Headset Management Overview
Headset Management enhances your Cisco headset deployment, letting administrators manage headset serviceability from Cisco Unified Communications Manager. From Cisco Unified CM Administration, administrators can:
Remotely configure headset settings such as wireless power range, audio bandwidth, and Bluetooth on/off.
Define and control the headset firmware.
Get a detailed inventory of all the headsets in your deployment.
Diagnose and troubleshoot headsets with Remote PRT, headset metrics in Call Management Records (CMR), and alarms.