New and Changed Information

New and Changed Information

The following table provides an overview of the significant changes to the features in this guide up to this current release. The table does not provide an exhaustive list of all changes made to the guide or of the new features up to this release.

Table 1. New Features and Changed Behavior in Emergency Responder

Feature or Change

Description

See

Date

Release 14SU3a

This guide was re-published for Release 14SU3a.

Aug 30, 2023

Release 14SU2

This guide was re-published for Release 14SU2.

June 16, 2022

Integration of National E911 Service Provider through HTTP Authentication based Proxy

Integration of National E911 Service Provider through HTTP Authentication based Proxy

National E911 Service Provider VUI Settings

June 16, 2022

National E911 Service Provider

Any specific reference to National E911 Service Provider should be understood to mean either National E911 Service Provider, depending on your chosen provider from Release 14SU2 onwards.

Configure Emergency Responder and National E911 Service Provider

June 16, 2022

Support for Remote Users Updating their Emergency Location Over The Top (OTT)

Remote or Off-premises users which are using Cisco Jabber or Webex App client for calling can update their emergency location Over The Top (OTT) to a National E911 Service Provider.

June 16, 2022

Touchless Installation

Touchless installation makes the installation process seamless and promotes simplified installation of Emergency Responder.

Touchless Installation

June 16, 2022

Switch Support

Cisco Catalyst C9300CX Series and Cisco Meraki Switches MS125 and MS390

Supported Voice Ready Lan Switches

June 16, 2022

Release 14SU1

This guide was re-published for Release 14SU1.

October 27, 2021

RedSky or Intrado E911 Service Integration with Emergency Responder

RedSky Integration is supported when Emergency Responder system is enabled in FIPS mode.

Configure Emergency Responder and National E911 Service Provider

October 27, 2021

Secure Phone Alert for Onsite Security Users

Emergency Responder supports enabling Secure Real-Time Transport Protocol (SRTP) on audio alert to Onsite Security User when an Emergency Call is placed

Cisco Unified Communications Manager Clusters

October 27, 2021

Permanent License Reservation

Emergency Responder provides support for Permanent License Reservation that allows administrator to reserve an entitled Permanent License Tag from the Smart Account and Virtual Account against a Product instance

Permanent License Reservation

October 27, 2021

Release 14

Initial publication of the guide.

March 31, 2021

Compliance to New Federal Regulations

E911 support is provided for remote teleworker and off-premises users registered over Virtual Private Network (VPN) or Mobile and Remote Access

Configure Emergency Responder and National E911 Service Provider

March 31, 2021

Support for configuration APIs

APIs are introduced for Emergency Response Location (ERL) Management, User Management, and associated Cisco Unified Communications Manager settings

Cisco Emergency Responder API Documentation

March 31, 2021

Support for Switch Refresh Utility

Cisco Emergency Responder now provides Switch Refresh Utility to simplify Voice LAN Switch replacement

Configure Switch Refresh Utility

March 31, 2021

Version Independent Licensing

Supports Version Independent User Licenses

Version Independent Licensing

March 31, 2021

Smart Licensing Registration through Authentication based Proxy

Provides extra authentication measures to register to Cisco Smart Software Manager using authentication based proxy server

National E911 Service Provider VUI Settings

March 31, 2021

Swtich Support

Added switch support for Catalyst 9300L, Cisco Catalyst 1000 Series, Cisco Industrial Ethernet 2000, 3000, 4000, and 5000 Series Switches, and Cisco Meraki Switches MS120, MS125, and MS355

Supported Voice Ready Lan Switches

March 31, 2021