Preface
This section explains the objectives and intended audience of this publication and describes the conventions that convey instructions and other information.
Objectives
This guide explains how to use Cisco Hosted Collaboration Mediation (HCM) Release 1.2. This manual describes and provides instructions for using and administering HCM.
Audience
The primary audience for this guide includes network operations personnel and system administrators. This guide assumes that you are familiar with the following products and topics:
•Basic internetworking terminology and concepts
•Red Hat Enterprise Linux
•Cisco Unified Operations Manager
•Cisco Unified Computing System Manager (UCSM)
•VMware vCenter
Conventions
This document uses the following conventions:



Note Means reader take note. Notes contain helpful suggestions or references to material not covered in the manual.

Timesaver Means the described action saves time. You can save time by performing the action described in the paragraph.

Tip Means the following information will help you solve a problem.
Product Documentation
Table 1 lists the HCM documentation set.
We sometimes update the documentation after original publication. Therefore, you should also review the documentation on Cisco.com for any updates. You must access the links in Table 1 for the most current HCM 1.2 documentation.
|
|
---|---|
User Guide for Cisco Hosted Collaboration Mediation 1.2 (this document) |
On Cisco.com: http://www.cisco.com/en/US/products/ps11243/products_user_guide_list.html |
Installation Guide for Cisco Hosted Collaboration Mediation 1.2 |
On Cisco.com: http://www.cisco.com/en/US/products/ps11243/prod_installation_guides_list.html |
Release Notes for Cisco Hosted Collaboration Mediation 1.2 |
On Cisco.com: http://www.cisco.com/en/US/products/ps11243/prod_release_notes_list.html |
Programmer's Guide for Cisco Hosted Collaboration Mediation Interface 1.2 |
On Cisco.com: http://www.cisco.com/en/US/products/ps11243/prod_technical_reference_list.html |
Open Source Used In Cisco Hosted Collaboration Mediation 1.2 |
On Cisco.com: http://www.cisco.com/en/US/products/ps11243/products_licensing_information_listing.html |
Related Documentation
Table 2 lists a set of related documentation available on Cisco.com.

Note We sometimes update the documentation after original publication. Therefore, you should also review the documentation on Cisco.com for any updates.
|
|
---|---|
Cisco Unified Operations Manager |
http://www.cisco.com/en/US/products/ps6535/tsd_products_support_series_home.html |
Cisco Unified Computing System Manager (UCSM) |
http://www.cisco.com/en/US/products/ps10281/tsd_products_support_series_home.html |
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What's New in Cisco Product Documentation as a RSS feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.