Behavior During Times of Network Congestion
Cisco Small Business Product Documentation
This document describes the updates and fixes in Cisco Small Business SPA30X, SPA50X, and SPA51X IP Phone Firmware Release 7.6(2)SR6.
As with any firmware release, read these release notes before you upgrade the firmware. We also recommend that you back up the configuration before you perform any firmware upgrade.
When you upgrade a Cisco SPA50X or Cisco SPA30X IP Phone that is running a release prior to 7.5.2b, you must first upgrade to 7.5.2b before you upgrade to a later release. See the following table for more information.
Firmware Release 7.6(2)SR6 includes all customer-found defects that have been fixed after Firmware Release 7.6(2)SR5. For SPA5x5, the openssl library upgrades to openssl-0.9.8zh.
This section describes the resolved and open caveats, and provides information on accessing the Cisco Software Bug Toolkit.
Known problems (bugs) are graded according to severity level. These release notes contain descriptions of the following:
You can search for problems by using the Cisco Bug Search.
To access Cisco Bug Search, you need the following items:
Step 1 To access the Cisco Bug Search, go to:
https://tools.cisco.com/bugsearch
Step 2 Log in with your Cisco.com user ID and password.
Step 3 To look for information about a specific problem, enter the bug ID number in the Search for field, then press Enter.
There are currently no open defects for the Cisco Small Business SPA30X, SPA50X, and SPA51X for Firmware Release 7.6(2)SR6.
For more information about an individual defect, search for the caveat in the Bug Search Toolkit. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, the table reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in Access Cisco Bug Search.
The following table lists severity 1, 2, and 3 defects that are resolved for the Cisco Small Business SPA30X, SPA50X, and SPA51X for Firmware Release 7.6(2)SR6.
For more information about an individual defect, search for the caveat in the Bug Search Toolkit. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, the table reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in Access Cisco Bug Search.
Anything that degrades network performance can affect voice and video quality, and in some cases, can cause a call to drop. Sources of network degradation can include, but are not limited to, the following activities:
To reduce or eliminate any adverse effects to the devices, schedule administrative network tasks during a time when the devices are not being used or exclude the devices from testing.
For more information on Cisco Small Business, see https://www.cisco.com/smb.
For more information on Cisco Small Business SPA500 Series IP Phones, see https://www.cisco.com/c/en/us/products/collaboration-endpoints/small-business-spa500-series-ip-phones/index.html.
For more information on Regulatory Compliance and Safety Information for the Cisco SPA300 Series and Cisco SPA500 Series IP Phones, see
https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/csbpipp/ip_phones/regulatory_compliance/guide/rcsi_SPA300_SPA500.pdf.
For more information on Cisco Small Business Support Community, see https://supportforums.cisco.com/community/5541/small-business-support-community.
For more information on Cisco Small Business Support, see https://supportforums.cisco.com/community/3226/small-business-support-service.
For downloading the software, see https://software.cisco.com/download/navigator.html.