Unified CCX Upgrade and Roll Back
For Upgrade and Rollback instructions, see Cisco Unified Contact Center Express Installation and Upgrade Guide available here:
The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
For Upgrade and Rollback instructions, see Cisco Unified Contact Center Express Installation and Upgrade Guide available here:
Note |
The Unified CCX. menu option is not applicable for |
You can upload a text file that contains a customized logon message that appears when users log on to Unified CCX applications. In the applications, the message appears in one of the following ways as:
A pop-up window, as soon as the authentication page is loaded.
Cisco Unified CCX Administration
Cisco Unified CCX Serviceability
A pop-up window, after entering username and password.
Cisco Identity Service Management
Cisco Finesse Administration
Cisco Unified Intelligence Center
Finesse Desktop
A text in the authentication page.
Disaster Recovery System
Cisco Unified Serviceability
Cisco Unified OS Administration
Note |
If the message appears in a pop-up window, you must acknowledge the message to log in. In CLI, the message is displayed after you enter the username and again after you enter the password. |
To upload a customized logon message, the procedure is as follows:
Step 1 |
From the Cisco Unified Operating System Administration window, navigate to . |
||
Step 2 |
Click Browse. Choose the text file that you want to upload. |
||
Step 3 |
Select the required file and click Upload File.
|
||
Step 4 |
To revert to the default logon message, click Delete.
|