Glossary

A

ACL
access control list
ACS
Access Control Server
API
application program interface
AS
application server
ASCII
American Standard Code for Information Interchange

C

Cisco IOS
Cisco Internetwork Operating System
CLI
command-line interface
CPU
central processing unit
CUOM
Cisco Unified Operations Manager

G

GUI
graphical user interface

H

HCM
Hosted Collaboration Mediation
HTTP
Hypertext Transfer Protocol
HTTPS
Hypertext Transfer Protocol Secure

I
IP
Internet Protocol
IP SLA
IP Service Level Agreement

J

JTAPI
Java Telephony API

L

LAN
local area network

M

MAC
Media Access Control
MSP
Managed Service Provider

N

N-2-N
none-to-node
NAT
Network Address Translation
NBI
Northbound Interface
NE
network element
NMS
network management system
NOC
Network Operations Center

O

OS
1. operating system
2. operations system

P

PDU
protocol data unit
PSTN
public switched telephone network

Q

QoS
quality of service

R

RAM
random-access memory
RIP
Routing Information Protocol

S

SLV
Service Level View
SID
Shared Information/Data Model
SNMP
Simple Network Management Protocol
SQL
Structured Query Language

T

TCP
Transmission Control Protocol
TCP/IP
Transmission Control Protocol/Internet Protocol

U

UCSM
Unified Computing System Manager
UI
user interface
URL
Uniform Resource Locator

V

VLAN
virtual local area network
VoIP
Voice over IP

W

WAN
wide area network
WAP
Wireless Application Protocol

X

XML
Extensible Markup Language