User Migration Tool Prerequisites
You must meet the following prerequisites before you run the User Migration Tool:
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In the target domain, run Domain Manager. Lay out the Unified ICM OU hierarchy and create the Unified ICM security groups for each Unified ICM instance before you run the User Migration Tool.
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Import the exported Unified ICM registry from the source Logger system to the target Logger system.
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Back up the Logger database from the source Logger system and restore it on the target Logger system before you run the User Migration Tool in the target domain.
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If users from an external domain are members of the Unified ICM security groups at the source domain, use the"Active Directory Domains and Trusts" tool to establish the trust relationship. Establish the trust relationship between the target domain and the external domain that corresponds to the trust relationship that existed between the source domain and the external domain.
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If you move the Unified ICM server to a new domain, make sure that the SQL Server migrates to the new domain before you run the User Migration Tool.
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In the source domain, the user who runs the User Migration Tool must be a domain user and a member of the local system administrator group.
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In the target domain, the user who runs the User Migration Tool must have the following privileges:
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The user must be a member of the local system administrator group.
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The user must be a domain user.
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The user must have at least one of the following privileges set:
- a domain administrator
- a member of the Cisco_ICM_Setup (Root) security group
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Access the external domain to migrate the membership of Unified ICM users who belong to an external domain. Access requires external domain user account credentials with read privileges.