A - C - D - F - H - O - P - R - S - T -

Index

A

Adding Portlets 1-11

Add Application dialog box 1-11

list of portlets 1-11

Search Applications field 1-11

Administration Portlets 2-4

Customer Administration Launch Point 2-4

Add Customer 2-5

Add Domain 2-5

Delete Customer 2-5

Delete Domain 2-5

Edit Customer 2-5

Edit Domain 2-5

Helper Phone 1 2-11

Helper Phone 2 2-11

JTAPI Password 2-11

JTAPI Username 2-11

Nearest IP SLA Device IP 2-11

Phone Number 2-11

View Customer 2-5

View Domain 2-5

virtual machines (VMs) 2-12

VM Configuration 2-12

Customer Cross Launch portlet 2-16

CUOM 2-16

polling interval 2-18

refresh frequency 2-19

SLV 2-16

vCenter Alarm 2-16

Quick Launch portlet 2-19

add a URL 2-20

delete a URL 2-21

edit a URL 2-21

User Administration portlet 2-21

Available Customers 2-24

delete a user 2-25

edit a user 2-25

Selected Customers 2-24

User Configuration 2-24

User ID 2-21

view a user 2-26

Architecture 1-3

authorization policy 1-3

HTTP and HTTPS protocols 1-4

JBoss Clustering 1-4

portlets 1-4

Scheduler 1-4

C

Cisco Unified Communications Manager (CallManager) 2-34

D

Dashboard portlets 2-26

Alarm Summary portlet 2-27

Alarm Mapping 2-31

Alarm Summary Information 2-28

Cleared 2-29

Color Scheme Used 2-29

Critical 2-28

domain manager specific alarms 2-30

Green Icon 2-30

Information 2-29

Node 2-30

Red Icon 2-30

RequireAck 2-29

Summary 2-28

Total 2-29

Warning 2-29

Phone Summary portlet 2-33

Configured 2-34

Customer 2-34

Phone Inventory 2-34

Registered 2-34

Unknown Phones 2-34

Unregistered 2-34

Diagnostics Test portlet 2-35

advanced diagnostic tests 2-37

N-2-N 2-38

node-to-node tests 2-38

synthetic tests 2-37

basic test 2-35

Phone IP 2-35

phone status testing 2-35

Test 2-35

Type 2-35

F

Filtering Option 2-1

Advanced Filter 2-3

Filter by Example 2-2

manage quick filters 2-2

Quick Filter 2-2

Remove Criteria 2-3

H

HCM Dashboard Troubleshooting

Troubleshooting Tools A-1

HCM Dashboard User Interface 1-9

About 1-10

Add Portlet 1-10

Change Layout 1-10

Cisco Logo 1-10

Help 1-10

Log Out 1-10

Navigation Bar 1-10

Portlet 1-10

O

overview

ACS 1-2

Cisco Unified Computing System Manager 1-2

Cisco Unified Operations Manager 1-2

domain managers 1-2

JBOSS_HOME 1-2

VMware vCenter 1-2

P

Portlets 1-13

Column Header Row 1-14

Look and Feel 1-13, 1-14

Maximize 1-13

Minimize 1-13

portlets 1-13

Portlet Table 1-14

Portlet Title 1-13

Portlet Toolbar 1-13

Remove 1-14

R

Roles 1-15

Admin 1-15

administrative privileges 1-15

admin username 1-15

monitoring privileges 1-16

Operator 1-16

SuperAdmin 1-15

S

Screen Layout 1-12

available layout templates 1-12

Change Layout button 1-12

Layout dialog box 1-12

Navigation Bar 1-12

radio button 1-12

Starting HCM Dashboard 1-6

credentials 1-6

HCM Dashboard login 1-6

user privileges 1-6

Survivable Remote Site Telephony (SRST) 2-34

T

Troubleshooting A-1

debugging A-7

log file A-7