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The following sections describe the Helper Utility Menu Summary, what each option does, and any requirements for using a particular option.
Note Before you can use menu items 1 and 2, you must first use menu item n to configure network parameters for the module.
Use Option n to configure the network parameters for the software.
Step 1 When the Configure Network Interface menu displays, enter 1 to configure the network manually.
Step 2 The utility prompts you for the IP address, netmask, and default gateway for the module.
Step 3 To check your network configuration, enter 2.
Use Option 1 to download a version of the current application image from an FTP server location and write the image to the hard disk.
Note If the Prime vNAM application has already been installed and the network settings were configured, they will be automatically be detected by the helper. Otherwise, you must use Option n to configure the network before using this option.
This option downloads a version of the current application from an FTP server location or from a location you can access using HTTP. You can also download the latest Prime vNAM software version from Cisco.com.
This URL requires you to have a Cisco service agreement and access to the internet to download the zipped software.
Use Option 2 to download the current application image and write the image to the hard disk.
Note If the Prime vNAM application has already been installed and the network settings were configured, they will be automatically be detected by the helper. Otherwise, you must use Option n to configure the network before using this option.
This option downloads a version of the current application image from an FTP server location or from a location you can access using HTTP. You can also download the latest Prime vNAM software version from Cisco.com.
This URL requires you to have a Cisco service agreement and access to the internet to download the zipped software.
Most Prime NAM platforms have the option to map the virtualization system to a virtual CD. If your Prime NAM platform does not have this capability you will need to burn a CD to use if you want to use this option.
Use Option 3 to install the current application image from the recovery CD. This option might be necessary if you are unable to connect to your network and download a version of Prime vNAM software you archived earlier.
Use Option 4 to display the current software application image version stored on your hard disk.
Use Option 5 to reset the password for users root and admin to their default values.
Use Option 6 to change the file transfer method. This option is only necessary if you change the file transfer method by mistake. Only FTP and HTTP are supported.
Use Option 7 to send a ping to determine if network connectivity exists. When prompted, enter the IP address or full domain name of the location to send the ping.
If there is no network connectivity, ensure that the management cable is connected to the LAN1 port.
Use Option r to exit the helper utility and power cycle (reboot) into the newly installed application image.
Use Option h to exit the helper utility and shut down the Prime vNAM.