Preface


This section explains the objectives and intended audience of this publication and describes the conventions that convey instructions and other information.

Objectives

This guide explains how to use Cisco Hosted Collaboration Mediation (HCM) Release 1.2. This manual describes and provides instructions for using and administering HCM.

Audience

The primary audience for this guide includes network operations personnel and system administrators. This guide assumes that you are familiar with the following products and topics:

Basic internetworking terminology and concepts

Red Hat Enterprise Linux

Cisco Unified Operations Manager

Cisco Unified Computing System Manager (UCSM)

VMware vCenter

Conventions

This document uses the following conventions:

Item
Convention

Commands and keywords

boldface font

Displayed session and system information

screen font

Information that the user must enter

boldface screen font

Variables that the user must supply

italic screen font

Menu items and button names

boldface font

Selecting a menu item

Option > Network Preferences



Caution Means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data.


Note Means reader take note. Notes contain helpful suggestions or references to material not covered in the manual.



Timesaver Means the described action saves time. You can save time by performing the action described in the paragraph.



Tip Means the following information will help you solve a problem.


Product Documentation

Table 1 lists the HCM documentation set.

We sometimes update the documentation after original publication. Therefore, you should also review the documentation on Cisco.com for any updates. You must access the links in Table 1 for the most current HCM 1.2 documentation.

Table 1 Product Documentation 

Document Title
Available Formats

User Guide for Cisco Hosted Collaboration Mediation 1.2 (this document)

On Cisco.com:

http://www.cisco.com/en/US/products/ps11243/products_user_guide_list.html

Installation Guide for Cisco Hosted Collaboration Mediation 1.2

On Cisco.com:

http://www.cisco.com/en/US/products/ps11243/prod_installation_guides_list.html

Release Notes for Cisco Hosted Collaboration Mediation 1.2

On Cisco.com:

http://www.cisco.com/en/US/products/ps11243/prod_release_notes_list.html

Programmer's Guide for Cisco Hosted Collaboration Mediation Interface 1.2

On Cisco.com:

http://www.cisco.com/en/US/products/ps11243/prod_technical_reference_list.html

Open Source Used In Cisco Hosted Collaboration Mediation 1.2

On Cisco.com:

http://www.cisco.com/en/US/products/ps11243/products_licensing_information_listing.html


Related Documentation

Table 2 lists a set of related documentation available on Cisco.com.


Note We sometimes update the documentation after original publication. Therefore, you should also review the documentation on Cisco.com for any updates.


Table 2 Related Documentation 

Cisco Product
Location on Cisco.com

Cisco Unified Operations Manager

http://www.cisco.com/en/US/products/ps6535/tsd_products_support_series_home.html

Cisco Unified Computing System Manager (UCSM)

http://www.cisco.com/en/US/products/ps10281/tsd_products_support_series_home.html


Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What's New in Cisco Product Documentation as a RSS feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.