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The Cisco Unified IP Phone includes many configurable network and device settings that you may need to modify before the phone is functional for your users. You can access these settings, and change many of them, through menus on the phone.
The Cisco Unified IP Phone includes the following configuration menus:
Network Configuration menu: Provides options for viewing and modifying various network settings.
Device Configuration menu: Provides access to submenus from which you can view various settings that are not network related.
Security Configuration menu: Provides options for displaying and modifying security settings.
Before you can change option settings on the Network Configuration menu, you must unlock options for edit. See Unlock and Lock Options for instructions.
For information about the keys you can use to edit or change option settings, see Value Input Guidelines.
To control whether a phone user has access to phone settings, use the Settings Access field in the Cisco Unified Communications Manager Administration Phone Configuration window.
To display a configuration menu, perform the following steps.
 Note |
To control whether a phone has access to the Settings menu or to options on this menu, use the Settings Access field in the Cisco Unified Communications Manager Administration Phone Configuration window. The Settings Access field accepts these values:
|
If you cannot access an option on the Settings menu, check the Settings Access field.
| Step 1 |
Press the Settings button to access the Settings menu. |
| Step 2 |
Perform one of these actions to display the desired menu:
|
| Step 3 |
To display a submenu, repeat Step 2. |
| Step 4 |
To exit a menu, press Exit. |
Configuration options that can be changed from a phone are locked by default to prevent users from making changes that could affect the operation of a phone. You must unlock these options before you can change them.
When options are inaccessible for modification, a locked
padlock icon
appears on the configuration
menus. When options are unlocked and accessible for modification, an unlocked
padlock
icon appears on these menus.
To unlock or lock options, press **#. This action either locks or unlocks the options, depending on the previous state.
Note |
If a Settings Menu password has been provisioned, SIP phones present an "Enter password" prompt after you enter **#. |
Make sure to lock options after you have made your changes.
 Caution |
Do not press **# to unlock options and then immediately press **# again to lock options. The phone will interpret this sequence as **#**, which will reset the phone. To lock options after you unlock them, wait at least 10 seconds before you press **# again. |
When you edit the value of an option setting, follow these guidelines:
Use the keys on the keypad to enter numbers and letters.
To enter letters by using the keypad, use a corresponding number key. Press the key one or more times to display a particular letter. For example, press the 2 key once for "a," twice quickly for "b," and three times quickly for "c." After you pause, the cursor automatically advances to allow you to enter the next letter.
To enter a period (for example, in an IP address under IPv4 Configuration), press the . (period) softkey or press * on the keypad.
To enter a colon (for example, in an IP address under IPv6 Configuration), press the : (colon) softkey or press * on the keypad.
Press the << softkey if you make a mistake. This softkey deletes the character to the left of the cursor.
Press the Cancel softkey before you press the Save softkey to discard any changes that you have made.
Note |
The Cisco Unified IP Phone provides several methods you can use to reset or restore option settings, if necessary. For more information, see Cisco Unified IP Phone Reset or Restore. |
The settings that you can change on a phone fall into several categories, as shown in the following table. For a detailed explanation of each setting and instructions for changing them, see Network Configuration Menu.
Note |
Several options on various configuration menus are for display only, or you can configure these options from Cisco Unified Communications Manager. This chapter also describes these options. |
|
Category |
Description |
Network Configuration menu option |
|---|---|---|
| General Network Settings | ||
|
VLAN settings |
Admin. VLAN ID allows you to change the administrative VLAN used by the phone. PC VLAN allows the phone to interoperate with third-party switches that do not support a voice VLAN. |
Admin. VLAN ID PC VLAN |
|
Port settings |
Allow you to set the speed and duplex of the network and access ports. |
SW Port Configuration |
|
PC Port Configuration |
||
| IPv4 Network Settings | ||
|
DHCP settings |
Dynamic Host Configuration Protocol (DHCP) automatically assigns IP address to devices when you connect them to the network. Cisco Unified IP Phones enable DHCP by default. |
DHCP |
|
DHCP Address Released |
||
|
IP settings |
If you do not use DHCP in your network, you can make IP settings manually. |
Domain Name |
|
IP Address |
||
|
Subnet Mask |
||
|
Default Router 1-5 |
||
|
DNS Server 1-5 |
||
|
TFTP settings for TFTP IPv4 servers |
If you do not use DHCP to direct the phone to a TFTP server, you must manually assign a TFTP server. You can also assign an alternative TFTP server to use instead of the one assigned by DHCP. |
TFTP Server 1 |
|
Alternate TFTP |
||
|
TFTP Server 2 |
||
| IPv6 Network Settings | ||
|
DHCP settings |
Dynamic Host Configuration Protocol (DHCP) automatically assigns IP address to phone when you connect them to the network. Cisco Unified IP Phones enable DHCP by default. |
DHCPv6 |
|
DHCPv6 Address Released |
||
|
IP settings |
If you do not use DHCP in your network, you can make IP settings manually. |
Domain Name |
|
IPv6 Address |
||
|
IPv6 Prefix Length |
||
|
IPv6 DNS Server 1-2 |
||
|
TFTP settings for TFTP IPv6 servers (SCCP phones only) |
If you do not use DHCP to direct the phone to a TFTP server, you must manually assign a TFTP server. You can also assign an alternative TFTP server to use instead of the one that DHCP assigns. |
IPv6 TFTP Server 1 |
|
IPv6 Alternate TFTP |
||
|
IPv6 TFTP Server 2 |
||
The Network Configuration menu provides options for viewing and modifying various network settings. The following tables describe these options and, where applicable, explains how to change them.
For information about how to access the Network Configuration menu, see Display Settings Menu.
Note |
The phone also has a Network Configuration menu that you access directly from the Settings menu. For information about the options on that menu, see Network Configuration Menu. |
Before you can change an option on this menu, you must unlock options as described in Unlock and Lock Options. The Edit, Yes, or No softkeys for modifying network configuration options appear only if options are unlocked.
For information about the keys you can use to edit options, see Value Input Guidelines.
|
Option |
Description |
To Change |
||
|---|---|---|---|---|
|
IPv4 Configuration |
Internet Protocol v4 address menu. In the IPv4 Configuration menu, you can do the following:
For more information on the IPv4 address fields, refer to the specific field within this table. |
|||
|
IPv6 Configuration |
Internet Protocol v6 address menu. In the IPv6 Configuration menu, you can do the following:
For more information on the IPv6 address fields, see DHCPv6 and Autoconfiguration. For more information on SLAAC, see Deploying IPv6 in Unified Communications Networks with Cisco Unified Communications Manager at the following location: http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/srnd/ipv6/ipv6srnd.html |
|||
|
MAC Address |
Unique Media Access Control (MAC) address of the phone. |
Display only. Cannot configure. |
||
|
Host Name |
Unique host name that the DHCP server assigned to the phone. |
Display only. Cannot configure. |
||
|
Domain Name |
Name of the Domain Name System (DNS) domain in which the phone resides.
|
|||
|
Operational VLAN ID |
Auxiliary Virtual Local Area Network (VLAN) configured on a Cisco Catalyst switch in which the phone is a member. If the phone has not received an auxiliary VLAN, this option indicates the Administrative VLAN. If neither the auxiliary VLAN nor the Administrative VLAN are configured, this option is blank. |
The phone obtains its Operational VLAN ID from Cisco Discovery Protocol (CDP) from the switch to which the phone is attached. To assign a VLAN ID manually, use the Admin VLAN ID option. |
||
|
Admin. VLAN ID |
Auxiliary VLAN in which the phone is a member. Used only if the phone does not receive an auxiliary VLAN from the switch; otherwise it is ignored. |
|||
|
SW Port Configuration |
Speed and duplex of the network port. Valid values:
If the phone is connected to a switch, configure the port on the switch to the same speed/duplex as the phone, or configure both to autonegotiate. If you change the setting of this option, you must change the PC Port Configuration option to the same setting. |
|||
|
PC Port Configuration |
Speed and duplex of the access port. Valid values:
If the phone is connected to a switch, configure the port on the switch to the same speed/duplex as the phone, or configure both to auto-negotiate. If you change the setting of this option, you must change the SW Port Configuration option to the same setting. |
|||
|
PC VLAN |
Allows the phone to interoperate with third-party switches that do not support a voice VLAN. The Admin VLAN ID option must be set before you can change this option. |
|||
|
VPN |
Shows the VPN (virtual private network) Client state:
(Supported only for the Cisco Unified IP Phone 7945G, 7965G, and 7975G.) |
Display only. Cannot configure. |
The following table describes the IPv4 Configuration menu options.
|
Option |
Description |
To change |
||
|---|---|---|---|---|
|
DHCP |
Indicates whether the phone has DHCP enabled or disabled. When DHCP is enabled, the DHCP server assigns the phone an IPv4 address. When DHCP is disabled, the administrator must manually assign an IPv4 address to the phone. |
|||
|
IP Address |
Internet Protocol version 4 (IPv4) address of the phone. If you assign an IPv4 address with this option, you must also assign a subnet mask and default router. See Subnet Mask and Default Router 1 options in this table. |
|||
|
Subnet Mask |
Subnet mask used by the phone. |
|||
|
Default Router 1 Default Router 2 Default Router 3 Default Router 4 Default Router 5 |
Default router used by the phone (Default Router 1) and optional backup routers (Default Router 2–5). |
|||
|
DNS Server 1 DNS Server 2 DNS Server 3 DNS Server 4 DNS Server 5 |
Primary Domain Name System (DNS) server (DNS Server 1) and optional backup DNS servers (DNS Server 2–5) that the phone uses. |
|||
|
DHCP Address Released |
Releases the IPv4 IP address that DHCP assigns. |
|||
|
DHCP Server |
IP address of the Dynamic Host Configuration Protocol (DHCP) server from which the phone obtains its IPv4 address. |
Display only. Cannot configure. |
||
|
Alternate TFTP |
Indicates whether the phone uses an alternative TFTP server. |
|||
|
TFTP Server 1 |
Primary Trivial File Transfer Protocol (TFTP) server that the phone uses. If you are not using DHCP in your network and you want to change this server, you must use the TFTP Server 1 option. If you set the Alternate TFTP option to Yes, you must enter a nonzero value for the TFTP Server 1 option. If neither the primary TFTP server nor the backup TFTP server is listed in the CTL or ITL file on the phone, you must unlock the file before you can save changes to the TFTP Server 1 option. In this case, the phone deletes the file when you save changes to the TFTP Server 1 option. A new CTL or ITL file will be downloaded from the new TFTP Server 1 address. When the phone looks for its TFTP server, it gives precedence to manually assigned TFTP servers, regardless of the protocol. If your configuration includes both IPv6 and IPv4 TFTP servers, the phone prioritizes the order that it looks for its TFTP server by giving priority to manually assigned IPv6 TFTP servers and IPv4 TFTP servers. The phone looks for its TFTP server in the following order:
|
|||
|
TFTP Server 2 |
Optional backup TFTP server that the phone uses if the primary TFTP server is unavailable. If neither the primary TFTP server nor the backup TFTP server is listed in the CTL or ITL file on the phone, you must unlock either of the files before you can save changes to the TFTP Server 2 option. In this case, the phone deletes either of the files when you save changes to the TFTP Server 2 option. A new CTL or ITL file will be downloaded from the new TFTP Server 2 address. When the phone looks for its TFTP server, it gives precedence to manually assigned TFTP servers, regardless of the protocol. If your configuration includes both IPv6 and IPv4 TFTP servers, the phone prioritizes the order that it looks for its TFTP server by giving priority to manually assigned IPv6 TFTP servers and IPv4 TFTP servers. The phone looks for its TFTP server in the following order:
|
|||
|
BOOTP Server |
Indicates whether the phone obtains its configuration from a Bootstrap Protocol (BootP) server instead of from a DHCP server. |
Display only. Cannot configure. |
The following table describes the IPv6 Configuration menu options.
|
Option |
Description |
To change |
||
|---|---|---|---|---|
|
DHCPv6 |
Indicates whether the phone has DHCP enabled or disabled. When DHCPv6 is enabled, the DHCPv6 server assigns the phone an IPv6 address. When DHCP v6 is disabled, the administrator must manually assign an IPv6 address to the phone. The DHCPv6 setting along with the Auto IP Configuration setting determine how the IP phone obtains its network settings. For more information on how these two settings affect the network settings on the phone, see DHCPv6 and Autoconfiguration. |
|||
|
IPv6 Address |
Internet Protocol version 6 (IPv6) address of the phone. The IPv6 address is a 128 bit address. If you assign an IP address with this option, you must also assign the IPv6 prefix length and default router. See IPv6 Prefix Length in this table. |
|||
|
IPv6 Prefix Length |
Subnet prefix length that is used by the phone. The subnet prefix length is a decimal value from 1 to 128, that specifies the portion of the IPv6 address that comprises the subnet. |
|||
|
IPv6 Default Router 1 |
Default router used by the phone (Default Router 1).
|
|||
|
IPv6 DNS Server 1 IPv6 DNS Server 2 |
Primary Domain Name System (DNS) server (DNS Server 1) and optional backup DNS servers (DNS Server 2) used by the phone. If your configuration includes both DNSv6 and DNSv4 servers, the phone will look for its DNS server in the following order:
|
|||
|
DHCPv6 Address Released |
Releases the IPv6 address that the phone has acquired from the DHCPv6 server or by stateless address auto configuration.
|
|||
|
IPv6 Alternate TFTP |
Indicates whether the phone is using the IPv6 Alternate TFTP server. |
|||
|
IPv6 TFTP Server 1 (SCCP phones only) |
Primary IPv6 Trivial File Transfer Protocol (TFTP) server used by the phone. If you are not using DHCPv6 in your network and you want to change this server, you must use the IPv6 TFTP Server 1 option. If you set the IPv6 Alternate TFTP option to Yes or you disable DHCPv6, you must enter a non-zero value for the IPv6 TFTP Server 1 option. If you make changes to the Alternate TFTP or IPv6 TFTP servers, you must first unlock the CTL or ITL file on the phone. When the phone looks for its TFTP server, it gives precedence to manually assigned TFTP servers, regardless of the protocol. If your configuration includes both IPv6 and IPv4 TFTP servers, the phone prioritizes the order that it looks for its TFTP server by giving priority to manually assigned IPv6 TFTP servers and IPv4 TFTP servers. The phone looks for its TFTP server in the following order:
For information about the CTL or ITL file, see the Cisco Unified Communications Manager Security Guide. For information about unlocking CTL files, see Unlock CTL and ITL Files. |
|||
|
IPv6 TFTP Server 2 (SCCP phones only) |
Optional backup IPv6 TFTP server that the phone uses if the primary IPv6 TFTP server is unavailable. If you make changes to the Alternate TFTP or IPv6 TFTP servers, you must first unlock the CTL or ITL file on the phone. When the phone looks for its TFTP server, it gives precedence to manually assigned TFTP servers, regardless of the protocol. If your configuration includes both IPv6 and IPv4 TFTP servers, the phone prioritizes the order that it looks for its TFTP server by giving priority to manually assigned IPv6 TFTP servers and IPv4 TFTP servers. The phone looks for the TFTP server in the following order:
For information about the CTL or ITL file, see the Cisco Unified Communications Manager Security Guide. For information about unlocking CTL or ITL files, see to Unlock CTL and ITL Files. |
| Step 1 |
Unlock network configuration options. |
| Step 2 |
Scroll to IPv4 Configuration and press the Select softkey. |
| Step 1 |
Unlock network configuration options. |
| Step 2 |
Scroll to IPv6 Configuration and press the Select softkey. |
| Step 1 |
Unlock network configuration options. |
| Step 2 |
To disable DHCP, perform one of the following actions:
|
| Step 3 |
Scroll to the Domain Name option. |
| Step 4 |
Press Edit. |
| Step 5 |
Enter a new domain name. |
| Step 6 |
Press Validate. |
| Step 7 |
Press Save. |
| Step 1 |
Unlock network configuration options. |
| Step 2 |
Scroll to the Admin. VLAN ID option. |
| Step 3 |
Press Edit. |
| Step 4 |
Enter a new Admin VLAN setting. |
| Step 5 |
Press Validate. |
| Step 6 |
Press Save. |
| Step 1 |
Unlock network configuration options. |
| Step 2 |
Scroll to the SW Port Configuration option and then press Edit. |
| Step 3 |
Scroll to the setting that you want and then press Select. |
| Step 4 |
Press Save. |
To configure the setting on multiple phones simultaneously, enable Remote Port Configuration in Enterprise Phone Configuration (System > Enterprise Phone Configuration).
Note |
If the ports are configured for Remote Port Configuration in Cisco Unified Communications Manager, the data cannot be changed on the phone. |
| Step 1 |
Unlock network configuration options. |
| Step 2 |
Scroll to the PC Port Configuration option and then press Edit. |
| Step 3 |
Scroll to the setting that you want and then press Select. |
| Step 4 |
Press Save. |
| Step 1 |
Unlock network configuration options. |
| Step 2 |
Make sure the Admin VLAN ID option is set. |
| Step 3 |
Scroll to the PC VLAN option. |
| Step 4 |
Press Edit. |
| Step 5 |
Enter a new PC VLAN setting. |
| Step 6 |
Press Validate. |
| Step 7 |
Press Save |
| Step 1 |
Unlock network configuration options. |
| Step 2 |
Scroll to the DHCP option and press No to disable DHCP, or press Yes to enable DHCP. |
| Step 3 |
Press Save. |
| Step 1 |
Unlock network configuration options. |
| Step 2 |
Set the DHCP option to No. |
| Step 3 |
Scroll to the IP Address option, press Edit and enter a new IP Address. |
| Step 4 |
Press Validate and Save. |
| Step 1 |
Unlock network configuration options. |
| Step 2 |
Set the DHCP option to No. |
| Step 3 |
Scroll to the Subnet Mask option, press Edit, and then enter a new subnet mask. |
| Step 4 |
Press Validate and then press Save. |
| Step 1 |
Unlock network configuration options. |
| Step 2 |
Set the DHCP option to No. |
| Step 3 |
Scroll to the appropriate Default Router option, press Edit, and then enter a new router IP address. |
| Step 4 |
Press Validate. |
| Step 5 |
Repeat Steps 3 and 4 as needed to assign backup routers. |
| Step 6 |
Press Save. |
| Step 1 |
Unlock network configuration options. |
| Step 2 |
Set the DHCP option to No. |
| Step 3 |
Scroll to the appropriate DNS Server option, press Edit, and then enter a new DNS server IP address. |
| Step 4 |
Press Validate. |
| Step 5 |
Repeat Steps 3 and 4 as needed to assign backup DNS servers. |
| Step 6 |
Press Save. |
| Step 1 |
Unlock network configuration options. |
| Step 2 |
Scroll to the DHCP Address Released option and press Yes to release the IP address assigned by DHCP, or press No if you do not want to release this IP address. |
| Step 3 |
Press Save. |
| Step 1 |
Unlock network configuration options. |
| Step 2 |
Scroll to the Alternate TFTP option and press Yes if the phone should use an alternative TFTP server. |
| Step 3 |
Press Save. |
| Step 1 |
Unlock the CTL or ITL file if necessary (for example, if you are changing the administrative domain of the phone). If both the CTL and ITL files exist, unlock either of the files. |
| Step 2 |
If DHCP is enabled, set the Alternate TFTP option to Yes. |
| Step 3 |
Scroll to the TFTP Server 1 option, press Edit, and then enter a new TFTP server IP address. |
| Step 4 |
Press Validate, and then press Save. |
Note |
If you forgot to unlock the CTL or ITL file, you can change the TFTP Server 2 address in either file, then erase them by pressing Erase from the Security Configuration menu. A new CTL or ITL file downloads from the new TFTP Server 2 address. |
| Step 1 |
Unlock the CTL or ITL file if necessary (for example, if you are changing the administrative domain of the phone). If both the CTL and ITL files exist, unlock either of the files. |
| Step 2 |
Unlock network configuration options. |
| Step 3 |
Enter an IP address for the TFTP Server 1 option. |
| Step 4 |
Scroll to the TFTP Server 2 option, press Edit, and then enter a new backup TFTP server IP address. |
| Step 5 |
Press Validate, and then press Save. |
| Step 1 |
Unlock network configuration options. |
| Step 2 |
Scroll to the DHCPv6 option and press No to disable DHCP, or press Yes to enable DHCP. |
| Step 3 |
Press Save. |
| Step 1 |
Unlock network configuration options. |
| Step 2 |
Set the DHCPv6 option to No. |
| Step 3 |
Scroll to the IP Address option, press Edit, and then enter a new IP Address. |
| Step 4 |
Press Validate and then press Save. |
| Step 1 |
Unlock network configuration options. |
| Step 2 |
Set the DHCPv6 option to No. |
| Step 3 |
Scroll to the IPv6 Prefix Length option, press Edit, and then enter a new subnet mask. |
| Step 4 |
Press Validate and then press Save. |
| Step 1 |
Unlock network configuration options. |
| Step 2 |
Set the DHCPv6 option to No. |
| Step 3 |
Scroll to the appropriate Default Router option, press the Edit softkey, and then enter a new router IP address. |
| Step 4 |
Press the Validate softkey. |
| Step 5 |
Repeat Steps 3 and 4 as needed to assign the backup router. |
| Step 6 |
Press the Save softkey. |
| Step 1 |
Unlock network configuration options. |
| Step 2 |
Set the DHCPv6 option to No. |
| Step 3 |
Scroll to the appropriate DNS Server option, press Edit, and then enter a new DNS server IP address. |
| Step 4 |
Press Validate. |
| Step 5 |
Repeat Steps 3 and 4 as needed to assign the backup DNS server. |
| Step 6 |
Press Save. |
| Step 1 |
Unlock network configuration options. |
| Step 2 |
Scroll to the DHCPv6 Address Released option and press Yes to release the IP address assigned by DHCP, or press No if you do not want to release this IP address. |
| Step 3 |
Press Save. |
| Step 1 |
Unlock network configuration options. |
| Step 2 |
Scroll to the IPv6 Alternate TFTP option and press Yes if the phone should use an alternative TFTP server. |
| Step 3 |
Press Save. |
| Step 1 |
Unlock the CTL or ITL file if necessary. If both the CTL and ITL files exist, unlock either of the files. |
| Step 2 |
If DHCPv6 is enabled, set the Alternate TFTP option to Yes. |
| Step 3 |
Scroll to the IPv6 TFTP Server 1 option, press Edit, and then enter a new TFTP server IP address. |
| Step 4 |
Press Validate, and then press Save. |
| Step 1 |
Unlock the CTL or ITL file if necessary. If both the CTL and ITL files exist, unlock either of the files. |
| Step 2 |
Unlock network configuration options. |
| Step 3 |
Enter an IP address for the IPv6 TFTP Server 1 option. |
| Step 4 |
Scroll to the IPv6 TFTP Server 2 option, press Edit, and then enter a new backup TFTP server IP address. |
| Step 5 |
Press Validate, and then press Save. |
You can configure the IP address and other network settings (such as the TFTP server, DNS server, domain, name) on an IP phone manually or by using a router or a DHCP server to automatically assign the IP address and other network information. For more information on how the Allow Auto Configuration for Phones and DHCPv6 settings determine where the IP phone acquires the IPv6 address and other network settings, see the following table.
|
DHCPv6 |
Auto IP configuration |
How the phone acquires its IP address and network settings |
||
|---|---|---|---|---|
|
Disabled |
Disabled |
You must manually configure an IP address and the other network settings.
|
||
|
Disabled |
Enabled |
You must manually configure an IP address and the other network settings.
|
||
|
Enabled |
Disabled |
The DHCP server assigns the IP address and the other network settings to the phone. |
||
|
Enabled |
Enabled |
When the M-bit is set on the router, the O-bit is ignored. The phone can set the IPv6 address based on an IPv6 address that it received from a DHCPv6 server or the phone can acquire the IPv6 address through stateless address autoconfiguration. When the M-bit is not set, you should set the O-bit on the router. The phone will then acquire the IPv6 address through stateless address autoconfiguration. The phone will not request an IPv6 address from the DHCPv6 server, but it will request other network configuration information. |
The Device Configuration menu provides access to nine submenus from which you can view a variety of settings that are specified in the configuration file for a phone. The phone downloads the configuration file from the TFTP server. These submenus are:
For instructions about how to access the Device Configuration menu and its submenus, see Display Settings Menu.
The Unified CM Configuration menu contains the options Unified CM1, Unified CM2, Unified CM3, Unified CM4, and Unified CM5. These options show the Cisco Unified Communications Manager servers that are available to process from the phone, in prioritized order. To change these options, use Cisco Unified Communications Manager Administration, Cisco Unified CM Group Configuration.
For an available Cisco Unified Communications Manager server, an option on the Unified CM Configuration menu will show the Cisco Unified Communications Manager server IP address or name and one of the states shown in the following table.
|
State |
Description |
|---|---|
|
Active |
Cisco Unified Communications Manager server from which the phone is currently receiving call-processing services |
|
Standby |
Cisco Unified Communications Manager server to which the phone switches if the current server becomes unavailable |
|
Blank |
No current connection to this Cisco Unified Communications Manager server |
An option may also display one of more of the designations or icons shown in the following table.
|
Designation |
Description |
|---|---|
|
SRST |
Indicates a Survivable Remote Site Telephony router that can provide Cisco Unified Communications Manager functionality with a limited feature set. This router assumes control of call processing if all other Cisco Unified Communications Manager servers become unreachable. The SRST Cisco Unified Communications Manager always appears last in the list of servers, even if it is active. For more information, see the "Survivable Remote Site Telephony Configuration" chapter in the Cisco Unified Communications Manager Administration Guide. |
|
TFTP |
Indicates that the phone was unable to register with a Cisco Unified Communications Manager listed in its configuration file, and it registered with the TFTP server instead. |
|
(Authentication icon) |
Appears as a shield and indicates that the call is from a trusted device, and that the connection to Cisco Unified Communications Manager is authenticated. For more information about authentication, see the Cisco Unified Communications Manager Security Guide. |
|
(Encryption icon) |
Appears as a padlock and indicates that the call is from a trusted device, and that the connection to Cisco Unified Communications Manager is authenticated and encrypted. For more information about authentication and encryption, see the Cisco Unified Communications Manager Security Guide. The Encryption icon is also displayed when a Cisco Unified IP Phone is configured as protected. For more information about protected calls, see the Cisco Unified Communications Manager Security Guide. Protected calls are not authenticated. |
The SIP Configuration menu is available on SIP phones. This menu contains these submenus:
The SIP General Configuration menu displays information about the configurable SIP parameters on a SIP phone. The following table describes the options in this menu.
|
Option |
Description |
To Change |
|---|---|---|
|
Preferred CODEC |
Displays the CODEC to use when a call is initiated. This value will always be set to none. |
Display only. Cannot configure. |
|
Out of Band DTMF |
Displays the configuration of the out-of-band signaling (for tone detection on the IP side of a gateway). The Cisco Unified IP Phone (SIP) uses the AVT tone method to support out of band signaling. This value will always be set to avt. |
Display only. Cannot configure. |
|
Register with Proxy |
This value will always be set to Yes. |
Display only. Cannot configure. |
|
Register Expires |
Displays the amount of time, in seconds, after which a registration request expires. |
From Cisco Unified Communications Manager Administration, choose . |
|
Phone Label |
Displays the text that is displayed on the top right status line of the LCD on the phone. This text is for end-user display only and has no effect on caller identification or messaging. This value will always be set to null. |
Display only. Cannot configure. |
|
Enable VAD |
This value is set to No by default. |
From Cisco Unified Communications Manager Administration, choose . |
|
Start Media Port |
Displays the start Real-Time Transport Protocol (RTP) range for media. |
From Cisco Unified Communications Manager Administration, choose . |
|
End Media Port |
Displays the end Real-Time Transport Protocol (RTP) range for media. |
From Cisco Unified Communications Manager Administration, choose . |
|
NAT Enabled |
Displays if Network Address Translation (NAT) is enabled. This value will always be set to false. |
Display only. Cannot configure. |
|
NAT Address |
Displays the WAN IP address of the NAT or firewall server. This value will always be set to null. |
Display only. Cannot configure. |
|
Call Statistics |
This value is set to No by default. |
From Cisco Unified Communications Manager Administration, choose . |
The Line Settings menu displays information that relates to the configurable parameters for each of the lines on a SIP phone. The following table describes the options in this menu.
|
Option |
Description |
To change |
|---|---|---|
|
Name |
Displays the lines and the number used to register each line. |
Use Cisco Unified Communications Manager Administration to modify. |
|
Short Name |
Displays the short name configured for the line. |
Use Cisco Unified Communications Manager Administration to modify. |
|
Longer Authentication Name |
Displays the name used by the phone for authentication if a registration is challenged by the call control server during initialization. The length of the SIP digest authentication name has been increased to 128 characters for Cisco Unified 7900 Series SIP phones. The authentication name is used to verify that the phone is allowed to send SIP messages (REGISTER, INVITE, and SUBSCRIBE) to Cisco Unified Communications Manager. |
Use Cisco Unified Communications Manager Administration to modify. |
|
Display Name |
Displays the identification the phone uses for display for caller identification purposes. |
Use Cisco Unified Communications Manager Administration to modify. |
|
Proxy Address |
The value is left blank because it does not apply to SIP phones that are using Cisco Unified Communications Manager. |
Display only. Cannot configure. |
|
Proxy Port |
The value is left blank because it does not apply to SIP phones that are using Cisco Unified Communications Manager. |
Display only. Cannot configure. |
|
Shared Line |
Displays if the line is part of a shared line (Yes) or not (No). |
Display only. Cannot configure. |
The Call Preferences menu displays settings that relate to the settings for the call preferences on a SIP phone. The following table describes the options in this menu.
|
Option |
Description |
To change |
|---|---|---|
|
Caller ID Blocking |
Indicates whether caller ID blocking is enabled (Yes) or disabled (No) for the phone. |
From Cisco Unified Communications Manager Administration, choose . |
|
Anonymous Call Block |
Indicates whether anonymous call block is enabled (Yes) or disabled (No) for the phone. |
From Cisco Unified Communications Manager Administration, choose . |
|
Call Waiting Preferences |
Displays a sub-menu that indicates whether call waiting is enabled (Yes) or disabled (No) for each line. |
From Cisco Unified Communications Manager Administration, choose . |
|
Call Hold Ringback |
Indicates whether the call hold ringback feature is enabled (Yes) or disabled (No) for the phone. |
From Cisco Unified Communications Manager Administration, choose . |
|
Stutter Msg Waiting |
Indicates whether stutter message waiting is enabled (Yes) or disabled (No) for the phone. |
From Cisco Unified Communications Manager Administration, choose . |
|
Call Logs BLF Enabled |
Indicates whether BLF for call logs is enabled (Yes) or disabled (No) for the phone. |
Use Cisco Unified Communications Manager Administration. |
|
Auto Answer Preferences |
Displays a sub-menu that indicates whether auto answer is enabled (Yes) or disabled (No) for the each line. |
From Cisco Unified Communications Manager Administration, choose . |
|
Speed Dials |
Displays a sub-menu that displays the lines available on the phone. Select a line to see the speed dial label and number assigned to that line. |
From Cisco Unified Communications Manager Administration, choose . |
The HTTP Configuration menu displays the URLs of servers from which the phone obtains a variety of information. This menu also displays information about the idle display on the phone.
Note |
Cisco Unified IP Phones do not support URLs with IPv6 addresses in the URL. This includes hostname which maps to an IPv6 address for directories, services, messages, and information URLs. If you support phone use of URLs, you must configure the phone and the servers that provide URL services with IPv4 addresses. |
The following table describes the HTTP Configuration menu options.
|
Option |
Description |
To change |
|---|---|---|
|
Directories URL |
URL of the server from which the phone obtains directory information. |
From Cisco Unified Communications Manager Administration, choose . |
|
Services URL |
URL of the server from which the phone obtains Cisco Unified IP Phone services. |
From Cisco Unified Communications Manager Administration, choose . |
|
Messages URL |
URL of the server from which the phone obtains message services. |
From Cisco Unified Communications Manager Administration, choose . |
|
Information URL |
URL of the help text that appears on the phone. |
From Cisco Unified Communications Manager Administration, choose . |
|
Authentication URL |
URL that the phone uses to validate requests made to the phone web server. |
From Cisco Unified Communications Manager Administration, choose . |
|
Proxy Server URL |
URL of proxy server, which makes HTTP requests to remote host addresses on behalf of the phone HTTP client and provides responses from the remote host to the phone HTTP client. |
From Cisco Unified Communications Manager Administration, choose . |
|
Idle URL |
URL of an XML service that the phone displays when the phone has not been used for the time specified in the Idle URL Time option and no menu is open. For example, you could use the Idle URL option and the Idle URL Time option to display a stock quote or a calendar on the LCD screen when the phone has not been used for 5 minutes. |
From Cisco Unified Communications Manager Administration, choose . |
|
Idle URL Time |
Number of seconds that the phone has not been used and no menu is open before the XML service specified in the Idle URL option is activated. |
From Cisco Unified Communications Manager Administration, choose . |
The Locale Configuration menu displays information about the user locale and the network locale used by the phone. The following table describes the options on this menu.
|
Option |
Description |
To change |
|---|---|---|
|
User Locale |
User locale associated with the phone user. The user locale identifies a set of detailed information to support users, including language, font, date and time formatting, and alphanumeric keyboard text information. For more information on user locale installation, see the Cisco Unified Communications Operating System Administration Guide. |
From Cisco Unified Communications Manager Administration, choose . |
|
User Locale Version |
Version of the user locale loaded on the phone. |
Display only. Cannot configure. |
|
User Locale Char Set |
Character set that the phone uses for the user locale. |
Display only. Cannot configure. |
|
Network Locale |
Network locale associated with the phone user. The network locale identifies a set of detailed information that supports the phone in a specific location, including definitions of the tones and cadences used by the phone. |
From Cisco Unified Communications Manager Administration, choose . |
|
Network Locale Version |
Version of the network locale loaded on the phone. |
Display only. Cannot configure. |
|
NTP Configuration (SIP phones only) |
Provides access to the NTP Configuration Menu. For more information, see NTP Configuration Menu for SIP Phones. |
Display only. Cannot configure. |
The NTP Configuration menu displays information about the NTP server and mode configuration used by SIP phones. The following table describes the options on this menu.
|
Option |
Description |
To change |
|---|---|---|
|
NTP IP Address 1 |
IP address of the primary NTP server. |
From Cisco Unified Communications Manager Administration, choose . |
|
NTP IP Address 2 |
IP address of the secondary or backup NTP server. |
From Cisco Unified Communications Manager Administration, choose . |
|
NTP Mode 1 |
Primary server mode. Supported modes are Directed Broadcast and Unicast. |
From Cisco Unified Communications Manager Administration, choose . |
|
NTP Mode 2 |
Secondary server mode. Supported modes are Directed Broadcast and Unicast. |
From Cisco Unified Communications Manager Administration, choose . |
The UI Configuration menu displays the status of various user interface features on the phone. The following table describes the options on this menu.
|
Option |
Description |
To change |
|---|---|---|
|
Auto Line Select |
Indicates whether the phone shifts the call focus to incoming calls on all lines. When this option is disabled, the phone only shifts the call focus to incoming calls on the line that is in use. When this option is enabled, the phone shifts the call focus to the line with the most recent incoming call. Default: Disabled |
From Cisco Unified Communications Manager Administration, choose . |
|
BLF for Call Lists |
Indicates whether the Busy Lamp Field (BLF) is enabled for call lists. |
From Cisco Unified Communications Manager Administration, choose . |
|
Reverting Focus Priority |
Indicates whether the phone shifts the call focus on the phone screen to an incoming call or a reverting hold call. Settings include: Lower: Focus priority given to incoming calls. Higher: Focus priority given to reverting calls. Even: Focus priority given to the first call. |
From Cisco Unified Communications Manager Administration, choose . See also: Hold Reversion. |
|
Auto Call Select |
Indicates whether the phone automatically shifts the call focus to an incoming call on the same line when the user is already on a call. When this option is enabled, the phone shifts the call focus to the most recent incoming call. When this option is disabled, all automatic focus changes, including Auto Line Select, are disabled regardless of their setting. Default: Enabled |
From Cisco Unified Communications Manager Administration, choose . |
|
"more" Softkey Timer |
Indicates the number of seconds that additional softkeys display after the user presses more. If this timer expires before the user presses another softkey, the display reverts to the initial softkeys. Range: 5 to 30; 0 represents an infinite timer. Default: 5 |
From Cisco Unified Communications Manager Administration, choose . |
|
Wideband Headset UI Control |
Indicates whether the user can configure the Wideband Headset option in the phone user interface. Values:
Default: Enabled |
From Cisco Unified Communications Manager Administration, choose . |
|
Wideband Handset UI Control |
Indicates whether the user can configure the Wideband Handset option in the phone user interface. Values:
Default: Enabled |
From Cisco Unified Communications Manager Administration, choose . |
|
Personalization |
Indicates whether the phone has been enabled for configuration of custom ring tones and wallpaper images. Default: Enabled |
From Cisco Unified Communications Manager Administration, choose . |
|
Single Button Barge |
Indicates whether the Single Button Barge feature is enabled for the phone. Default: Disabled. |
From Cisco Unified Communications Manager Administration, choose . |
|
Enbloc Dialing (SCCP only) |
Indicates whether the phone will use Enbloc dialing. If "Enabled", the phone uses Enbloc dialing when possible. If "Disabled", the phone does not use Enbloc dialing. You should disable Enbloc dialing if either Forced Authorization Codes (FAC) or Client Matter Codes (CMC) dialing is in use. Default: Enabled |
From Cisco Unified Communications Manager Administration, choose . |
The Media Configuration menu displays whether the headset, speakerphone, and video capability (SCCP phones only) are enabled on the phone. This menu also displays options for recording tones that the phone may play to indicate that a call may be recorded. The following table describes the options on this menu.
|
Option |
Description |
To change |
||
|---|---|---|---|---|
|
Headset Enabled |
Indicates whether the Headset button is enabled on the phone. |
From Cisco Unified Communications Manager Administration, choose . |
||
|
Headset Hookswitch Control Enabled (for Cisco Unified IP Phone 7975G, 7965G, and 7945G) |
Indicates whether the wireless headset hookswitch feature is enabled on the phone. |
From Cisco Unified Communications Manager Administration, choose . |
||
|
Speaker Enabled |
Indicates whether the speakerphone is enabled on the phone. |
From Cisco Unified Communications Manager Administration, choose . |
||
|
Video Capability Enabled (SCCP phones only) |
Indicates whether the phone can participate in video calls when connected to an appropriately equipped computer. |
From Cisco Unified Communications Manager Administration, choose . |
||
|
Recording Tone |
Indicates whether a recording tone (often referred to as a beep tone) is enabled or disabled for the phone. If the recording tone option is enabled, the phone plays the beep tone in both directions of every call, regardless of whether the call actually gets recorded. The beep tone first sounds when a call is answered. You may want to notify your users if you enable this option. Default: Disabled Related Parameters:
Other related parameters—Beep tone frequency in Hz, the length of the beep tone (called duration), and how often the beep tone plays (called interval)—are defined on a per-Network Locale basis in the xml file that defines tones. This xml file is usually named tones.xml or g3-tones.xml. |
From Cisco Unified Communications Manager Administration, choose . |
||
|
Recording Tone Local Volume |
Indicates the loudness setting for the beep tone that is received by the party whose phone has the Recording Tone option enabled. This setting applies for each listening device (handset, speakerphone, headset). Range: 0 percent (no tone) to 100 percent (same level as current volume setting on the phone). Default: 100 See also Recording Tone in this table. |
From Cisco Unified Communications Manager Administration, choose . |
||
|
Recording Tone Remote Volume |
Indicates the loudness setting for the beep tone that the remote party receives. The remote party is the party who is on a call with the party whose phone has the Recording Tone option enabled. Range: 0 percent to 100 percent. (0 percent is –66 dBM and 100 percent is –3 dBM.) Default: 84 percent (–10 dBM) See also Recording Tone in this table. |
From Cisco Unified Communications Manager Administration, choose . |
||
|
Recording Tone Duration |
Indicates the length of time in milliseconds that the beep tone plays. If the value you configure here is less than one third the interval, then this value overrides the default provided by the Network Locale. Range: 0 to 3000
See also Recording Tone in this table. |
From Cisco Unified Communications Manager Administration, choose . |
||
|
Wideband Headset |
Indicates whether wideband is enabled or disabled for the headset. Default: Disabled |
If Wideband
Headset UI Control is enabled, you or the user can use the phone and choose
|
||
|
Wideband Handset |
Indicates whether wideband is enabled or disabled for the handset. Default: "Use Phone Default" on Cisco Unified Communications Manager Administration. (This default means that the phone will be enabled for a wideband handset only if the phone was shipped with a wideband handset.) |
If Wideband
Handset UI Control is enabled, you or the user can choose
|
||
|
Enterprise Advertise G.722 Codec |
Enables/disables (enabled by default) Cisco Unified IP Phones to advertise the G.722 codec to Cisco Unified Communications Manager. For more information, see the Cisco Unified Communications Manager System Guide, “Cisco Unified IP Phones” chapter, “Codec Usage” section.
|
From Cisco Unified Communications Manager Administration, choose . |
||
|
Device Advertise G.722 Codec |
Allows you to override the Enterprise Advertise G.722 Codec on a per-phone basis. The default is "Use System Default," which means the value configured for the Enterprise Advertise G.722 Codec parameter gets used. |
From Cisco Unified Communications Manager Administration, choose . |
The Power Save Configuration menu displays the settings that control the LCD phone screen turning off to conserve power. The following table describes the options on this menu.
For detailed information about these settings, see EnergyWise Setup on Cisco Unified IP Phone.
|
Option |
Description |
To change |
|---|---|---|
|
Display On Time |
Time each day that the LCD screen turns on automatically (except on the days specified in the Days Display Not Active field). |
From Cisco Unified Communications Manager Administration, choose . |
|
Display On Duration |
Length of time that the LCD screen remains on after it turns on at the time shown in the Display On Time option. |
From Cisco Unified Communications Manager Administration, choose . |
|
Display Idle Timeout |
Length of time that the phone is idle before the display turns off. Applies only when the display was off as scheduled and the end user turned it on (by pressing a button on the phone, touching the touchscreen, or lifting the handset). |
From Cisco Unified Communications Manager Administration, choose . |
|
Days Display Not Active |
Days that the display does not turn on automatically at the time specified in the Display On Time option. |
From Cisco Unified Communications Manager Administration, choose . |
|
Display On When Incoming Call |
Indicates whether the LCD screen automatically illuminates when a call is received. |
From Cisco Unified Communications Manager Administration, choose . |
The Ethernet Configuration menu includes the options that are described in the following table.
|
Option |
Description |
To Change |
|---|---|---|
|
Forwarding Delay |
Indicates whether the internal switch begins to forward packets between the PC port and switched port on the phone when the phone becomes active.
Default is disabled. |
From Cisco Unified Communications Manager Administration, choose . |
|
Span to PC Port |
Indicates whether the phone will forward packets transmitted and received on the network port to the access port. Enable this option if an application that requires phone traffic monitoring is running on the access port. These applications include monitoring and recording applications (common in call center environments) and network packet capture tools that are used for diagnostic purposes. |
From Cisco Unified Communications Manager Administration, choose . |
The Security Configuration menu that you display from the Device Configuration menu displays settings that relate to security for the phone.
Note |
The phone also has a Security Configuration menu that you access directly from the Settings menu. For information about the security options on that menu, see Security Configuration Menu. |
The following table describes the options on the Security Configuration menu.
|
Option |
Description |
To change |
||
|---|---|---|---|---|
|
PC Port Disabled |
Indicates whether the access port on the phone is enabled or disabled.
|
From Cisco Unified Communications Manager Administration, choose . |
||
|
GARP Enabled |
Indicates if the phone accepts MAC addresses from Gratuitous ARP responses. |
From Cisco Unified Communications Manager Administration, choose . |
||
|
Voice VLAN Enabled |
Indicates whether the phone allows a device attached to the access port to access the Voice VLAN. Setting this option to No (disabled) prevents the attached PC from sending and receiving data on the Voice VLAN. This setting also prevents the PC from receiving data that the phone sends and receives. Set this option to Yes (enabled) if an application that requires phone traffic monitoring is running on the PC. These applications include monitoring and recording applications and network monitoring software. |
From Cisco Unified Communications Manager Administration, choose . |
||
|
Web Access Enabled |
Indicates whether web access is enabled (Yes) or disabled (No) for the phone. |
For more information, see Control Web Page Access. |
||
|
Security Mode |
Displays the security mode that is set for the phone. |
Use Cisco Unified Communications Manager Administration to modify. |
||
|
Logging Display |
For use by the Cisco Technical Assistance Center (TAC), if necessary. |
|||
The QoS Configuration menu displays information that relates to quality of service (QoS) for the phone. The following table describes the options on this menu.
|
Option |
Description |
To change |
|---|---|---|
|
DSCP For Call Control |
Differentiated Services Code Point (DSCP) IP classification for call control signaling. |
From Cisco Unified Communications Manager Administration, choose . |
|
DSCP For Configuration |
DSCP IP classification for any phone configuration transfer. |
From Cisco Unified Communications Manager Administration, choose . |
|
DSCP For Services |
DSCP IP classification for phone-based services. |
From Cisco Unified Communications Manager Administration, choose . |
The Network Configuration menu displays device-specific network configuration settings on the phone. The following table describes the options in this menu.
Note |
The phone also has a Network Configuration menu that you access directly from the Settings menu. For information about the options on that menu, see Network Configuration Menu. |
|
Option |
Description |
To change |
||
|---|---|---|---|---|
|
Load Server |
Used to optimize installation time for phone firmware upgrades and offload the WAN by storing images locally, which negates the need to traverse the WAN link for each phone upgrade. You can set the Load Server to another TFTP server IP address or name (other than the TFTP Server 1 or TFTP Server 2) from which the phone firmware can be retrieved for phone upgrades. When the Load Server option is set, the phone contacts the designated server for the firmware upgrade.
|
From Cisco Unified Communications Manager Administration, choose . |
||
|
RTP Control Protocol |
Indicates whether the phone supports the Real-Time Control Protocol (RTCP). Settings include:
If this feature is disabled, several call statistic values display as 0. For more information, see the following sections: |
From Cisco Unified Communications Manager Administration, choose . |
||
|
CDP: PC Port |
Indicates whether CDP is enabled on the PC port (default is enabled). Enable CDP on the PC port when Cisco VT Advantage/Unified Video Advantage (CVTA) is connected to the PC port. CVTA does not work without CDP interaction with the phone.
The current PC and switch port CDP values are shown on the Settings menu. |
From Cisco Unified Communications Manager Administration, choose . |
||
|
CDP: SW Port |
Indicates whether CDP is enabled on the switch port (default is enabled).
The current PC and switch port CDP values are shown on the Settings menu. |
From Cisco Unified Communications Manager Administration, choose . |
||
|
Peer Firmware Sharing |
The Peer Firmware Sharing feature provides these advantages in high speed campus LAN settings:
Peer Firmware Sharing may also aid in firmware upgrades in branch/remote office deployment scenarios over bandwidth-limited WAN links. Enabling this setting allows the phone to discover similar phones on the subnet that are requesting the files that make up the firmware image, and to automatically assemble transfer hierarchies on a per-file basis. Only the root phone in the hierarchy retrieves the individual files that make up the firmware image from the TFTP server, and then the files are transferred down the transfer hierarchy to the other phones on the subnet by using TCP connections. This menu option indicates whether the phone supports peer firmware sharing. Settings include:
|
From Cisco Unified Communications Manager Administration, choose . |
||
|
Log Server |
Indicates the IP address and port of the remote logging machine to which the phone sends log messages. These log messages help to debug the peer to peer image distribution feature.
|
From Cisco Unified Communications Manager Administration, choose . |
||
|
LLDP: PC Port |
Enables and disables Link Layer Discovery Protocol (LLDP) on the PC port. Use this setting to force the phone to use a specific discovery protocol. Settings include:
|
From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration. |
||
|
LLDP-MED: SW Port |
Enables and disables Link Layer Discovery Protocol Media Endpoint Discovery (LLDP-MED) on the switch port. Use this setting to force the phone to use a specific discovery protocol, which should match the protocol supported by the switch. Settings include:
|
From Cisco Unified Communications Manager Administration, choose . |
||
|
LLDP Asset ID |
Identifies the asset ID assigned to the phone for inventory management. |
From Cisco Unified Communications Manager Administration, choose . |
||
|
Wireless Headset Hookswitch Control |
Enables users to receive notifications of incoming calls and answer or end calls while they work in a wireless environment. |
From Cisco Unified Communications Manager Administration, choose . |
||
|
LLDP Power Priority |
Advertises the phone power priority to the switch, which enables the switch to appropriately provide power to the phone. Settings include:
|
From Cisco Unified Communications Manager Administration, choose . |
||
|
IP Addressing Mode |
Displays the IP addressing mode that is available on the phone. IPv4 only, IPv6 only, or IPv4 and IPv6. |
From Cisco Unified Communications Manager Administration, choose . |
||
|
IP Preference Mode Control |
Indicates the IP address version that the phone uses during signaling with Cisco Unified Communications Manager when both IPv4 and IPv6 are available on the phone. The IP addressing mode preference is configured on Cisco Unified Communications Manager Administration. Displays one of the following options on the phone:
|
From Cisco Unified Communications Manager Administration, choose . |
||
|
Auto IP Configuration |
Displays whether the auto configurations is enabled or disabled on the phone. The Auto IP Configuration setting along with the DHCPv6 setting determine how the IP phone obtains the IPv6 address and other network settings. For more information on how these two settings affect the network settings on the phone, see DHCPv6 and Autoconfiguration.
|
From Cisco Unified Communications Manager Administration, choose . |
||
|
IPv6 Load Server |
Used to optimize installation time for phone firmware upgrades and offload the WAN by storing images locally, which negates the need to traverse the WAN link for each phone upgrade. You can set the Load Server to another TFTP server IP address or name (other than the IPv6 TFTP Server 1 or IPv6 TFTP Server 2) from which the phone firmware can be retrieved for phone upgrades. When the Load Server option is set, the phone contacts the designated server for the firmware upgrade.
|
From Cisco Unified Communications Manager Administration, choose . |
||
|
IPv6 Log Server |
Indicates the IP address and port of the remote logging machine to which the phone sends log messages. These log messages help to debug the peer to peer image distribution feature.
|
From Cisco Unified Communications Manager Administration, choose . |
The Security Configuration that you access directly from the Settings menu provides information about various security settings. It also provides access to the Trust List menu. This menu indicates if the CTL or ITL file is installed on the phone.
For information about how to access the Security Configuration menu and its submenus, see Display Settings Menu.
Note |
The phone also has a Security Configuration menu that you access from the Device menu. For information about the security options on that menu, see Security Configuration Menu. |
The following table describes the options in the security configuration menu.
|
Option |
Description |
To change |
|---|---|---|
|
Web Access Enabled |
Indicates whether web access is enabled (Yes) or disabled (No) for the phone. |
For more information, see Control Web Page Access. |
|
Security Mode |
Displays the security mode that is set for the phone. |
From Cisco Unified Communications Manager Administration, choose . |
|
MIC |
Indicates whether a manufacturing installed certificate (used for the security features) is installed on the phone (Yes) or is not installed on the phone (No). |
For information about how to manage the MIC for your phone, see the "Using the Certificate Authority Proxy Function" chapter in the Cisco Unified Communications Manager Security Guide. |
|
LSC |
Indicates whether a locally significant certificate (used for the security features) is installed on the phone (Yes) or is not installed on the phone (No). |
For information about how to manage the LSC for your phone, see the "Using the Certificate Authority Proxy Function" chapter in the Cisco Unified Communications Manager Security Guide. |
|
Trust List |
The Trust List is a top-level menu that provides submenus for the CTL, ITL, and Signed Configuration files. The CTL File submenu displays the contents of the CTL file. The ITL File submenu displays contents of the ITL file. The CTL and ITL files submenus also display the MD5 hash of the file. The MD5 hash value from the phone can be compared with the MD5 hash value of the file from the TFTP server to verify if the correct file is installed on the phone. The Signed Configuration File submenu displays the SRST certificate that is installed via the authenticated digitally signed configuration file. |
For more information, see Trust List Menu. |
|
802.1X Authentication |
Allows you to enable 802.1X authentication for this phone. |
|
|
802.1X Authentication Status |
Displays real-time status progress of the 802.1X authentication transaction. |
Display only. Cannot configure. |
|
VPN Configuration |
Allows you to configure VPN configuration for this phone. (Supported only for the Cisco Unified IP Phone 7945G, 7965G, and 7975G.) |
For more information, see the “Configuring Virtual Private Networks” chapter in Cisco Unified Communications Manager Security Guide. |
The CTL File screen includes the options that are described in the following table.
If a CTL file is installed on the phone, you can access the CTL File menu by pressing the Settings button and choosing .
|
Option |
Description |
To change |
|---|---|---|
|
CTL File |
Displays the MD5 hash of the CTL file that is installed in the phone. If security is configured for the phone, the CTL file installs automatically when the phone reboots or resets.
|
For more information about the CTL file, see the "Configuring the Cisco CTL Client" chapter in theCisco Unified Communications Manager Security Guide. |
|
CAPF Server |
Common Name (from the Cisco Unified Communications
Manager Certificate) of the CAPF used by the phone. Also displays a certificate
|
For more information about this server, see the "Using the Certificate Authority Proxy Function" chapter in the Cisco Unified Communications Manager Security Guide. |
|
Unified CM/TFTP Server |
Common Name (from the Cisco Unified Communications
Manager Certificate) of a Cisco Unified Communications Manager and TFTP server
used by the phone. Also displays a certificate
If the certificate of the TFTP (TFTP Server 1) or the backup TFTP (TFTP Server 2) is not in the CTL or ITL file, one of the files must be unlocked. |
For information about these options, see Network Configuration Menu. |
|
Application Server |
Common Name (from the Cisco Unified Communications
Manager Certificate) of the trusted application server used by the phone. Also
displays a certificate
A phone-trust certificate is used to authenticate application servers with which the phone communicates. One Application Server menu item appears for each phone-trust store whose certificates have been uploaded into Cisco Unified OS Administration and later downloaded into the phone CTL file. |
For more information about phone-trust certificates, see the following documents:
|
To unlock the CTL and ITL files from the Security Configuration menu, perform these steps:
| Step 1 |
Press **# to unlock options on the overall setting menu of the Cisco Unified IP Phone. |
||
| Step 2 |
Select or ITL file depending on which file is installed in your phone.
|
||
| Step 3 |
Press Unlock to unlock Trust List files on the phone. The CTL or ITL files, if installed on your phone, will be unlocked together.
|
The ITL File screen includes the options that are described in the following table.
If an ITL file is installed on the phone, you can access the ITL File submenu by pressing the Settings button and choosing .
Note |
The TFTP server generates the ITL file. The Trust Verification Service does not generate the ITL file, as done in previous releases. |
|
Option |
Description |
To change |
|---|---|---|
|
ITL File |
Displays the MD5 hash of the Identity Trust List (ITL) file that is installed in the phone. If security is configured for the phone, the ITL file installs automatically when the phone reboots or resets.
|
For more information about the ITL file, see the "Configuring the Cisco ITL Client" chapter in the Cisco Unified Communications Manager Security Guide. |
|
CAPF Server |
Common Name (from the Cisco Unified Communications
Manager Certificate) of the CAPF used by the phone. Also displays a certificate
|
For more information about this server, see the "Using the Certificate Authority Proxy Function" chapter in the Cisco Unified Communications Manager Security Guide. |
|
Unified CM/TFTP Server |
Common Name (from the Cisco Unified Communications
Manager Certificate) of a Cisco Unified Communications Manager and TFTP server
used by the phone. Also displays a certificate
If neither the certificate of TFTP (TFTP Server 1) nor the certificate of backup TFTP (TFTP Server 2) is not in the CTL or ITL file, you must unlock the CTL file or the ITL file. |
For information about changing these options, see Network Configuration Menu. |
|
Application Server |
Common Name (from the Cisco Unified Communications Manager Certificate) of the trusted application server used by the phone. Also displays a certificate
A phone-trust certificate is used to authenticate application servers with which the phone communicates. One Application Server menu item appears for each phone-trust store whose certificates have been uploaded into Cisco Unified OS Administration and later downloaded into the Phone ITL file. |
For more information about phone-trust certificates, see the following documents:
|
|
Trust Verification Service Server |
Common Name (from the Cisco Unified Communications Manager Certificate) of the trusted application server used by the phone. Also displays a certificate
A phone-trust TVS certificate is used to authenticate TVS servers with which the phone communicates. There can be more than one entry for the TVS servers. |
For more information, see the Cisco Unified Communications Manager System Administrator Guide. |
The Trust List menu provides a top-level menu that contains the CTL, ITL, and the Signed Configuration submenus. The content of the Signed Configuration file is SRST.
The Trust List menu displays information about all of the servers that the phone trusts and includes the options that are described in the following table.
|
Option |
Description |
To change |
|---|---|---|
|
CAPF Server |
Common Name (from the Cisco Unified Communications
Manager Certificate) of the CAPF server used by the phone. Also displays a
certificate
|
For more information about these settings, see the "Configuring the Cisco ITL Client" chapter in the Cisco Unified Communications Manager Security Guide. |
|
Unified CM/TFTP Server |
Common Name (from the Cisco Unified Communications
Manager Certificate) of a Cisco Unified Communications Manager and the TFTP
server used by the phone. Also displays a certificate
|
For more information about these settings, see the "Configuring the Cisco ITL Client" chapter in the Cisco Unified Communications Manager Security Guide. |
|
SRST Router |
Common Name (from the Cisco Unified Communications
Manager Certificate) of the trusted SRST router that is available to the phone,
if such a device has been configured in Cisco Unified Communications Manager
Administration. Also displays a certificate
|
For more information about these settings, see the "Configuring the Cisco ITL Client" chapter in the Cisco Unified Communications Manager Security Guide. |
|
Application Server |
Common Name (from the Cisco Unified Communications
Manager Certificate) of the trusted application server used by the phone. Also
displays a certificate
A phone-trust certificate is used to authenticate application servers with which the phone communicates. One Application Server menu item appears for each phone-trust store whose certificates have been uploaded into Cisco Unified OS Administration and later downloaded into the Cisco Unified IP Phone CTL file. |
For more information about phone-trust certificates, see the following documents:
|
|
TVS Server |
Common Name (from the Cisco Unified Communications Manager Certificate) of the trusted application server used by the phone. Also displays a certificate
A phone-trust TVS certificate is used to authenticate TVS servers with which the phone communicates. There can be more than one entry for the TVS servers. |
For more information, see the Cisco Unified Communications Manager System Administrator Guide. |
The 802.1X Authentication and 802.1X Authentication Status menus allow you to enable 802.1X authentication and monitor the progress. These options are described in the following tables.
You can access the 802.1X Authentication settings by pressing the Settings button and choosing. To exit this menu, press Exit.
|
Option |
Description |
To change |
|
|---|---|---|---|
|
Device Authentication |
Determines whether 802.1X authentication is enabled:
|
||
|
EAP-MD5 |
Specifies a password for use with 802.1X authentication using the following menu options that are described in the following rows:
|
Choose . |
|
|
Device ID: Derivative of the phone model number and unique MAC address displayed in this format: CP-<model>-SEP-<MAC> |
Display only. Cannot configure. |
||
|
Shared Secret: Choose a password to use on the phone and on the authentication server. The password must be between 6 and 32 characters in length and can consist of any combination of numbers or letters.
|
Set EAP-MD5 Shared Secret Field See Cisco Unified IP Phone Security Problems for recovery of a deleted shared secret. |
||
|
Realm: Indicates the user network domain, always set as Network. |
Display only. Cannot configure. |
To access the 802.1X Authentication Real-Time menu, press the Settings button and choose . To exit this menu, press Exit.
|
Option |
Description |
To change |
|---|---|---|
|
802.1X Authentication Status |
Real-time progress of the 802.1X authentication status. Displays one of the following states:
|
Display only. Cannot configure. |
| Step 1 |
Choose . |
| Step 2 |
Set the Device Authentication option to Enabled or Disabled. |
| Step 3 |
Press Save. |
See Cisco Unified IP Phone Security Problems for recovery of a deleted shared secret.
| Step 1 |
Choose. |
| Step 2 |
Enter the shared secret. |
| Step 3 |
Press Save. |
The VPN Configuration menu allows you to enable a virtual private network (VPN) connection that uses Secure Sockets Layer (SSL) when a phone is located outside a trusted network or when network traffic between the phone and Cisco Unified Communications Manager crosses untrusted networks.
Note |
VPN Client is supported only for the Cisco Unified IP Phone 7945G, 7965G, and 7975G. |
Your system administrator configures the VPN Client feature as needed. If it is enabled and the VPN Client mode is enabled on the phone, you are prompted for your credentials as follows:
If your phone is located outside the corporate network:
You are prompted at login to enter your credentials based on the authentication method that your system administrator configured on your phone.
If your phone is located inside the corporate network:
If Auto Network Detection is disabled, you are prompted for credentials, and a VPN connection is possible.
If Auto Network Detection is enabled, you cannot connect through VPN so you are not prompted.
Use this procedure to access the VPN Configuration settings and connect through VPN.
| Step 1 |
Press Settings and choose . |
| Step 2 |
After the phone starts up and the VPN Login screen appears, enter your credentials based on the configured authentication method: |
| Step 3 |
To establish the VPN connection, press Submit. |
| Step 4 |
To disable the VPN login process, press Cancel. |
The following table shows the VPN Configuration menu options on the Cisco Unified IP Phone.
|
Option |
Description |
To change |
|---|---|---|
|
VPN |
Determines whether the VPN Client is enabled or disabled:
Settings do not have to be unlocked to set this option. |
If the feature is disabled on Cisco Unified Communications Manager, this option is disabled. |
|
Clear Username and Password |
Clears the current username and password. |
The option is inactive when the authentication method is certificate only, or if the feature is disabled on Cisco Unified Communications Manager. |
|
Auto Network Detection |
Shows whether option is Enabled or Disabled. |
Display only. Configured on Cisco Unified Communications Manager. |
|
Concentrator 1 |
Allows you to see if concentrator 1, 2, or 3 is Connected or Inactive and view the concentrator details. In the VPN Configuration menu, choose Concentrator 1, Concentrator 2, or Concentrator 3, as desired:
|
For configured concentrators, press Select to view concentrator details. A new screen appears that has a title of "Concentrator X," where X is the concentrator number. The URL configured for the concentrator is displayed in the window with the link to the URL on the first line and the URL itself on the second line. |
|
Concentrator 2 |
||
|
Concentrator 3 |
||
|
Authentication Mode |
Shows the authentication method:
|
Display only. Configured on Cisco Unified Communications Manager. |
|
Encryption Method |
Shows the encryption method if the VPN tunnel is connected:
If VPN is not connected, no method is shown. |
Displays the encryption method only if a VPN tunnel is connected; otherwise, no value displays. |
icon if a certificate is
installed for this server.
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