Configuration

Server Configuration

Table 1. Server Configuration Guides

Document Title

Description

Cisco BroadWorks Application Delivery Platform Configuration Guide

Use this document to configure, administer, and troubleshoot the Application Delivery Platform (ADP).

Cisco BroadWorks Database Server Configuration Guide

Use this document to choose a deployment model and configure the Cisco BroadWorks Database Server to suit your deployment requirements.

Cisco BroadWorks External File Server Configuration Guide

Use this document to manage and administer an External File Server. This document describes how to store audio and video files.

Cisco BroadWorks Location Server Configuration Guide

Use this document to configure, manage, and administer the Location Server in IMS deployments.

Cisco BroadWorks Network Database Server Configuration Guide

Use this document to choose the deployment model and configuration of the Network Database Server that suits your deployment requirements.

Cisco BroadWorks Network Function Manager Configuration Guide

Use this document to install, configure, and administer the Network Function Manager platform components.

Cisco BroadWorks Profile Server Configuration Guide

Use this document to install, configure, and administer the Profile Server.

Cisco BroadWorks Service Control Function Server Configuration Guide

Use this document to configure, administer, and troubleshoot the Service Control Function Server.

Cisco BroadWorks Xtended Services Interface Configuration Guide

Use this document to configure and deploy the Xtended Services Interface (Xsi).

Cisco BroadWorks Xtended Services Platform Configuration Guide

Use this document to configure, administer, and troubleshoot the Xtended Services Platform (XSP).

System Configuration

Table 2. System Configuration Guides

Document Title

Description

Cisco BroadWorks Call Processing Policies Guide

Use this document to configure call processing policies and control call processing behavior.

Cisco BroadWorks CommPilot Portal Configuration Guide

Use this document to configure the various servers and applications required for the CommPilot web portal to work.

Cisco BroadWorks Communication Barring – Fixed Guide

Use this document to configure and provision the Communication Barring – Fixed solution on the Cisco BroadWorks platform.

Cisco BroadWorks Container Options Guide

Use this document to learn about the Container Options that you can configure.

Cisco BroadWorks Device Management Configuration Guide

Use this document to integrate, deploy, and maintain access devices on a network.

Cisco BroadWorks Device Management Tag Reference Guide

Use this document to learn about the definition and provisioning source of all tags supported in Device Management.

Cisco BroadWorks Diameter, Rf, Ro, and Sh Interfaces Configuration Guide

Use this document to configure the Rf, Ro, and Sh interfaces and the Diameter stack on the Application Server.

Cisco BroadWorks Directory Numbers, Country Codes, and National Destination Codes Guide

Use this document to configure directory numbers, country codes, and national destination codes for specific network and server configurations.

Cisco BroadWorks Emergency Call Support Implementation Guide

Use this document to implement and configure emergency call support.

Cisco BroadWorks External Portal Integration Developer’s Guide

Use this document to make use of the mechanisms provided by Cisco BroadWorks, including external authentication.

Cisco BroadWorks Internet Protocol Security Configuration Guide

Use this document to configure an Authentication Header protocol/Encapsulating Security Payload IPsec connection between two Red Hat Enterprise Linux 5 systems.

Cisco BroadWorks NNACL Translation File Configuration Guide

Use this document to configure an NNACL translation file and view the description of the Cisco BroadWorks translation service.

Cisco BroadWorks Simple Network-enabled Auto-Provisioning Configuration Guide

Use this document to configure Cisco BroadWorks and Cisco 2400 integrated access devices (IADs) for Simple Network-enabled Auto-Provisioning (SNAP).

Cisco BroadWorks Special Call Types Routing Guide

Use this document to configure BroadWorks servers for special call type routing, such as emergency calls.

Cisco BroadWorks System Configuration Guide

Use this document to view configuration requirements for the system core call processing servers in a non-IP Multimedia Subsystem (IMS) deployment.

Cisco BroadWorks UNIX User Account Configuration Guide

Use this document as an overview of BroadWorks user management and configuration.

Cisco BroadWorks Virtualization Configuration Guide

Use this document for the requirements and steps to configure a virtual configuration.

Cisco BroadWorks XS Mode Configuration Guide

Use this document for the installation, configuration, and functional behavior of Cisco BroadWorks in Execution Server (XS) mode.

Cisco BroadWorks XS Mode Diameter, Sh/Dh, Rf, and Ro Interfaces Configuration Guide

Use this document to configure the Sh/Dh, Rf, and Ro interfaces on the Cisco BroadWorks Execution Server and Profile Server using the CLI.

Client Configuration

Table 3. Call Center Configuration Guides

Document Title

Description

Cisco BroadWorks Call Center Custom Reports Guide

Use this document to create custom Call Center Reports on Cisco BroadWorks.

Cisco BroadWorks Call Center Reporting – External Database Views Configuration Guide

Use this document to expose enhanced Call Center statistics on Cisco BroadWorks and to retrieve data from the database using external database views.

Cisco BroadWorks Call Center Reports Guide

Use this document to generate pre-defined Call Center Reports (about call center agents and queues).

Configuration, Localization, and Sample Data

Table 4. Configuration Files

Document Title

Description

Call Center Reports Templates and Sample Data

This package (zip file) contains all the templates and data required to customize Call Center Reports.

The package includes:

  • Sample XML data files

  • Style template files

  • Branding template file

CTI Client

This is an utility for testing the CTI interface. It's packaged as an archive (zip file).

AS OCI Client 2023.11

Application Server Open Client Interface Client Release 2023.11. It's packaged as an archive (zip file).

AS OCI Client Release 24.0

Application Server Open Client Interface Client Release 24.0. It's packaged as an archive (zip file).

AS OCI Client Release 23.0

Application Server Open Client Interface Client Release 23.0. It's packaged as an archive (zip file).

Accounting CDR Schema Files

These are the Call Detail Record (CDR) schema files packaged together in an archive (zip file).

Sample CDRs

These are the Cisco BroadWorks sample data files for Call Detail Records. The files ae packaged together in an archive (zip file

Localization files for Application Server

This zip file contains localization files for the Application Server. Use the link provided to download the zip file.

OCI Schema Provisioning HTML

This is the HTML (browser friendly) representation of the provisioning Open Client Interface, packaged as one archive (zip file).

OCI Schema Application Server

This is the schema (XSD files) of the Application Server Open Client Interface provisioning interface, packaged as one archive (zip file).

OCI Schema Application Server HTML

This is the HTML (browser friendly) representation of the Application Server Open Client Interface provisioning interface, packaged as one archive (zip file).

OCI Schema Network Server

This is the schema (XSD files) of the Network Server Open Client Interface provisioning interface, packaged as one archive (zip file).

OCI Schema Network Server HTML

This is the HTML (browser friendly) representation of the Network Server Open Client Interface provisioning interface, packaged as one archive (zip file).

Localization Files Network Server

This archive (zip file) contains localization files for the Network Server.

OCI-P Schema Files for Release 23.0 (2023/07)

This is the schema (XSD files) of the Open Client Interface provisioning interface for Release 23.0 (2023/07/11), packaged as one archive (zip file).

OCI-P Schema Files for Release 23.0 (2024/08)

This is the schema (XSD files) of the Open Client Interface provisioning interface for Release 23.0 (2024/08/27), packaged as one archive (zip file).

OCI-P Schema Files for Release 24.0 (2023/07)

This is the schema (XSD files) of the Open Client Interface provisioning interface for Release 24.0 (2023/07/11), packaged as one archive (zip file).

OCI-P Schema Files for Release 24.0 (2024/06)

This is the schema (XSD files) of the Open Client Interface provisioning interface for Release 24.0 (2024/06/18), packaged as one archive (zip file).

OCI-P Schema Files for Release 2023.06

This is the schema (XSD files) of the Open Client Interface provisioning interface for 2023.06, packaged as one archive (zip file).

OCI-P Schema Files for Release 2024.02

This is the schema (XSD files) of the Open Client Interface provisioning interface for 2024.02, packaged as one archive (zip file).

OCI-P Schema Files for Release 2024.06

This is the schema (XSD files) of the Open Client Interface provisioning interface for 2024.06, packaged as one archive (zip file).

OCI-P Schema Files for Release 2024.08

This is the schema (XSD files) of the Open Client Interface provisioning interface for 2024.08, packaged as one archive (zip file).

XSI - CTI Schema Files for 2023.10 XS-TAS

This file incudes the schema for Xtended Services Interface Computer Telephony Integration Release 2023.10.

Partner Configuration Guides

Table 5. Cisco Device Configuration Guides

Document Title

Cisco BroadWorks Partner Configuration Guide Cisco 300/500 Series

Cisco BroadWorks Partner Configuration Guide Cisco ATA 19x

Cisco BroadWorks Partner Configuration Guide Cisco CP-8831-3PCC

Cisco BroadWorks Partner Configuration Guide Cisco CUBE

Cisco BroadWorks Partner Configuration Guide Cisco DPC/DPX NCS

Cisco BroadWorks Partner Configuration Guide Cisco E20 IP Video Phone

Cisco BroadWorks Partner Configuration Guide Cisco IOS Gateway

Cisco BroadWorks Partner Configuration Guide Cisco IOS Trunk

Cisco BroadWorks Partner Configuration Guide Cisco ISR 1K

Cisco BroadWorks Partner Configuration Guide Cisco ISR 4K CUBE

Cisco BroadWorks Partner Configuration Guide Cisco ISR 4K

Cisco BroadWorks Partner Configuration Guide Cisco ISR-G2

Cisco BroadWorks Partner Configuration Guide Cisco Linksys Voice Adapters and Routers – Old Models

Cisco BroadWorks Partner Configuration Guide Cisco Linksys Voice Adapters and Routers

Cisco BroadWorks Partner Configuration Guide Cisco Multi-Platform Phones

Cisco BroadWorks Partner Configuration Guide Cisco Nano Cube

Cisco BroadWorks Partner Configuration Guide Cisco RoomOS Devices

Cisco BroadWorks Partner Configuration Guide Cisco SPA112-SPA122-SPA232D

Cisco BroadWorks Partner Configuration Guide Cisco SPA9000

Cisco BroadWorks Partner Configuration Guide Cisco SPA-9XX

Cisco BroadWorks Partner Configuration Guide Cisco SRP52x Series - ALG

Cisco BroadWorks Partner Configuration Guide Cisco SRP52x Series - FXS

Cisco BroadWorks Partner Configuration Guide Cisco Starent SCM

Cisco BroadWorks Partner Configuration Guide Cisco TANDBERG Codian

Cisco BroadWorks Partner Configuration Guide Cisco TANDBERG MXP

Cisco BroadWorks Partner Configuration Guide Cisco TANDBERG Video Communication Server (VCS) Expressway

Cisco BroadWorks Partner Configuration Guide Cisco Unified Communication Manager with Cisco Unified Border Element

Cisco BroadWorks Partner Configuration Guide Cisco Unified Communications 500 Series

Cisco BroadWorks Partner Configuration Guide Cisco Unified Communications Manager Express

Cisco BroadWorks Partner Configuration Guide Cisco Unified Communications Manager

Cisco BroadWorks Partner Configuration Guide Cisco Unified IP Phone Series Older Models

Cisco BroadWorks Partner Configuration Guide Cisco Unified IP Phone Series

Cisco BroadWorks Partner Configuration Guide Cisco WIP310

Table 6. CPE Kits

CPE Kit Title

Cisco-ATA-19x-11_2_3-ver001

Cisco-RoomOS-Devices-10_12-ver002

Cisco-DBS110-DBS210-0511-ver001

Cisco-DBS110-DBS210-0501-ver002

Cisco-DBS110-DBS210-0501-ver001

Cisco-Multi-Platform-Phones-1137-ver001

Cisco-Multi-Platform-Phones-1136-ver001

Cisco-Multi-Platform-Phones-1135-ver001

Cisco-RoomOS-Devices-10_12-ver001

Table 7. Third Party Equipment Interoperability

Document Title

Cisco BroadWorks Partner Equipment Interoperability Summary