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This chapter describes the Issues API.
In your IoT FND NB API client application, use this IoT FND server URL to access the Issues API WSDL:
http://<server_address> /nbapi/issue?wsdl
This call searches for issues in the IoT FND database based on the provided criteria and returns a list of those issues.
<even:searchIssues > <query>deviceType:cgmesh issue:lowBattery</query> <count>4</count> <offset>0</offset> </even:searchIssues>
|
Parameter |
Type |
Option |
Description |
|---|---|---|---|
|
query |
string |
deviceType name issue issueStatus lastUpdateTime occurTime issueSeverity |
Search query string. Table 2 lists valid parameters for these options. |
|
count |
integer |
– |
Number of results to retrieve. |
|
offset |
integer |
– |
Position of the first result. |
|
Option Name |
Device |
Parameter |
Description |
|---|---|---|---|
|
deviceType |
db asr1000 cgmesh cgnms cgr1000 ir500 c800 ir800 |
db asr1000 cgmesh cgnms cgr1000 ir500 c800 ir800 |
The type of device. |
|
name |
|
User-defined entry. |
|
|
issue |
db |
criticallyLowFRASpace |
The database Flash Recovery Area (FRA) free space is critically low. Run database backup immediately or risk IoT FND and database failure. |
|
|
db |
criticallyLowTableSpace |
Database “USERS” tablespace is critically low. Contact your DBA immediately to add more space or risk IoT FND and database failure. |
|
|
asr1000 cgmesh cgr1000 c800 ir800 ir500 |
deviceDown |
The device is down. |
|
|
cgmesh c800 ir800 ir500 |
deviceTimeMismatch |
The device time and NMS time are not in sync. |
|
|
cgr1000 c800 ir800 |
doorOpen |
The device door was tampered with. Check corresponding event for details. |
|
|
asr1000 cgmesh cgr1000 c800 ir800 ir500 |
down |
The device is down. |
|
|
cgr1000 c800 ir800 |
linePowerFailure |
The line power supply of the CGR failed. |
|
|
cgr1000 c800 ir800 |
linecardFailure |
Linecard failure detected. |
|
|
cgr1000 c800 ir800 |
lowBattery |
The device is running on a low battery. |
|
|
cgr1000 c800 ir800 |
lowFlashSpace |
The device is low on flash space. |
|
|
cgr1000 c800 ir800 |
lowMemory |
The device is low on memory space. |
|
|
cgr1000 c800 ir800 |
majorTemperature |
Major temperature alarm triggered. |
|
|
cgr1000 c800 ir800 |
minorTemperature |
Minor temperature alarm triggered. |
|
|
cgr1000 c800 ir800 |
portDown |
The Ethernet interface {0}/{1} is down. |
|
|
cgr1000 c800 ir800 |
portFailure |
Device port failure detected. |
|
|
cgr1000 c800 ir800 |
powerSourceAlarm |
One or more input power sources are not connected. Check the related event for details. |
|
|
cgr1000 c800 ir800 |
rplTreeSizeMajor |
More than the expected nodes joined the RPL tree. |
|
|
cgr1000 c800 ir800 |
rplTreeSizeCritical |
More than the maximum number of nodes joined the RPL tree. |
|
|
asr1000 cgmesh cgr1000 c800 ir800 ir500 |
signatureFailure |
Invalid signature reported by mesh nodes. If this issue occurs, you must verify the certificate setup and that the mesh node and IoT FND are time synchronized. |
|
|
asr1000 cgmesh cgnms cgr1000 c800 ir800 ir500 |
unknown |
The issue does not have a defined issue type. |
|
|
cgr1000 c800 ir800 |
wpanWatchdogReload |
The WatchDog is reloading the WPAN module. The bridge was unresponsive for more than 5 minutes and the WatchDog is enabled. |
|
issueStatus |
N/A |
OPEN CLOSED |
|
|
lastUpdateTime |
N/A |
UTC date and time in the format: yyyy-MM-dd HH:mm:ss:SSS. Delimiters are: >|<|>=|<= |
|
|
occurTime |
N/A |
UTC date and time in the format: yyyy-MM-dd HH:mm:ss:SSS. Delimiters are: >|<|>=|<= |
|
|
issueSeverity |
db asr1000 cgmesh cgnms cgr1000 c800 ir800 ir500 |
CRITICAL MAJOR MINOR INFO |
This call returns a list of issueDetail structures.
|
Name |
Type |
Description |
|---|---|---|
|
eid |
string |
Device ID. |
|
issueLastUpdateTime |
dateTime |
Last time the issue was updated. |
|
issueMessage |
string |
Issue description. |
|
issueOccurTime |
dateTime |
Issue occurrence time. |
|
issueStatus |
string |
Issue status. |
|
issueTypeName |
string |
Issue type. |
|
meterId |
string |
Meter ID. |
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