App Compatibility with Secure Network Analytics
When you update Secure Network Analytics, the app that is currently installed is retained; however, the app may not be compatible with the new Secure Network Analytics version. Refer to the Secure Network Analytics Apps Version Compatibility Matrix to determine which app version is supported by a particular version of Secure Network Analytics.
You can have only one version of an app installed on a Manager. Use the App Manager page to manage your installed apps. From this page you can install, update, uninstall, or view the status of an app. Refer to the following table to learn about the possible app statuses.
Since it is possible that a newer version of an app exists and is not listed in App Manager, always check to see if a newer version is available in Cisco Software Central.
Important |
When you are updating to a later version of an app, simply install the newer version over the existing version. You do not need to uninstall your existing app. |
Status |
Definition |
Action to Take |
---|---|---|
UpToDate |
Your installed app is the most current version. |
No action is required. |
UpdateAvailable |
You have upgraded to a new version of Secure Network Analytics. Your existing app is supported by this version of Secure Network Analytics, but a new version of this app is available. |
If you desire, go to Cisco Software Central to download and install the latest version (this replaces your existing version). |
UpgradeRequired |
You have upgraded to a new version of Secure Network Analytics, and your existing app is not supported by the Secure Network Analytics version you are now using. |
To continue using this app, go to Cisco Software Central to download and install the latest version (this replaces your existing version). |
AppNotSupported |
You have upgraded to a new version of Secure Network Analytics. This app may no longer be supported by the version of Secure Network Analytics you are now using. It could be that this app has been deprecated or a newer version of this app has not yet been released. |
Go to Cisco Software Central to see if a new version has been released. |
NewApp |
This is a new app. |
If you desire, install this new app using Central Manager. |
Error |
The installation, upgrade, or removal process for the associated app has not successfully completed. |
Contact Secure Network Analytics Support (see the last section in this document for support contact information). A partial installation, upgrade, or removal of this app may have occurred. If so, this must be corrected. |
See the Secure Network Analytics Apps Version Compatibility Matrix for more information on Secure Network Analytics App versions.