Saved by cache hits / (Total Time Saved by cache hits + Total Time for all remotely served metadata cache misses)

SSL Acceleration Statistics Table

The SSL Acceleration Statistics table is available at the system and device levels and displays SSL acceleration details. The data is described in the following table.

Table 10. SSL Acceleration Statistics Table

Table Column

Description

Device

Displays the device name. (Appears only at the system level.)

Start Time and End Time

Displays the start time and end time for the time period. (Appears only at the device level.)

New Connections Handled

Reports the number of SSL connections handled for the time period.

Average Active Connections/Active Connections

Reports the average number of connections currently being handled by the SSL accelerator at the system level. At other levels, reports the number of active connections.

New HTTPS Connections Handled

Reports the number of HTTPS connections handled by the SSL accelerator.

New ICA Connections Handled

Reports the number of ICA connections handled by the ICA accelerator.

Dropped Connections

Reports the number of connections dropped by the SSL accelerator.

Bypassed Connections

Reports the number of connections initially received by the SSL accelerator and then pushed down to the generic accelerator.

Using Predefined Reports to Monitor WAAS

The Cisco WAAS Central Manager includes a number of predefined reports that you can use to monitor system operation. These reports are available from the Monitor menu. The reports consist of a combination of specific charts and graphs and a statistical table displayed in the lower part of the WAAS Central Manager window.

You can customize these predefined reports by editing them with the Manage Report function available in the Monitor menu, as described in Viewing and Editing a Report.

This section contains the following topics:

Predefined Reports Available by Cisco WAAS Level

The following table shows predefined reports available at the system, AppNav cluster, location, and device level.

Table 11. Predefined Reports Available at the System, AppNav Cluster, Location, and Device Level

Report Type

Available Reports

Optimization

Acceleration (not all reports available for WAAS Express device level)

Caching and Akamai Connected Cache

The following table shows the predefined reports available at specified Cisco WAAS levels.

Table 12. Predefined Reports Available at Specified Levels

Cisco WAAS Level

Report Type

Available Reports

System level

  • Network

System and Device levels

  • Network/Peers

Device and Location levels

  • Optimization

Device level

  • Optimization

  • Acceleration

  • Platform (not available at WAAS Express or AppNav-XE device level)

AppNav Cluster level and Device level for AppNav Controller devices

  • AppNav


Note

In a Cisco WAAS network where there are 1000 or more Cisco WAEs, there may be a delay of up to 90 seconds to redisplay the table when you click a table column to sort a system-level report table. You may experience a similar delay when you click the Print icon in the taskbar before you see the report.

Location-Level Reports

Before you begin

Location-level reports aggregate data from all the Cisco WAEs present in a particular location. For more information about locations, see Working with Device Locations in the chapter "Using Device Groups and Device Locations."

Procedure


Step 1

From the Cisco WAAS Central Manager menu, choose Locations > location-name.

Step 2

From the Cisco WAAS Central Manager menu, choose Monitor and choose the report from the Optimization or Acceleration categories.

Step 3

Considering the following operating guidelines:

  • When scheduling any report, you can also select one or more locations; the report will include data from all the devices within the selected locations. For more information, see Scheduling a Report.

  • The maximum number of devices supported in a location-level report is 25 by default. This number is configurable up to 250 by the System.monitoring.maxDevicePerLocation system property. For more information, see Modifying Default System Properties in the chapter "Configuring Other System Settings."


HTTP Acceleration Report

The HTTP Acceleration report displays the HTTP acceleration statistics. The following charts and tables are included:

The Cisco WAAS Central Manager provides monitoring information on the following types of caching: Basic, Standard, Advanced, Bypass, and Connected Cache. Except for the Top Sites chart, you can view monitoring information at the device, network, location, or AppNav cluster levels. The following charts are included:

ICA Acceleration Report

The ICA Acceleration report displays the ICA acceleration statistics. The following charts and tables are included:


Note

The ICA charts in Cisco WAAS Version 5.0 and later are different from those used in Version 4.5. If you are viewing the data from a Cisco WAAS device running Cisco WAAS Version 4.5, the charts appear empty due to the different data that the device is collecting. The ICA data for Cisco WAAS devices running Cisco WAAS Version 4.5 is available in the system-level TCP Summary Report. For more information, see TCP Summary Report.

Summary Report

The Summary Report is a predefined report that can be used to monitor system operation. It is available at the system level. This report displays the following charts and tables by default:

The Summary Report can be customized to display the charts that you require. Use the Customize taskbar icon to select the charts that you want to be displayed in this report. Only 12 charts can be displayed in the report.

Topology Report

The Topology report at the system level displays a topology map that shows a graphical representation of all the connections between the WAAS devices.

The topology map uses blue squares to show connections between devices. Use the legend to the right of the grid to associate the device name with the number that appears at the top of the grid. Use the drop-down lists at the top of the window to perform the following tasks:

  • Display connections between your various locations instead of between devices.

  • Sort the grid by the number of connections instead of by device name.

Click the View icon next to the WAE to view a list of peer devices for a specific WAE. The Peer List window appears, which is the same as the device level Topology report.

At the device level, the Topology report lists all the peer devices connected to a specific WAE so that you can see the relationship between devices in your WAAS network. The Peer List window displays information about each peer device involved in optimized connections with this WAE. To go to the system level Topology report, click the Topology icon in the taskbar.

If a peer device is not registered with the WAAS Central Manager, the message Unknown, this peer is not being managed by CM is displayed for the name and Unknown is displayed for the IP address.


Note

The WAAS Central Manager device does not have any peers because it does not participate with any WAEs to optimize traffic. For this reason, the topology feature is not available on the WAAS Central Manager device.

Connections Statistics Report

The Connections Statistics report displays a Connections Statistics table for the device. The table displays all the TCP connections handled by the device and corresponds to the show statistics connection EXEC mode command in the Cisco WAE and the show waas connection brief command in Cisco WAAS Express.

You can choose to display a subset of connections identified by IP address and port by entering values in the Source/Destination IP Address and Source/Destination Port fields above the table and clicking Submit. To see the Connection Start Time for the active connections in appropriate time zones, you can select the time zone from the available values of CM Local Time, Device Local Time and UTC from the Show Connection Start Time drop-down list.


Note

In case of a clock or timezone change in the Cisco WAE, the exact time for device timezone is reflected after the configuration synchronization cycles.

The Connection Statistics table displays the following information about each connection:

  • Source IP address and port.

  • Destination IP address and port.

  • Peer ID: Hostname of the peer device.

  • Applied Policy/Bypass Reason: Displays icons representing the applied optimization policies, including TFO, DRE, LZ, and an application accelerator, respectively. (Hover your mouse over the icon to see its meaning.) If the connection is not optimized, the bypass reason is shown.

  • Connection Start Time: Date and time at which the connection was started.

  • Open Duration: Number of hours, minutes, and seconds that the connection has been open.

  • Total number of original bytes.

  • Total number of optimized bytes.

  • Percentage of compression.

  • Class map name: If no class map exists for the connection, this column contains a dash. To create a class map for this connection, click the radio button at the left of the row and then click the Create Class-Map taskbar icon to display the Optimization Class-Map pane. For more information, see the chapterConfiguring Application Acceleration.


Note

If the WAE is inheriting policies from a device group, the Create Class-Map button is dimmed, to prevent a user from unknowingly overriding device group policies. To create a class map, you must first override the device group policy page and then return to the Connection Statistics report.

The data in the Connections Statistics table is retrieved from the device once when you view the table for the first time.

From the Connections Statistics table, you can perform the following tasks:

  • Apply filter settings to display particular connections based on specific criteria, by choosing Quick Filter from the Show drop-list in the taskbar.

  • To refresh the table, click the Refresh taskbar icon.

  • To export the table to a spreadsheet, click the Export taskbar icon.

  • To view connection details, click the Details icon next to the connection entry.

The Connection Details window contains connection addresses, port information, policy information, and traffic statistics. It also displays graphs that plot real-time traffic statistics and are refreshed every two seconds.


Note

In the Connection Details window, if the value for Percentage Compression is negative, the Percentage Compression and Effective Capacity values do not appear.

In some cases, the Cisco WAAS Central Manager is not able to fetch the Connections Statistics page details at the WAE device level. This happens when the WAE uses internal IP for management purpose with the Cisco WAAS Central Manager and external IP (NAT) for RPC or registration purpose with the Cisco WAAS Central Manager, and if the internal IP not reachable from the Cisco WAAS Central Manager.

Resource Utilization Report

The Resource Utilization report displays the following charts:

CPU Utilization

The CPU Utilization chart displays the percentage of CPU utilization for a device. This chart is available only when a specific Cisco WAAS device is selected. This chart can be added only to the Monitor > Reports > Reports Central > Resource Utilization report page.

Disk Utilization

The Disk Utilization chart displays the percentage of disk utilization for a device. This chart is available only when a specific Cisco WAAS device is selected. This chart can be added only to the Monitor > Reports > Reports Central > Resource Utilization report page.

Disks Report

The Disks Report displays physical and logical disk information.

The report window displays the following information about each disk:

  • Physical disk information, including the disk name, serial number, and disk size.

  • Present status. The Present field will show either Yes if the disk is present or Not Applicable if the disk is administratively shut down.

  • Operational status: NORMAL, REBUILD, BAD, UNKNOWN, or Online.

  • Administrative status: ENABLED or DISABLED. When the Administrative Status field shows DISABLED, the Present field will show Not Applicable.

  • Current and future disk encryption status.

  • RAID level. For RAID-5 devices, the Disk Information window includes the RAID device name, RAID status, and RAID device size.

  • Error information, if any errors are detected.

From this window, you can save all disk information details to an Excel spreadsheet by clicking the Export Table taskbar icon.

AppNav Report

The AppNav report displays AppNav flow distribution information. This report is available at the AppNav Cluster level, where it shows statistics for the whole AppNav Cluster, and at the device level for AppNav Controllers (ANCs), where it shows statistics for a single ANC.

The following charts and tables are included:

At the AppNav Cluster level, the following additional controls appear in the taskbar:

  • The Scope drop-down list allows you to choose to display data for the whole cluster or for an individual ANC.

  • The AppNav Policy Rule drop-down list allows you to choose the AppNav policy for which data is displayed (shown for Cisco WAAS appliance AppNav clusters only.)

  • The Context drop-down list allows you to choose the AppNav context (or all contexts) for which data is displayed (shown for AppNav-XE clusters only.)


Note

At the AppNav Cluster level, the charts may not show data if the configuration on all ANCs in the cluster does not match. To resolve this situation, choose AppNav Clusters > cluster-name from the Cisco WAAS Central Manager menu and click the Force Settings on all Devices in a Group taskbar icon. After about 15 minutes, the AppNav charts will display data.

Exported Reports

Using the spreadsheet icon in the Central Manager taskbar, you can export chart values to a CSV file.

The following "Exported Report Column Headings" table provides descriptions of report column headings for exported reports. Because there are many report column headings, the table is divided into categories by types of traffic, in alphabetical order. For these heading descriptions, a time specification (for example, milliseconds) is not noted, as the time specification may change depending on the time period specified for the report (for example, hour or week).

Table 13. Exported Report Column Headings

Report Column Heading

Description

Akamai Connected Cache

ce_cachetype_hit_count

ce_cachetype_hit_miss

ce_cachetype_hit_response

ce_cachetype_wan_response

For the Akamai Connect Cache Engine, exported reports show the following types of information:

Hit Count—The top URLs by number of cache hits.

Hit Miss—The number of object cache responses not cached.

Hit Response—The number of object cache response bytes for cache-hit transactions.

WAN Response—The top URLs by number of bytes served over the WAN.

Depending on which cache types are enabled and what traffic is seen, the output may show statistics for any or all of the following cache types:

  • Connected Cache (example: ce_connect_hit_count)

  • Bypass (example: ce_bypass_hit_miss)

  • Standard, (example: ce_standard_hit_response)

  • Basic (example: ce_basic_wan_response)

  • Advanced (example: ce_advanced_hit_count)

  • OTT-youtube (example: ce_ott_hit_miss)

  • OTT-generic (example: ce_ott-generic_hit_response)

  • unknown (example: ce_unknown_wan_response)

total_aggregate_time_saved

Aggregated amount of time saved due to Akamai Connect caching.

Akamai Connected Cache Top Sites

Hit Count

The top URLs by number of cache hits.

Response Time Savings

The response time saved due to Akamai Connect caching.

Site

The names of the top sites being served by the Akamai Cache Engine, in terms of hostname and traffic.

Timestamp

The date and time of the information recorded, for each row of the report.

WAN Offload

The top URLs by number of bytes served out of the cache, and as a result did not come over the WAN.

WAN Response

The top URLs by number of bytes served over the WAN.

Application, Time, and Time Saved

timestamp

The date and time of the information recorded, for each row of the report.

Application Name

Type of application for the reported data, such as enterprise, backup, replication, file system, email and messaging, file system, storage, web. file transfer, streaming, printing, or remote desktop.

time_saved

Total response time saved, for cache hit transactions. The time is incremented on the client side WAE by one RTT whenever an idle fast connection is reused instead of establishing a new WAN connection.

total_adjusted_download_time

The total adjusted download time.

total_aggregate_time_saved

Aggregated amount of time saved due to Akamai Connect caching.

Cache Control Header and Cache

httpao_requests_cache_control_denies_cached_resp

Number of requests not to be cached, as specified by a Cache-Control header.

httpao_responses_cache_control_prevents_caching

Number of OK (200), Redirected (301), Not Modified (304), and Unauthorized (401) responses not to be cached, as specified by a Cache-Control header.

httpao_long_url

Number of responses not cached because the URL is longer than 255 characters. The URL length includes the length of the destination IP address.

httpao_total_time_cache_miss

httpao_total_time_cache_miss_https

For HTTP/S, total time for HTTP AO cache misses.

Connections: Active, Dropped, Incomplete, Pending

active connections

Number of WAN side connections currently established and either in use or free for fast connection use.

active_https_connections

Number of active HTTPS connections.

maximum_active_connections

Maximum value reached by the Current Active Connections counter. Maximum Active Connections is reset if the accelerator is restarted or if statistics are cleared.

dropped_connections

Number of connections dropped for any reason other than client/server socket errors or close (for example, out of resources).

incomplete_connect

Number of SSL CONNECT requests with an incomplete message.

pending_connections

Number of connections pending to be accepted.

Connections: Handled, Optimized, Prepositioned

handled_connections

Number of connections handled since the accelerator was started or its statistics were last reset; incremented when a connection is accepted or re-used; never decremented.

handled_https_connections

Number of HTTPS connections handled since the accelerator was started or its statistics were last reset; incremented when a connection is accepted or re-used; never decremented.

optimized_connections

Number of connections previously and currently optimized by the accelerator.

total_optimized_connections_https

For HTTPS, the total number of optimized connections.

Optimized Single Sided Connections

Number of optimized connections using single-sided mode.

preposition connections

Number of prepositioned connections.

Opt TCP Only Connections

Number of current active connections using TFO optimization only.

optimized TCP Plus Connections

Number of current active connections using DRE/LZ compression/optimization or handled by an accelerator.

Connections: Idle, Reused, Timeout

idle

Number of Current Active Connections that are idle and available for reuse as a fast connection. Incremented when an in-use active connection becomes idle and is available for reuse as a fast connection; decremented an available idle active connection is reused or its idle timeout (5 secs) is reached.

reused

Number of times a client-side idle active WAN connection was able to be reused instead of establishing a new WAN connection.

reuse_failed

Number of times a client-side idle active WAN connection was attempted to be re-used but the reuse failed.

max_reused

Maximum number of times a single connection was reused. This is the “best case” of number of reuses on a single connection.

reused_peer

Number of times a peer WAAS device connection was reused instead of establishing a new connection.

http_time_saved_fast_reuse

Time saved by fast connection reuse.

ao_syn_hndling_timeouts

Number of SYN (synchronize/start) timeouts because the AO accelerator was temporarily busy.

Connections: Handoffs, Pass Through, Piped Through

handoff_failed

Number of connections attempted to be handed off but the handoff failed.

ssl_handoff

Number of connections handed off to the SSL accelerator as a result of SSL CONNECT requests received by the HTTP accelerator.

total_handoff

Total number of connections handed off.

PT Config Connections

Number of pass-through connections offloaded due to missing policy configurations.

PT Intermediate Connections

Number of pass-through connections due to an intermediate WAAS node.

PT Other Connections

Number of pass-through connections offloaded due to other reasons.

PT No Peer Connections

Number of pass-through connections offloaded due to the absence of a peer WAAS node.

pipe_through_connections

Number of connections bypassed by the SSL accelerator due to, for example, SSL cipher negotiated on the flow is not supported on the WAAS device, or the destination domain did not match domains to be accelerated.

pipe_through_uncompressed

The number of connections bypassed

DRE and LZ Compression

httpao_dre_hints_flush

httpao_dre_hints_flush_https

For HTTP/S, number of DRE hints by SMB accelerator to flush data.

httpao_dre_hints_skip_bytes

httpao_dre_hints_skip_bytes_https

For HTTP/S, number of DRE hints by SMB accelerator to skip the header bytes.

httpao_dre_hints_skip_lz

httpao_dre_hints_skip_lz_https

Number of DRE hints by SMB accelerator to skip LZ compression.

httpao_accept_encoding_removed

httpao_accept_encoding_removed_https

Number of HTTP/S requests with Accept-Encoding removed from the HTTP/S header (preventing the server from compressing HTTP/S data and allowing the WAE to apply its own compression).

Locally Served and Remotely Served

httpao_locally_served_if_not_modified

httpao_locally_served_if_not_modified_https

Number of locally served HTTP/S Not Modified (304) responses.

httpao_locally_served_redirect

httpao_locally_served_redirect_https

Number of locally served HTTP Redirect (301) responses.

httpao_locally_served_unauthorized

httpao_locally_served_unauthorized_https

Number of locally served HTTP/S Unauthorized (401) responses.

httpao_remotely_served_if_not_modified

Number of remotely served Not Modified (304) responses (cache misses).

httpao_remotely_served_redirect

Number of remotely served Redirect (301) responses (cache misses).

httpao_remotely_served_unauthorized

Number of remotely served Unauthorized (401) responses (cache misses).

Round Trip Time (RTT)

setup_rtt

The initial RTT time, in milliseconds.

rtt

Round trip time saved for all WAN connections that have been established.

http_if_not_modified_cache_saved_rtt

http_if_not_modified_cache_saved_rtt_https

For HTTP/S, round trip time saved by caching and locally serving Not Modified (304) responses, in milliseconds.

http_redirect_cache_saved_rtt

http_redirect_cache_saved_rtt_https

For HTTP/S, round trip time saved by caching and locally serving Redirected (301) responses.

http_unauth_cache_saved_rtt

http_unauth_cache_saved_rtt_https

For HTTP/S, round trip time saved by caching and locally serving Unauthorized (401) responses.

total_rtt_saved_all_caches_https

Total round trip time saved for all response types.

httpao_sharepoint_saved_rtt

httpao_sharepoint_saved_rtt_https

For HTTP/S, total response time saved for HTTP AO in accessing SharePoint objects by enabling SharePoint optimization.

Session

httpao_move_session_to_v1_on_request

The number of HTTP AO transactions moved to the NTLM Version 1 Security Model on request, for this session.

httpao_move_session_to_v1_on_response

The number of HTTP AO transactions moved to the NTLM Version 1 Security Model on response, for this session.

httpao_pipelined session

Number of HTTP AO pipelined transactions during the session.

httpao_session_auth_required

Number of HTTP AO Unauthorized (401) responses for the session.

httpao_sharepoint_session_hit_count

httpao_sharepoint_session_hit_count_https

Number of HTTP/S sessions using the SharePoint optimization feature to access objects from the SharePoint server.

Sharepoint

httpao_sharepoint_saved_rtt

httpao_sharepoint_saved_rtt_https

For HTTP/S, total response time saved for HTTP AO in accessing SharePoint objects by enabling SharePoint optimization.

httpao_total_time_sharepoint_miss

httpao_total_time_sharepoint_miss_https

For HTTP/S, total time lost in accessing SharePoint data that is not already stored in cache.

httpao_sharepoint_session_hit_count

httpao_sharepoint_session_hit_count_https

Number of HTTP/S sessions using the SharePoint optimization feature to access objects from the SharePoint server.

Throughput

Original Throughput In(bits/sec)

Original input throughput, in bits per second.

Optimized Throughput Out(bits/sec)

Optimized output throughput, in bits per second.

Original Throughput Out(bits/sec)

Original output throughput, in bits per second.

Optimized Throughput In(bits/sec)

Optimized input throughput, in bits per second.

Original Peak Throughput In(bits/sec)

Original peak input throughput, in bits per second.

Optimized Peak Throughput Out(bits/sec)

Optimized peak output throughput, in bits per second.

Original Peak Throughput Out(bits/sec)

Original peak output throughput, in bits per second.

Optimized Peak Throughput In(bits/sec)

Optimized peak input throughput, in bits per second.

Transactions

httpao_handled_transaction

Number of HTTP AO handled transactions.

Managing Reports

The Cisco WAAS Central Manager allows you to edit any of the predefined reports and to create custom reports. Additionally, you can schedule reports to be generated periodically such as hourly, daily, weekly, or monthly. When a scheduled report is generated, a link to the report is e-mailed to notify the recipients.

This section contains the following topics:

Creating a Custom Report

This section contains the following topics:

Creating a New Custom Report

Before you begin

A report consists of up to eight charts and tables. The system and device dashboard displays are examples of predefined reports, along with the other reports available in the Monitor menu.

Reports can be created only at the system level, not at the device level.

Procedure

Step 1

From the Cisco WAAS Central Manager menu, choose Monitor > Reports > Reports Central.

Step 2

Click the Create taskbar icon.

The Create Report pane appears.

Figure 14. Create Report Pane
Step 3

In the Name field, enter a name for the report. The maximum is 64 characters. Only numerals, letters, spaces, periods, hyphens, and underscores are allowed.

Step 4

(Optional) In the Description field, enter a description of the report.

Step 5

In the list at the left side of the pane, check the check box next to each chart and table that you want to be displayed in the report. For more information, see Cisco WAAS Chart Descriptions.

Expand the categories by clicking the small triangle next to the category name. See a preview and description of a chart by clicking the chart name. Tables are listed in the last category, Statistics Details.

Step 6

Click OK.

Step 7

(Optional) Customize any of the chart settings as follows:

  1. To display the report, click the report name in the Report Templates table.

  2. You can customize report settings, such as the time frame and the time zone, as described in Customizing a Dashboard or Report.

  3. To customize the chart settings, click the Edit icon in the upper left of a chart. For more information, see Configuring Chart Settings.

  4. Click OK.

    Repeat the steps for each chart you want to customize.


Creating a New Custom Report from an Existing Report

Procedure

Step 1

From the Cisco WAAS Central Manager menu, choose Monitor > Reports > Reports Central.

Step 2

Check the box next to the report that you want to copy.

Step 3

Click the Copy taskbar icon.

The Copy Report window appears.

Step 4

In the Name field, enter a name for the report.

Step 5

(Optional) In the Description field, enter a description of the report.

Step 6

Click OK.

The report is added to the Reports table.


Viewing and Editing a Report

Procedure


Step 1

From the WAAS Central Manager menu, choose Monitor > Reports > Reports Central.

Step 2

Click the name of the report that you want to view or edit.

You can filter the list by choosing Quick Filter from the Show drop-down list and entering filter criteria.

Step 3

To change any of the charts or tables in the report, use the standard chart editing methods, as described in Customizing a Dashboard or Report.

Step 4

Click Save to save the report, or click Save As to save the report under a different name.


What to do next

To delete a report from the Reports table, check the check box next to the corresponding report and click the Delete taskbar icon.

Admin users can view, edit, and delete reports created by all users and can view and edit predefined reports. Nonadmin users can view, edit, and delete only reports created by themselves, and can view and edit predefined reports.

Scheduling a Report

Before you begin

You can schedule reports to be generated once or periodically, such as daily, weekly, or monthly. When a scheduled report is generated, a copy of the report can be emailed.


Note

You cannot delete a scheduled custom report after you have scheduled it and it is in pending status. You can delete a report only after it has been generated.

Procedure


Step 1

From the Cisco WAAS Central Manager menu, choose Monitor > Reports > Reports Central.

Step 2

Check the check box next to the report that you want to schedule.

Step 3

Click the Schedule icon in the taskbar.

The Schedule Report window appears.

Figure 15. Scheduling a Report
Step 4

In the Schedule Date field, enter the schedule date in the format DD/MM/YYYY, or click the calendar icon to display a calendar from which to choose the date.

Step 5

From the Hours drop-down list, choose the hours. The time represents the local time at the Cisco WAAS Central Manager.

Step 6

From the Minutes drop-down list, choose the minutes. The time represents the local time at the Cisco WAAS Central Manager.

Step 7

In the Frequency drop-down list, choose the report frequency (Once, Hourly, Daily, Weekly, or Monthly). You can now schedule reports for multiple devices for Akamai Connect Reports. This is available only if you schedule a Monthly report.

  • Select the Aggregate box to receive an aggregate report of all devices called statistics.csv. These files are stored in the ftpconfig.properties file in the FTP server that needs to be configured before.

  • Deselect the Aggregate box to receive individual reports for all devices. This report is called devicename_ddmmyyyy.csv.

Step 8

In the No. of Reports field, enter the number of times a reoccurring report is to be generated. You can schedule it to be generated for up to 1825 times. After being generated the specified number of times, the report is no longer generated.

Step 9

Select the Email PDF or Email CSV check box to receive the report in the format of your choice.

Step 10

In the Email Id field (enabled only when the Email PDF or Email CSV check box is checked), enter the email addresses of the report recipients, separated by commas.

Step 11

In the Email Subject field, enter the subject of the email message.

Step 12

From the Select drop-down list, choose an option (Device(s), DeviceGroup, Cluster, or Location) to display a list of the chosen entities.

Step 13

In the Select entity area, choose the devices that are to be included in the statistics for the report. Check the check box next to each device, device group, cluster, or location that you want to include.

To locate an entity in a long list, choose Quick Filter from the Show drop-down list and enter the complete or partial entity name in the field above the list. The search is case-sensitive.

Step 14

Click OK.

Step 15

Configure the email server settings for e-mail notification when reports are generated. For more information, see Configuring the Email Notification Server in the chapter "Configuring Other System Settings."

Note 

In a Cisco WAAS network where there are 1000 or more WAEs, a scheduled report might take up to 4 minutes to generate. And if you schedule more than one report at the same time, the reports will be generated with a delay of up to 20 minutes, depending on the number of reports and devices.


Viewing or Deleting a Scheduled Report

Procedure


Step 1

From the Cisco WAAS Central Manager menu, choose Monitor > Reports > Reports Central.

The lower section of the Reports window lists the completed and pending scheduled reports, depending on the tab you choose. (You can use the Show filter above the table to filter the reports that are displayed.)

Step 2

(Optional) To view a completed report instance in the Completed Reports tab, click the Completed link in the Status column.

Note 
For each completed instance of a scheduled report, the Frequency column shows Once and the Completed Time shows the date and time that the report was generated.
Step 3

(Optional) If you want to view a list of pending reports, click the Pending Reports tab.

Step 4

(Optional) If you want to delete a report in either the Completed Reports or Pending Reports tabs, check the box next to one or more report instances that you want to delete and click the Delete taskbar icon.

Consider the following operating guidelines:

  • Cisco WAAS stores the 10 most recently completed or failed report instances for each custom report. This number is configurable by the System.monitoring.maxReports system property. For more information, see Modifying Default System Properties in the chapter "Configuring Other System Settings."

  • Admin users can view reports scheduled by all users or the name of the report creator. Nonadmin users can view only reports scheduled by themselves.

  • Any changes to predefined report settings are stored separately for individual users. That is, if one user changes a predefined scheduled report, only that user sees the changes, and other users (including admin users) continue to see the report with default settings.

  • Reports scheduled by an external user are deleted if the maximum limit of days without a login passes and the user is deleted. For more information, see the cdm.remoteuser.deletionDaysLimit system configuration property in Modifying Default System Properties in the chapter "Configuring Other System Settings.

Note 
You cannot delete a scheduled custom report after you have scheduled it and it is in pending status. You can delete a report only after it has been generated.

Configuring Flow Monitoring

Flow-monitoring applications collect traffic data that is used for application trend studies, network planning, and vendor-deployment impact studies. This section describes how to configure the flow monitoring feature on the Cisco WAE, and includes the following topics:

Configuring Flowing Monitoring with NetQoS

This section contains the following topics:

About Flow Monitoring with NetQoS

The NetQoS monitoring application can interoperate with the Cisco WAAS software to provide flow monitoring. To integrate this application with the Cisco WAAS software, configure the NetQoS FlowAgent module on the WAE devices. The NetQoS FlowAgent module on the WAE collects important metrics of packet flows, which are then sent across the network to the NetQoS SuperAgent. This monitoring agent analyzes the data and generates reports. For this feature to work, additional configuration is required on the NetQoS FlowAgent. (See the Example: Using NetQoS for Flow Monitoring.)

The monitoring agent comprises two modules: the console (or host) and the collector. The WAE initiates two types of connections to these two monitoring agent modules: a temporary connection to the console and a persistent connection to the collector.

Configuration Considerations for Flow Monitoring with NetQoS

Consider the following when you configure flow monitoring with NetQoS:

  • Configure the console IP address on the WAE by entering the flow monitor tcpstat-v1 host global configuration mode command in either the WAE CLI or through the Cisco WAAS Central Manager GUI. This temporary connection is referred to as the control connection.

  • The control connection uses TCP port 7878. Its purpose is to obtain the IP address and port number of the collector to which the WAE is assigned.

  • The WAE also pulls the configuration information regarding which servers are to be monitored over the control connection. After the WAE obtains the IP address and port number of the collector, the WAE opens a persistent connection to the collector. Collected summary data for the servers that are being monitored is sent over this persistent connection.

  • You can place the console (or host) module and the collector module on a single device or on separate devices. These connections are independent of one another. Failure of one connection does not cause the failure of the other connection.

  • You can view the state of these connections and various operation statistics display with the show statistics flow monitor tcpstat-v1 EXEC mode command. Connection errors and data transfer errors trigger alarms on the WAE and in the Central Manager GUI. For information on flow monitoring alarms, see Troubleshooting Flow Monitoring Information.

  • To display debug information, use the debug flow monitor tcpstat-v1 EXEC mode command.

Configuring Flow Monitoring with NetQoS Using the Cisco WAAS Central Manager

Procedure

Step 1

To create a new device group for configuring flow monitoring on multiple devices, choose Device Groups > device-group-name > Create New Device Group.

  1. When you create a device group, check the Automatically assign all newly activated devices to this group check box to enable this option.

  2. Add your existing WAE devices to this new device group.

Step 2

In the Device Group listing window, click the Edit icon next to the name of the flow monitoring configuration device group that you want to configure.

Step 3

Choose Configure > Monitoring > Flow Monitor. The Flow Monitor Settings for Device Group window appears.

Step 4

In the Destination IP Address field, enter the IP address of the monitoring agent console.

This configuration allows the WAE to establish a temporary connection (a control connection) to the console for the purpose of obtaining the IP address of the collector device. You must configure the collector IP address information from the console device. (See the configuration documentation for the NetQoS flow monitoring application software.)

Step 5

Check the Enable Flow Monitor check box.

Step 6

To apply the settings to the devices in this device group, click Submit.


Configuring Flow Monitoring with NetQoS Using the CLI

Procedure

Step 1

Register the WAE with the IP address of the monitoring agent console.

WAE(config)# flow monitor tcpstat-v1 host 10.1.2.3

This configuration allows the WAE to establish a temporary connection (a control connection) to the console (or host) for the purpose of obtaining the IP address of the collector device. You must configure the collector IP address information from the console device. (See the configuration documentation for the NetQoS flow monitoring application software.)

Step 2

Enable flow monitoring on the WAE appliance.

WAE(config)# flow monitor tcpstat-v1 enable
Step 3

To check the configuration, run the show running-config EXEC command.


Example: Using NetQoS for Flow Monitoring

Before you begin

NetQoS integrates with the WAAS software by running the NetQoS FlowAgent on WAE devices. FlowAgent is a software module developed by NetQoS that resides on a WAE appliance. The FlowAgent collects metrics about the packet flows, which are then sent across the network to a NetQoS SuperAgent. The SuperAgent measures the round-trip times, server response times, and data transfer times, and then analyzes the data and generates reports.


Note

When you use flow monitoring with the NetQoS SuperAgent, the flow monitor on the WAE captures optimized traffic only.
Procedure

Step 1

From the WAE CLI or Cisco WAAS Central Manager GUI, enter the SuperAgent Primary Console IP address in the Destination IP Address field on your WAE appliances.

If you are configuring multiple Cisco WAAS devices through a device group, wait for the configuration to propagate to all the devices in the device list.

Step 2

From the NetQoS SuperAgent console, assign a WAE to a SuperAgent Aggregator (known as the collector in Cisco WAAS terminology) and configure the NetQoS networks, servers, and applications entities.


Configuring Flow Monitoring with NetFlow v9

This section contains the following topics:

About Flow Monitoring with NetFlow v9

NetFlow v9 is a template-based protocol developed by Cisco Systems to collect IP traffic information. The NetFlow v9 record format consists of a packet header followed by a template flowset of data flowset. A template flowset contains a description of the fields to be sent through in the data flowset. A data flowset is a collection of the data records containing flow information that is put into an export packet.

Cisco WAAS Version 5.3.1 and later provide the following features for Netflow v9:

  • Unlike NetFlow v5, which used a fixed format, NetFlow v9 utilizes a template format. All Cisco WAAS optimization engines can use this template format to export data to collectors such as Cisco Prime and Solarwinds.

  • The template format allows new features to be quickly added to NetFlow v9.

  • Templates are verified every few minutes for changes, and sent out hourly to provide collectors with field information for data records.

  • NetFlow v9 uses Cisco WAAS transaction log information and adds an exporter code to allow data to be sent to external devices.

  • NetFlow v9 can be used on all Cisco WAAS optimization engines; it is not used with Cisco WAAS AppNav.

  • By default, all Cisco WAAS class maps are monitored. If you would like to have specific class maps to not be monitored, see Disabling NetFlow v9 Monitoring.

Configuration Considerations for Flow Monitoring with NetFlow v9

To configure NetFlow v9 on your WAEs from the CLI, configure four monitoring areas:

  • Flow Record: Contains the DNA-specific or WAAS-specific flow information or both that you want to send to the collector.

  • Flow Exporter: Contains the destination details for the exported information, and the format for this information.

  • Flow Monitor: Specifies which flow records are going to which flow exporter.

  • Class Map: For Cisco WAAS v5.3.1 and later, monitors are enabled globally on all class map policies by default. If you do not want a particular device monitored, manually disable monitoring for that device.

Procedure for Configuring Flow Monitoring with NetFlow v9

Procedure

Step 1

Use the following command to create a flow record to configure which fields to collect as part of Netflow export:

WAE(config)# flow record Record name
WAE(config)# collect waas
Table 14. Collection Parameters

Collection Parameter

Description

application-name

Collects application name for the flow.

bytes

Collects byte counts for the flow.

class-name

Collects class name for the flow.

connection mode

Collects connection mode for the flow.

dre in

Collects DRE details for the flow.

lz in

Collects LZ details for the flow.

flow-direction

Collects direction for the flow.

packets

Collects packet counts for the flow.

Step 2

Use the following command to create the flow exporter, which includes the destination IP address and port for the Netflow:

WAE(config)# flow exporter ExporterName
WAE(config-flow_exporter)# destination 2.2.2.2
WAE(config-flow_exporter)# description DescriptiveName
WAE(config-flow_exporter)# export-protocol IPFIX
WAE(config-flow_exporter)# transport udp 12000
WAE(config-flow_exporter)# exit
Step 3

Use the following command to create the flow monitor and associate the flow record with the flow exporter:

WAE(config)# flow monitor MonitorName
WAE(config-flow_monitor)# description DescriptiveName
WAE(config-flow_monitor)# exporter ExporterName
WAE(config-flow_monitor)# record RecordName
WAE(config-flow_monitor)# enable

Disabling NetFlow v9 Monitoring

If flow monitoring is configured, it is enabled for all class-maps by default. Use the following command to disable monitoring for a particular class:

WAE(config)# policy-map type waas PmapName
WAE(config)# class ClassName
WAE(config)# {no} flow-monitor enable

NetFlow v9 Exported Fields

In NetFlow v9, there are several fields that can be provided to the NetFlow collector. The following table provides some examples of these fields:

Table 15. NetFlow v9 Exported Fields

Exported Field

Description and Corresponding Number Value

Segment ID

The segment of the optimized flow that the values are from: 1, 2, 4, 8, or 16. A value of 1 is the unoptimized side on the Edge WAE, and a value of 16 is a pass-through flow.

Source IP

Source IP address.

Destination IP

Destination IP address.

NextHop

IP address of next-hop router.

Input Interface

SNMP index of input interface.

Output Interface

SNMP index of output interface.

Source Port

TCP/UDP source port number or equivalent.

Destination Port

TCP/UDP destination port number of equivalent.

TCP Flags

Cumulative OR of TCP flags.

Packets

Packets in the flow.

Bytes

Unused bytes.

Start Time

System uptime at start of flow.

End Time

System uptime when the last packet of the flow is received.

Protocol

IP protocol type, for example, TCP=6, UDP=17.

Type of Service

Type of service.

Source ASN

Autonomous System Number of the source, either origin or peer.

Destination ASN

Autonomous System Number of the destination, either origin or peer.

Source Mask

Source address of the prefix mask, in bits.

Destination Mask

Destination address of the prefix mask, in bits.

Application Name

Name of the application traffic on the connection.

Class Name

Class name.

Connection Mode

Current connection mode. Value of 1 (TFO), 3 (TFO + DRE), 5 (TFO + LZ) or 7 (TFO + DRE + LZ).

Pass-Through Reason

Reason the traffic was not optimized.

Bytes Received

Number of bytes received.

Bytes Sent

Number of bytes sent.

Packets Received

Number of packets received.

Packets Sent

Number of packets sent.

DRE In Bytes

Number of DRE bytes before compression.

DRE Out Bytes

Number of DRE bytes after compression.

DRE Encode Latency

Amount of latency incurred during DRE encode operation against an optimized connection.

DRE Decode Latency

Amount of latency incurred during DRE decode operation against an optimized connection.

LZ In Bytes

Number of LZ bytes before compression.

LZ Out Bytes

Number of LZ bytes after decompression.

LZ Encode Latency

The amount of latency (transmission delay) associated with the LZ compressed message operation.

LZ Decode Latency

The amount of latency (transmission delay) associated with the LZ decompressed message operation.

Original Bytes

Number of unoptimized bytes.

Optimized Bytes

Number of optimized bytes.

NetFlow v9 Pass-Through Reasons

Pass-Through reasons are sent to the collector. The following table shows pass-through numbers and associated reasons.

Table 16. Pass-Through Number and Pass-Through Reason

Pass-Through Number

Pass-Through Reason

0

PE_CONN_UNKNOWN

1

PE_CONN_PT_APP_CONFIG

2

PE_CONN_PT_GLB_CONFIG

3

PE_CONN_PT_OVERLOAD

4

PE_CONN_PT_CPU_OVERLOAD

5

PE_CONN_PT_IN_PROGRESS

6

PE_CONN_PT_PE_INT_ERROR

7

PE_CONN_PT_DYN_BYPASS

8

PE_CONN_INT_CLIENT

9

PE_CONN_INT_SERVER

10

PE_CONN_ACCEL_OPTIMIZED

11

PE_CONN_ACCEL_NON_OPTIMIZED

12

PE_CONN_APP_DYN_MITCH_OPTIMIZED

13

PE_CONN_APP_DYN_MITCH_NON_OPTIMIZED

14

PE_CONN_OPT_TCP_PLUS

15

PE_CONN_ORIG_TCP_PLUS

16

PE_CONN_OPT_PREPOSITION

17

PE_CONN_ORIG_PREPOSITION

18

PE_CONN_OPT_TCP_ONLY

19

PE_CONN_ORIGIN_TCP_ONLY

20

PE_CONN_PT_NO_PEER

21

PE_CONN_PT_RJCT_CAPABILITIES

22

PE_CONN_PT_RJCT_RESOURCES

23

PE_CONN_PT_NO_LICENSE

24

PE_CONN_PT_ASYMMETRIC

25

PE_CONN_PT_INTERMEDIATE

26

PE_CONN_PT_FB_INT_ERROR

27

PE_CONN_PT_AD_INT_ERROR

28

PE_CONN_PT_SQ_INT_ERROR

29

PE_CONN_PT_APP_OVERRIDE

30

PE_CONN_PT_SVR_BLACKLIST

31

PE_CONN_PT_AD_VER_MISMATCH

32

PE_CONN_PT_AD_AO_INCOMPAT

33

PE_CONN_PT_AD_AOIM_PROGRESS

34

PE_CONN_PT_DIRM_VER_MISMATCH

35

PE_CONN_PT_DIRM_INT_ERROR

36

PE_CONN_PT_PEER_OVERRIDE

37

PE_CONN_PT_AD_OPT_PARSE_FAIL

38

PE_CONN_PT_AD_SERIAL_MODE_PEER

39

PE_CONN_PT_INTERCEPTION_ACL

40

PE_CONN_PT_WCCP_SHUTDOWN_ACTIVE

41

PE_CONN_PT_AD_IP_FRAG

Troubleshooting Flow Monitoring Information

This section has the following topics:

Alarms for Flow Monitoring

The following table shows the four different alarms that may be raised when errors occur with flow monitoring.

Table 17. Alarms for Flow Monitoring

Name

Severity

Description

CONTROL_CONN

Major

Indicates a problem with the control connection.

COLLECTOR_CONN

Major

Indicates a problem with the collector connection.

SUMMARY_COLLECTION

Minor

Indicates a problem with the collection of packet summary information.

Summary packets may be dropped because the buffer queue limit has been reached or because of a TFO (Transport File Optimization) error, such as not being able to allocate memory.

Summary packet collection may also be dependent on the available WAN bandwidth.

DATA_UPDATE

Minor

Indicates a problem with the ability of the WAE to send updates to the collector agent.

Commands Used to Troubleshoot Flow Monitoring

The following table shows the commands used to troubleshoot flow monitoring.

Table 18. Commands Used to Troubleshoot Flow Monitoring

Command Type

Command

show commands

show flow record RecordName

show flow record RecordName template

show flow ExporterName exporter

show flow monitor

show statistics commands

show statistics flow monitor MonitorName

show statistics flow exporter ExporterName

clear statistics commands

clear statistics flow monitor MonitorName

clear statistics flow exporter ExporterName

tcpdump commands

tcpdump