System

This chapter describes how to identify and resolve problems related to the Nexus 1000VE system.

This chapter includes the following sections:

Information About the System

Cisco Nexus 1000VE provides Layer 2 switching functions in a virtualized server environment. Nexus 1000VE replaces virtual switches within ESX servers and allows users to configure and monitor the virtual switch using the Cisco NX-OS command line interface. Nexus 1000VE also gives you visibility into the networking components of the ESX servers and access to the virtual switches within the network.

The Nexus 1000VE manages a data center defined by the vCenter Server. Each server in the Datacenter is represented as a linecard in Nexus 1000VE and can be managed as if it were a line card in a physical Cisco switch. The Nexus 1000VE implementation has two components:

  • Virtual Supervisor Module (VSM) – This is the control software of the Nexus 1000VE distributed virtual switch. It runs on a virtual machine (VM) and is based on NX-OS.
  • Virtual Services Engine (VSE) – This is the part of Cisco Nexus 1000VE that actually switches data traffic. It runs as VM on a VMware ESX 6.0 and above host.Several VSEs are controlled by one VSM. All the VSEs that form a switch domain should be in the same virtual Datacenter as defined by VMware vCenter Server.

General Restrictions for vCenter Server

When you are troubleshooting issues related to vCenter Server, make sure that you observe the following restrictions:

  • The name of a distributed virtual switch (DVS) name must be unique across Datacenters
  • You create a DVS in a network folder
  • A Datacenter cannot be removed unless the DVS folder or the underlying DVS is deleted.
  • A DVS can be deleted only with the help of VSM using the no vmware dvs command in config-svs-conn mode.
  • The no vmware dvs command can succeed only if there are no VMs using the DVS port-groups.
  • A port group on vCenter Server can be deleted only if there are no interfaces associated with it.
  • A sync operation performed in conjunction with the connect command helps VSM keep in sync with vCenter Server.
  • Each VSM uses a unique extension key to communicate with vCenter Server and perform operations on a DVS.

Extension Key

The VSM uses the extension key when communicating with the vCenter Server. Each VSM has its own unique extension key, such as Cisco_Nexus_1000VE_32943215

Use the show vmware vc extension-key command to find the extension key of the VSM. It is also listed in the.xml file.

The extension key registered on the vCenter Server can be found through the MOB. For more information, see the Finding the Extension Key Tied to a Specific DVS.

The same extension key cannot be used to create more than one DVS on the vCenter Server.

Recovering a DVS

You can use this procedure to recover a DVS if the VSM VM that was used to create it is lost or needs to be replaced. This section includes the following procedures:

Recovering a DVS With a Saved Copy of the VSM

You can use this procedure to recover a DVS when you have previously saved a back up copy of the VSM configuration file.

BEFORE YOU BEGIN

Before starting this procedure, you must know or do the following:

  • Use this procedure if you have previously saved a back up copy of the VSM configuration file. If you have not previously saved a back up copy, the see the Recovering a DVS Without a Saved Copy of the VSM.
  • Make sure that the VSM VM switchname is the same as the DVS switchname on the vCenter Server. This allows the VSM configuration to synchronize with the correct DVS on the vCenter Server.

To change the VSM switchname use the switchname newname command.


Step 1blank.gif From the MOB, find the DVS extension key.
For more information, see the Finding the Extension Key Tied to a Specific DVS.

Step 2blank.gif On the VSM, add the DVS extension key found in Step 1.

The extension key allows the VSM to log in to the vCenter server.

Example:
switch# config t
switch(config)# vmware vc extension-key Cisco_Nexus_1000V_32943215
 

Step 3blank.gif From the MOB, unregister the extension key found in Step 1.

For more information, see the Unregistering the Extension Key in the vCenter Server.

Step 4blank.gif From the VC client, register the extension (plug-in) for the VSM.

For more information see the following procedure in the Cisco Nexus 1000V Getting Started Guide.

  • Creating a Cisco Nexus 1000VE Plug-In on the vCenter Server

Step 5blank.gif On the VSM, restore the configuration using a previously saved copy of the VSM configuration file.

copy path/filename running-config

Example:
switch# copy sftp://user1@172.22.36.10/backup/hamilton_cfg running-config
 

Step 6blank.gif Do one of the following:

  • If the vCenter server connection is not part of the previously saved configuration, continue with the next step.
  • Otherwise, go to Step 8.

Step 7blank.gif On the VSM, restore the configuration for the vCenter server connection.

Example:
switch# config t
switch (config)# svs connection VC
switch(config-svs-conn#) protocol vmware-vim
switch(config-svs-conn#) remote ip address 192.168.0.1
switch(config-svs-conn#) vmware dvs datacenter-name Hamilton-DC
 

Step 8blank.gif Connect to vCenter Server.

Example:
switch(config-svs-conn#) connect
 

You can now use the old DVS or remove it.


 

Recovering a DVS Without a Saved Copy of the VSM

You can use this procedure to recover a DVS when you have not previously saved a back up copy of the VSM configuration file.

BEFORE YOU BEGIN

Before starting this procedure, you must know or do the following:

  • The folder in which the VSM resides must be:

blank.gif At the root-level of the Data Center in which it resides.
It cannot be embedded in another folder.

blank.gif Of the same name as the VSM.

If the folder does not meet the above criteria, the connection to vCenter server fails with the error, the VSM already exists.

  • Use this procedure if you have not previously saved a back up copy of the VSM configuration file. If you have previously saved a back up copy, then see the Recovering a DVS With a Saved Copy of the VSM.
  • If you have not previously saved a back up copy of the VSM configuration file, then you may try recreating the old port profiles before connecting to the VC. This procedure has a step for recreating port profiles. If you do not recreate these before connecting to VC, then all the port groups present on the VC are removed and all ports in use are moved to the quarantine port groups.
  • Make sure that the VSM VM switchname is the same as the DVS switchname on the vCenter Server. This allows the VSM configuration to synchronize with the correct DVS on the vCenter Server.

To change the VSM switchname use the switchname newname command.


Step 1blank.gif From the MOB, find the DVS extension key.
For more information, see the Finding the Extension Key Tied to a Specific DVS.

Step 2blank.gif On the VSM, add the DVS extension key found in Step 1.

The extension key allows the VSM to log in to the vCenter server.

Example:
switch# config t
switch(config)# vmware vc extension-key Cisco_Nexus_1000Ve_32943215
 

Step 3blank.gif From the MOB, unregister the extension key found in Step 1.

For more information, see the Unregistering the Extension Key in the vCenter Server.

Step 4blank.gif From the VC client, register the extension (plug-in) for the VSM.

For more information see the following procedure in the Cisco Nexus 1000V Getting Started Guide.

  • Creating a Cisco Nexus 1000VE Plug-In on the vCenter Server

Step 5blank.gif Manually recreate the old port profiles from your previous configuration.

For more information, see the following procedures in the Cisco Nexus 1000V Getting Started Guide.

  • Configuring the system port profile for VSM-VSE Communication
  • Configuring the uplink port profile for VM Traffic
  • Configuring the data port profile for VM Traffic
note.gif

Noteblank.gif If you do not manually recreate the port profiles, then all port groups on the vCenter Server are removed when the VSM connects.


Step 6blank.gif On the VSM, restore the configuration for the vCenter server connection.

Example:
switch# config t
switch (config)# svs connection VC
switch(config-svs-conn#) protocol vmware-vim
switch(config-svs-conn#) remote ip address 192.168.0.1
switch(config-svs-conn#) vmware dvs datacenter-name Hamilton-DC
 

Step 7blank.gif Connect to vCenter Server.

Example:
switch(config-svs-conn#) connect
 

You can now use the old DVS or remove it.


 

Problems Related to VSM and vCenter Server Connectivity

Symptom
Solution

The vCenter Server connection seems to succeed, but does not.

Make sure that the domain ID is configured correctly.

The svs connection command fails.

Make sure you have configured all parameters for the svs connection command.

 

Make sure you can ping the vCenter Server IP address.

 

Make sure that the proxy.xml file is correct for both the IP address and length.

 

Restart the vCenter Server

The host does not show up in the Add host to DVS screen.

Make sure that the Host is installed with VMware Enterprise plus

license containing the Distributed Virtual Switch feature.

The server name column of the show module command output shows the IP address.

The server name shows the host-name or IP address, whichever was used to add the host to the DVS on the vCenter Server.

Example 15-1 shows the show vms internal event-history errors command that is useful for examining VC errors in detail. It shows whether an error is caused by a VSM (client) or the server.

Example 15-1 show vms internal event-history error Command

switch# show vms internal event-history errors
 
Event:E_DEBUG, length:239, at 758116 usecs after Tue Feb 3 18:21:58 2009
[102] convert_soap_fault_to_err(1179): SOAP 1.1 fault: "":ServerFaultCode [VMWARE-VIM] A DVS switch with spec.name as switch already exists, cannot create DVS switch. A specified parameter was not correct.spec.name
 
Event:E_DEBUG, length:142, at 824006 usecs after Tue Feb 3 18:18:30 2009
[102] convert_soap_fault_to_err(1179): SOAP 1.1 fault: SOAP-ENV:Client [VMWARE-VIM] Operation could not be completed due to connection failure.
 
Event:E_DEBUG, length:134, at 468208 usecs after Tue Feb 3 18:15:37 2009
[102] convert_soap_fault_to_err(1179): SOAP 1.1 fault: "":ServerFaultCode [VMWARE-VIM] Extension key was not registered before its use.

 

Setting the System MTU

Use this procedure to set a system MTU in your existing system uplink port profiles.

BEFORE YOU BEGIN

Before beginning this procedure, you must know or do the following:

  • You are logged in to the CLI in EXEC mode.
  • The system port profiles are already configured and you know the uplink profile names.

For more information, see the Cisco Nexus 1000V Port Profile Configuration Guide.

  • The MTU size you set for the system mtu on the port profile must be less than the size of the system jumbomtu configured on the interface.

For more information about configuring MTU on the interface, see the Cisco Nexus 1000V Interface Configuration Guide.

  • When you configure a system MTU on a system port profile, it takes precedence over an MTU you may have configured on the interface.
  • To verify the ESX MTU settings for corresponding PNICs, use the ESXcfg-nics -l command.

SUMMARY STEPS

1.blank.gif config t

2.blank.gif port-profile profilename

3.blank.gif system mtu mtu value

4.blank.gif show port-profil e [ brief | expand-interface | usage ] [ name profilename]

5.blank.gif copy running-config startup-config

DETAILED STEPS

 

Command
Description

Step 1

config t

 

Example:

switch# config t

switch(config)#

Enters global configuration mode.

Step 2

port-profile name

 

Example:

switch(config)# port-profile AccessProf

switch(config-port-prof)#

Enters port profile configuration mode for the named system uplink port profile.

Step 3

system mtu mtu-size

 

Example:

switch(config-port-prof)# system mtu 4000

switch(config-port-prof)#

Designates the MTU size.

  • Must be an even number between 1500 and 9000.
  • Must be less than the size of the system jumbomtu on the interface.

Step 4

show port-profil e [ brief | expand-interface | usage ] [ name profile-name]

 

Example:

switch(config-port-prof)# show port-profile name AccessProf

(Optional) Displays the configuration for verification.

Step 5

copy running-config startup-config

 

Example:

switch(config-port-prof)# copy running-config startup-config

(Optional) Saves the running configuration persistently through reboots and restarts by copying it to the startup configuration.

Recovering Lost Connectivity Due to MTU Mismatch

Use this procedure to recover lost connectivity due to an MTU mismatch between the physical NIC and the VMware kernel NIC after an ESX reboot.

BEFORE YOU BEGIN

Before beginning this procedure, you must know or do the following:

  • You are logged in to the CLI in EXEC mode.
  • To verify the ESX MTU settings for corresponding PNICs, use the ESXcfg-nics -l command.
note.gif

Noteblank.gif Use vemcmds only as a recovery measure and then update the MTU value in the port profile configuration for system uplinks or in the interface configuration for non-system uplinks.


SUMMARY STEPS

1.blank.gif config t

2.blank.gif module vse module_number execute vemcmd show port port-LTL-number

3.blank.gif module vse module_number execute vemcmd set mtu size ltl port-LTL-number

DETAILED STEPS

 

Command
Description

Step 1

config t

 

Example:

switch# config t

switch(config)#

Enters global configuration mode.

Step 2

module vse module_number execute vemcmd show port port-LTL-number

 

Displays the port configuration including the LTL number needed for Step 3.

 

Example:

switch(config)# module vse 3 execute vemcmd show port 48
LTL IfIndex Vlan Bndl SG_ID Pinned_SGID Type Admin State CBL Mode Name
17 1a030100 1 T 304 1 32 PHYS UP UP 1 Trunk vmnic1

switch(config)#

 

Step 3

module vse module_number execute vemcmd set mtu size ltl port-LTL-number

 

Example:

switch(config)# module vse 3 execute vemcmd set mtu 9000 ltl 17

switch(config)#

Designates the MTU size for the port, using the LTL number obtained in Step 2.

VSM Creation

Symptom
Possible Causes
Solution

The VSM VM is stuck at the boot prompt.

Make sure that you have three e1000 NICs.

The VSM VM cannot ping itself.

Configure the management0 interface.

The VSM VM can ping itself, but not the gateway.

Make sure the NIC order is correct: control, management, inband/outband.

The VSM VM can ping the gateway, but not the outside subnet.

Configure vrf context management.

Port Profiles

When creating a port profile, use the following commands to create the corresponding port groups on the vCenter Server:

  • vmware port-group
  • state enabled

Profiles that have the system VLAN configuration allow the VSE to communicate with the VSM.

Make sure that the system port-profile is defined with the right system VLANS.

Use the show port-profile and show port-profile usage commands to collect basic required information.

Problems with Port Profiles

Symptom
Possible Causes
Solution

You receive an error message “Possible failure in communication with vCenter Server.”

The VSM is not connected to the vCenter Server.

Issue the svs connection vc command to connect to the vCenter Server.

The port group name is not unique.

Port group names must be unique within a vCenter Server Datacenter.

Port profile or port groups do not appear on the vCenter Server.

Make sure you have issued the vmware port-group command and state enable command.

Problems with Hosts

Symptom
Solution

The host is visible on the vCenter Server, but not the VSM.

Issue the vemcmd show trunk command to verify that there is an uplink carrying the control VLAN. The profile applied to the uplink must be a system profile with a control VLAN as a system VLAN.

Verify the control VLAN in the upstream switch port and the path to the VSM VM. Make sure that one uplink at most carries the control VLAN, or that all uplinks and upstream ports carrying the control VLAN are in port channels.

A module flap occurs.

The VSM may be overloaded. Make sure that you have 4 GB of memory and CPU shares for the VSM VM on the vCenter Server.

Problems with VM Traffic

When troubleshooting problems with intra-host VM traffic, follow these guidelines:

  • Make sure that at least one of the VMware virtual NICs is on the correct DVS port group and is connected.
  • If the VMware virtual NIC is down, determine if there is a conflict between the MAC address configured in the OS and the MAC address assigned by VMware. You can see the assigned MAC addresses in the vmx file.

When troubleshooting problems with inter-host VM traffic, follow these guidelines:

  • Determine if there is exactly one uplink sharing a VLAN with the VMware virtual NIC. If there is more than one, they must be in a port channel.
  • Ping a SVI on the upstream switch using the show intX counters command.

VSE Troubleshooting Commands

Use the following commands to display VSE information:

  • vemlog – displays and controls VSE kernel logs
  • vemcmd – displays configuration and status information
  • vem-support all – collects support information
  • systemctl status nexus1000v – collects status information
  • vemcmd show version – collects version information
  • vemlog show last number-of-entries – displays the circular buffer

Example 15-2 vemog show last Command

[root@ESX-cos1 ~]# vemlog show last 5
Timestamp Entry CPU Mod Lv Message
Oct 13 13:15:52.615416 1095 1 1 4 Warning vssnet_port_pg_data_ …
Oct 13 13:15:52.620028 1096 1 1 4 Warning vssnet_port_pg_data_ …
Oct 13 13:15:52.630377 1097 1 1 4 Warning svs_switch_state …
Oct 13 13:15:52.633201 1098 1 1 8 Info vssnet new switch …
Oct 13 13:16:24.990236 1099 1 0 0 Suspending log
 
  • vemlog show info – displays information about entries in the log

Example 15-3 vemcmd show info Command

[root@ESX-cos1 ~]# vemlog show info
Enabled: Yes
Total Entries: 1092
Wrapped Entries: 0
Lost Entries: 0
Skipped Entries: 0
Available Entries: 6898
Stop After Entry: Not Specified
 
  • vemcmd help – displays the type of information you can display

Example 15-4 vemcmd help Command

[root@ESX-cos1 ~]# vemmd help
show card Show the card's global info
show vlan [vlan] Show the VLAN/BD table
show bd [bd] Show the VLAN/BD table
show l2 <bd-number> Show the L2 table for a given BD/VLAN
show l2 all Show the L2 table
show port [priv|vsm] Show the port table
show pc Show the port channel table
show portmac Show the port table MAC entries
show trunk [priv|vsm] Show the trunk ports in the port table
show stats Show port stats
 

VSE Log Commands

Use the following commands to control the VSElog:

  • VEMlog stop – stops the log
  • VEMlog clear – clear s the log
  • VEMog start number-of-entries – starts the log and stops it after the specified number of entries
  • VEMlog stop number-of-entries – stops the log after the next specified number of entries
  • VEMlog resume – starts the log, but does not clear the stop value

Error Messages

On the vSphere Client, you can see error messages under the recent tasks tab. You can find detailed description of the error under the Tasks and Events tab. The same messages are also propagated to the VSM.

Table 15-1 lists error messages that you might see on the VSM.

Table 15-1 Error Messages on the VSM

Error
Description

ERROR: [VMWARE-VIM] Extension key was not registered before its use

This error indicates that VSM extension key is not registered.

ERROR: [VMWARE-VIM] A DVS switch with spec.name as switch already exists, cannot create DVS switch. A specified parameter was not correct. spec.name.

This error is displayed after you enter the first connect command, and indicates that a DVS already exists with the same name.

ERROR: [VMWARE-VIM] A DVS switch with spec.extensionKey as Cisco_Nexus_1000VE_2055343757 already exists, cannot create DVS new-switch. A specified parameter was not correct. spec.extensionKey

This error is displayed when the VSM tries to create a different DVS after changing the switch name.

ERROR: [VMWARE-VIM] A DVS switch with name as switch already exists, cannot reconfigure DVS test. A specified parameter was not correct. Spec.name

This error indicates that a DVS with the same name already exists.

Warning: Operation succeeded locally but update failed on vCenter server.[VMWARE-VIM] DVPortgroup test port 0 is in use. The resource vim.dvs.DistributedVirtualPort 0 is in use.

This warning is displayed when the VSM tries to delete the port profile if the VSM is not aware of the nics attached to the port groups.