- Index
- Preface
- Introduction
- Managing Services
- Alarm Configuration
- Alarm Definitions
- Trace Configuration
- Troubleshooting Trace Setting Configuration
- Real-Time Monitoring Configuration
- Alert Configuration in RTMT
- Configuring and Using Performance Monitoring
- Trace Collection and Log Central in RTMT
- Using SysLog Viewer in RTMT
- Using Plug-ins
- Log Partition Monitoring Configuration
- Serviceability Reports Archive Configuration
- SNMP V1/V2c Configuration
- SNMP V3 Configuration
- MIB2 System Group Configuration
Index
A
accessibility features 1-6
Alarm configuration, described 3-1
Alarm definitions
catalog descriptions 4-2
creating user-defined 4-1
described 4-1
searching and viewing
procedure 4-1
searching for 4-1
viewing 4-1
Alarms
configuring, procedure 3-1
destinations 3-2
destination settings 3-2
event levels 3-3
event level settings 3-3
Event Viewer 3-2
SDI trace library 3-2
SDL trace library 3-2
Syslog 3-2
updating, procedure 3-1
alert central, accessing 8-1
alert notification
configuring parameters for counter (table) 9-5
e-mail for counter 9-4
message 9-4
schedule 9-4
thresholds 9-4
alert notification, configuring 8-6
alerts
accessing alert central 8-1
configuring actions 8-6
configuring e-mail for 8-6
setting properties 8-3
suspending 8-5
C
category
adding 7-14
deleting 7-15
renaming 7-14
Cisco Unified CallManager, service 5-1
CLI
starting services 2-3
stopping services 2-3
community string 15-1
configuration profile
adding 7-6
deleting 7-7
restoring 7-6
using default 7-5
Control Center
starting services 2-2
stopping services 2-2
viewing status 2-2
conventions xi
counters
alert notification parameters (table) 9-5
configuring alert notification for 9-4
data sample, configuring 9-9
data sample parameters (table) 9-9
viewing data 9-10
zooming 9-7
CTI
finding CTI devices 7-10
D
data sample
configuring parameters (table) 9-9
debug trace levels
defined 5-4
document
audience x
conventions xi
organization x
purpose ix
documentation
related xi
E
e-mail configuration
alerts 8-6
error codes 1-5
event levels for alarms 3-3
F
feature services
activating 2-1
deactivating 2-1
starting 2-2
stopping 2-2
viewing status 2-2
H
HTTPS
overview (IE) 1-3
saving certificate to trusted folder (IE) 1-3
saving certificate to trusted folder (Netscape) 1-4
I
informs
V1/V2 15-3
V3 16-3
L
Log Partition Monitoring
M
MIB2
configuring system group 17-1
monitoring
CTI devices 7-10
gateways 7-10
H.323 devices 7-10
hunt list 7-10
media resources 7-10
phones 7-10
predefined objects 7-7
services 7-7
SIP trunk 7-10
voice-mail devices 7-10
N
network services
starting 2-2
stopping 2-2
viewing status 2-2
notification destination
V1/V2 15-3
V3 16-3
NT Event Viewer 3-2
O
organization x
overview
accessing error codes 1-5
accessing interface 1-2
accessing online help 1-5
icons in interface (table) 1-5
serviceability 1-1
verifying version 1-5
P
performance counter
adding a counter instance 9-4
removing 9-3
performance counters
displaying in chart format 9-1
displaying in table format 9-1
performance monitoring
configuring alert notification for counters 9-4
viewing counter data 9-10
plugins
accessing 12-1
downloading 12-1
polling rate 7-13
predefined objects
monitoring 7-7
Q
Q931 Translator, using 10-17
R
Real-Time Monitoring Tool
alert notification
configuring for a counter 9-4
alerts
accessing alert central 8-1
configuring alert actions 8-6
configuring e-mail for 8-6
setting properties 8-3
suspending 8-5
category
adding 7-14
deleting 7-15
renaming 7-14
collecting a crash dump 10-12
collecting traces 10-3
collecting traces using the query wizard 10-5
collecting traces using the schedule collection option 10-9
configuration profile
adding 7-6
deleting 7-7
restoring 7-6
using default 7-5
counters
data sample 9-9
displaying property description 9-8
viewing data 9-10
zooming 9-7
data samples 9-9
deleting scheduled collections 10-12
displaying trace and log central options 10-2
e-mail notification, configuring 7-5
finding
devices 7-10
installing 7-1
loading 7-3
monitoring
call processing 7-7
CTIManager 7-7
devices 7-7
predefined objects 7-7
server 7-7
services 7-7
summary 7-7
monitoring predefined objects 7-7
monitoring summary 7-7
polling rate, configuring 7-13
related topics for trace collection 10-22
SysLog Viewer 11-1
uninstalling 7-3
updating trace configuration settings 10-22
upgrading 7-2
using 7-3
using the real time trace option 10-19
using the real time trace option, monitor user event 10-20
using the real time trace option, view real time data 10-19
viewing
device properties 7-13
phone information 7-12
viewing trace collection status 10-12
viewing trace files using the local browse option 10-14
viewing trace files using the remote browse option 10-15
zooming a counter 9-7
related documentation xi
S
security
HTTPS for IE 1-3
HTTPS for Netscape 1-4
server authentication certificates
importing using the trace collection option 10-2
serviceability
accessing 1-2
accessing error codes 1-5
icons (table) 1-5
introduction 1-1
overview 1-1
verifying version 1-5
Serviceability Reports Archive
configuration 14-5
service activation
activating 2-1
deactivating 2-1
services
activating 2-1
deactivating 2-1
monitoring 7-7
starting 2-2
stopping 2-2
viewing status 2-2
Simple Network Management Protocol
configuring community string 15-1
configuring MIB2 system group 17-1
configuring user (V3) 16-1
informs (V1/V2) 15-3
notification destination (V1/V2) 15-3
notification destination (V3) 16-3
traps (V1/2) 15-3
SNMP
configuring community string 15-1
configuring MIB2 system group 17-1
configuring user (V3) 16-1
informs (V1/V2) 15-3
notification destination (V1/V2) 15-3
notification destination (V3) 16-3
traps (V1/V2) 15-3
SysLog Viewer 11-1
T
Trace
collection
collecting crash dump option 10-12
collecting files option 10-3
configuration, described 10-1
deleting scheduled collections 10-12
displaying options 10-2
list of topics 10-1
related topics 10-22
schedule collection option 10-9
using the local browse option 10-14
using the query wizard option 10-5
using the real time trace option 10-19
using the real time trace option, monitor user event 10-20
using the real time trace option, view real time data 10-19
using the remote browse option 10-15
viewing status 10-12
configuration
described 5-1
list of topics 5-1
configuring 5-1
debug trace levels for services 5-4
debug trace levels for servlets 5-4
device name based trace monitoring 5-1
log files
output settings 5-5
traps
V1/V2 15-3
V3 16-3
Troubleshooting Trace Setting
configuration 6-1
U
user-defined alarm descriptions 4-1
Z
zooming a counter 9-7