Cisco Prime Cable Provisioning, referred to as Prime Cable Provisioning throughout this document, automates the tasks of provisioning and managing customer premises equipment (CPE) in a broadband service-provider network. The application provides a simple and easy way to deploy high-speed data, voice technology, and home networking devices.

Prime Cable Provisioning can be scaled to suit networks of virtually any size, even those deploying millions of devices. It also offers high availability, made possible by its distributed architecture with centralized management.

Prime Cable Provisioning incorporates support for many technologies to provide provisioning services for your network. These technologies include:

  • DOCSIS high-speed data

  • PacketCable voice service, both Secure and Basic work flows

  • Non-secure CableHome

  • Open Cable Set top box

  • eRouter 1.0

  • DPoE (DOCSIS Provisioning of EPON) 2.0

  • RPD

For detailed information about Prime Cable Provisioning features, see Cisco Prime Cable Provisioning User Guide.

Important Points to Know Before You Begin

  • Before installing Prime Cable Provisioning 6.1.4, please check the system requirements mentioned in Cisco Prime Cable Provisioning Quick Start Guide are met.

  • If you are migrating from an earlier version of Prime Cable Provisioning or BAC to Prime Cable Provisioning 6.1.4, you must review the Cisco Prime Cable Provisioning Release Notes that were published across the releases.

  • License acquired for Prime Cable Provisioning 5.x or earlier releases is not valid for Prime Cable Provisioning 6.1.4. You need to get the permanent or evaluation license of 6.0 to upgrade from 4.2.x/5.0.x/5.1.x/5.2.x/5.3.x/6.x to 6.1.4 or for a fresh installation. For more information, refer to the "Licensing" section in Cisco Prime Cable Provisioning Quick Start Guide.

  • From Prime Cable Provisioning 6.0 release, Prime Cable Provisioning does not support the Solaris operating system platform. The Solaris operating system was supported through the Prime Cable Provisioning 5.3.x releases and the last release that supported the Solaris operating system was Prime Cable Provisioning

Database Schema Changes

There are no new schema changes in Prime Cable Provisioning 6.1.4.

Prime Cable Provisioning 6.1.4 Bugs

For more information on a specific bug or to search all bugs in a particular Prime Cable Provisioning release, see Using the Bug Toolkit.

This section contains:

Resolved Bugs

The following table lists the key issues resolved in the Prime Cable Provisioning 6.1.4 release.

Table 1. Resolved Bugs in Prime Cable Provisioning 6.1.4

Bug ID



Issue in scheduling DB Compaction with -run parameter


Change SNMP retries and SNMP timeout hardcoded default values


Unable to retrieve the timestamp details through Device Event Class


Address the Apache Tomcat Ghostcat vulnerability existing in 8.5.34

Using the Bug Toolkit

This section explains how to use the Bug Toolkit to search for a specific bug or to search for all bugs in a release.


Step 1

Go to Cisco Bug Search Tool.

Step 2

At the Log In screen, enter your registered username and password; then, click Log In. The Bug Search page opens.


If you do not have a username and password, you can register for them at

Step 3

To search for a specific bug, enter the bug ID in the Search For field and press Return.

Step 4

To search for bugs in the current release, specify the following criteria:

  • Select Product—Series/Model
  • Select Product Name—Cisco Broadband Access Center for Telco and Wireless

    Do not enter Cisco Prime Cable Provisioning. Cisco Prime Cable Provisioning is the new product name for the former Cisco Broadband Access Center. At this time, the Bug Search Tool does not accept Cisco Prime Cable Provisioning as the product name.

  • Select Releases—Affecting or Fixed in this Release.
  • Product Version—Enter 6.1.4.
Step 5

Click on the page. The Bug Search Tool displays the list of bugs based on the specified search criteria.


For example, if a bug applies to multiple releases, the headline and Release-note enclosure contain the earlier Cisco PCP product terminology.

Step 6

To export the results to a spreadsheet:

  • In the results section of the page, click Export Results to Excel.
  • All bugs retrieved by the search are exported in to a spreadsheet and downloaded locally.

If you cannot export the spreadsheet, log into the Technical Support website at or contact the Cisco Technical Assistance Center (TAC).


For more details about how to use Cisco Bug Search Tool, see

Product Documentation


We sometimes update the printed and electronic documentation after original publication. Therefore, you should also review the documentation on for any updates.

See Cisco Prime Cable Provisioning Documentation Overview for the list of Prime Cable Provisioning guides.

Related Documentation

See Cisco Prime Network Registrar Documentation Overview for the list of Cisco Prime Network Registrar guides.

See Prime Cable Provisioning Upgrade Matrix for the upgrade compatibility of the current release with the previous releases.

See Prime Cable Provisioning Compatibility Matrix for the PNR, PG and API compatibility of the current release with the previous releases.

Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, using the Cisco Bug Search Tool (BST), submitting a service request, and gathering additional information, see What's New in Cisco Product Documentation.

To receive new and revised Cisco technical content directly to your desktop, you can subscribe to the What's New in Cisco Product Documentation RSS feed. RSS feeds are a free service.

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1721R)

Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental.

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