Cisco Prime Collaboration Provisioning Overview

Cisco Prime Collaboration Provisioning provides provisioning for Cisco Unified Communications initial deployments and implementations. It remains deployed to provide ongoing operational provisioning and activation services for individual subscriber changes.

See Cisco Prime Collaboration 12.X Data Sheet for further details. You can download the image from the Cisco Prime Collaboration software download site.


You can deploy OVAs on VMWare hosts running ESXi 6.0, ESXi 6.5, and ESXi 6.7. The vSphere thick client is not available anymore. Hence, if you are using ESXi 6.5 for deployment with the thin client, you need to use the OVA where the file name specifies 'With ESXi 6.5 using Web client'.

New Features and Enhancements

Cisco Prime Collaboration Provisioning 12.6 SU2 supports the following new features:

Feature Name


Improve DN write-back to LDAP server and add Directory URI write-back to LDAP server

Allow you to write-back Primary DN to more than one LDAP attribute and to write-back Directory URI to LDAP server.

Dissociate an endpoint from a Cisco Prime Collaboration Provisioning user

Allow you to dissociate an endpoint from a user. You can manage the dissociated endpoint on the Manage Endpoint page.

Cisco Prime Collaboration Provisioning Bugs

The following table lists the open bugs in Cisco Prime Collaboration Provisioning 12.6SU2:

Table 1. Open Bugs in Cisco Prime Collaboration 12.6SU2

Bug ID



PCP 12.6 SU1 ES10 - Cannot Delete Remote Destination Devices in CUCM via Batch Actions.


GSW is not completing and throwing error on last screen.


Issue with change VG224 analog phone.


Error when provisioning if BLF description has a comma (,).

Using the Bug Search Tool

Use the Bug Search tool to search for a specific bug or to search for all bugs in a release.


Step 1

Go to

Step 2

At the Log In screen, enter your registered username and password; then, click Log In. The Bug Search page opens.


If you do not have a username and password, you can register for them at

Step 3

To search for a specific bug, enter the bug ID in the Search For field and press Return.

Step 4

To search for bugs in the current release:

  1. In the Search For field, enter Prime Collaboration Provisioning <Release Number > and press Return. (Leave the other fields empty.)

  2. When the search results are displayed, use the filter tools to find the types of bugs you are looking for. You can search for bugs by modified date, status, severity, and so forth.


To export the results to a spreadsheet, click the Export All to Spreadsheet link.

Accessibility Features in Cisco Prime Collaboration

All product documents are accessible except for images, graphics, and some charts. If you would like to receive the product documentation in audio format, braille, or large print, contact

Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at

Subscribe to the What’s New in Cisco Product Documentation as an RSS feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service. Cisco currently supports RSS Version 2.0.

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Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental.