Release Notes for Cisco Unified Contact Center Enterprise & Hosted Release 10.5(3)
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Contents
- Cisco Unified Contact Center Enterprise and Hosted Release 10.5(3)
- Introduction
- Maintenance Release Installation
- New and Updated Features
- New Features
- Updated Features
- Caveat Queries by Product
- Bug Search Tool
- Severity 3 or Higher Caveats for Release 10.5(3)
- Obtaining Documentation and Submitting a Service Request
- Documentation Guide
- Documentation Feedback
First Published: November 07, 2016
Cisco Unified Contact Center Enterprise and Hosted Release 10.5(3)
Introduction
These release notes describe new features and changes for Release 10.5(3) of Unified Contact Center Enterprise & Hosted (Unified CCE) software.
New and Updated Features
New Features
Support for TLS 1.2
Unified CCE and packaged CCE supports TLS 1.0, TLS 1.1 and TLS 1.2. All VOS based components (Finesse, Unified Intelligence Center, Live Data and SocialMiner support TLS 1.0 and TLS 1.1).
Please see the Software Compatibility Matrix at http://docwiki.cisco.com/wiki/Unified_CCE_Software_Compatibility_Matrix_for_10.5(x) for further details.
NoteTLS 1.2 support has been added in ver 10.5(3).
Caveat Queries by Product
Bug Search Tool
If you have an account with Cisco.com, you can use the Bug Search tool to find caveats of any severity for any release. Access the Bug Search tool at https://www.cisco.com/cisco/psn/bssprt/bss. Enter the bug identifier in the search box, and press return or click Search.
To access a list of open caveats and resolved caveats (rather than an individual caveat) for a particular product or component, see the relevant sections later in these notes.
You can also choose your own filters and criteria in the tool to see a specific subset of caveats, as described in the following table.
If you choose this in Releases
And you choose this in Status
A list of the following caveats appears
Affecting or Fixed in these Releases
OR
Affecting these Releases
Open
Any caveat in an open state for the release or releases you select.
Fixed in these Releases
Fixed
Any caveat in any release with the fix applied to the specific release or releases you select.
Affecting or Fixed in these Releases
Fixed
Any caveat that is either fixed or occurs in the specific release or releases you select.
Affecting these Releases
Fixed
Any caveat that occurs in the release or releases you select.
Severity 3 or Higher Caveats for Release 10.5(3)
Use the following links to the Bug Search Tool to view a list of Severity 3 or higher caveats for each product or component for the current release. You can focus the result set by setting more filters in the tool.
Note
If the list of caveats does not automatically appear when you open the browser, refresh the browser.
Obtaining Documentation and Submitting a Service Request
Subscribe to What's New in Cisco Product Documentation, which lists all new and revised Cisco technical documentation as an RSS feed and delivers content directly to your desktop using a reader application.
The RSS feeds are a free service.
Documentation Guide
The Documentation Guide explains the organization of the technical documentation for Cisco Unified Contact Center Enterprise.
The Documentation Guide also identifies the documents that changed for the release.
For the latest Unified Contact Center Enterprise documentation, go to http://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-enterprise/products-documentation-roadmaps-list.html.
Documentation Feedback
You can provide comments about this document by sending an email to the following address: mailto:contactcenterproducts_docfeedback@cisco.com
We appreciate your comments.
Copyright © 2016, Cisco Systems, Inc. All rights reserved.
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