Network Management Drawer

Open this drawer to access the SNMP page.

Configure SNMP-Associated Settings

To navigate to this page, click the Network Management drawer.

This page launches the Cisco Unified Serviceability application, which gives menu access for configuring SNMP-associated settings, such as community strings, users, and notification destinations for V1, V2c, and V3.

Open online help for SNMP configuration from within the Serviceability application.


Note
You cannot click the Back button on this page to return to the Unified Intelligence Center Administration console.

To return to the Administration console:

  • Close the Cisco Unified Serviceability page, or

  • Select Cisco Unified Intelligence Center in the Navigation drop-down menu at the top right of the screen. Then click Go.

Unified Intelligence Center SNMP MIBs

The Unified Intelligence Center SNMP sub-agent captures the following in a Management Information Base (MIB). All are scalar objects.

MIB Objects

CuicGeneralInfo

This table contains a list of Unified Intelligence Center servers. An entry in this table represents a Unified Intelligence Center server in this cluster.

A row is created in this table whenever a new server is added to the cluster. A row is deleted when a server is removed from the cluster.

MIB

Description

cuicGeneralInfoServerName

Host name for the Unified Intelligence Center server as entered during installation.

cuicGeneralInfoServerDescription

The description of the Unified Intelligence Center application installed on this server, as entered for the application during installation.

cuicGeneralInfoVersion

The version number of the Unified Intelligence Center software installed on the server displayed in the format CUIC_<major>_<minor>_<buildnumber>.

cuicGeneralInfoStartTime

This object indicates the starting time for the Unified Intelligence Center application server.

cuicGeneralInfoTimeZoneName

The time zone where the Unified Intelligence Center server is physically located.

cuicGeneralInfoSystemStatus

The last known status of the application.

Status of the reporting service:

  • 'inService' = The service is up and running optimally, accepting connections.

  • 'partialService' = Some of the components comprising the application are not running; the service is in warning state.

  • 'notresponding' = The service is either shut down or not responding.

  • 'unknown' = The service status is unknown.

cuicGeneralInfoOpsConsoleURL

The URL for the Unified Intelligence Center Administration operations console web server.

cuicGeneralInfoEnableNotifications

This object specifies the notification status to management station, to disable and alternatively enable outbound notifications on this server.

CuicLicenseInfo

An entry in this table describes the Unified Intelligence Center licensing details. A row is created in this table whenever a Unified license is installed on a server in this cluster.

MIB

Description

cuicLicenseInfoType

This object specifies the type of license installed.

cuicLicenseInfoStartTime

The timestamp for when the license was installed and applied.

cuicLicenseInfoStartTime

The timestamp when the license will expire.

cuicLicenseInfoHost

The host name of the Controller node where the license is installed. All other nodes in the cluster point to the license on the Controller.

CuicReporting

The CuicReporting table lists the statistics of the Cisco Unified Intelligence Center Reporting nodes. A row is created in the CuicReporting table when a new server is added to the cluster. A row is deleted when a server is removed from this cluster.

MIB

Description

cuicReportingDataSourceCount

The number of Data Sources that are configured in the Cisco Unified Intelligence Center Reporting application.

cuicReportingEngineStatus

The last known status of the reporting engine:

  • 'running' = Service is running and can fetch data from the data source.

  • 'stopped' = Service is shutdown.

  • 'unknown' = The status is unknown.

cuicReportingHistoricalReportDefinitionCount

The number of historical report definitions installed on the Cisco Unified Intelligence Center application.

A report definition is a template for a report. Each report has an association with a report definition.

cuicReportingRealTimeReportDefinitionCount

The number of real time report definitions installed on the Unified Intelligence Center application.

cuicReportingHistoricalReportRunning

The number of historical reports that are currently running.

cuicReportingHistoricalReportWaiting

The number of historical reports that are currently waiting to be run.

cuicReportingTotalKickedOffHistoricalReports

The total number of historical reports that have been launched since the server last started.

cuicReportingRealTimeReportRunning

Number of real time reports currently running.

cuicReportingRealTimeReportWaiting

The number of real time reports that are currently waiting to be run.

cuicReportingTotalKickedOffRealTimeReports

Number of real time reports run since server last started.

CuicReportScheduler

This table lists Report Scheduler health and statistics. A row is created in this table whenever the Scheduler Component is enabled on a server in this cluster.

MIB

Description

cuicSchedulerStatus

The status of the reporting scheduler engine:

  • 'running' = Service is running and can generate a report on execution.

  • 'stopped' = Service is shutdown.

  • 'unknown' = The status is unknown.

Note

 

Only the primary node is responsible for scheduling the reports. Hence, the 'cuicSchedulerStatus' MIB will be inService(1) for the publisher node and notResponding(3) for the subscriber nodes.

cuicSchedulerEmailServerStatus

The status of the email server:

  • 'running' = Service is running and can send email.

  • 'stopped' = Service is shutdown.

  • 'unknown' = The status is unknown.

cuicSchedulerJobsCompletedCount

The number of jobs that the scheduler service has completed since the server started.

cuicSchedulerJobsRunningCount

The number of jobs that the scheduler service is currently running. Note that this counter is not the number of reports scheduled.

cuicSchedulerJobsFailedCount

The number of jobs that the scheduler service has failed to complete successfully.

CuicDbInfo

This table gives the status of the Cisco Unified Intelligence Center database (cuic_data) and some performance monitoring counters.

The Cisco Unified Intelligence Center database exists on each node in the cluster and stores reports and configurations. The system replicates each Cisco Unified Intelligence Center database to other servers in a cluster.

Add a new row in the following table whenever a server is added to the cluster. Likewise, delete a row when a server is removed from the cluster.

MIB

Description

cuicDbInfoStatus

The status of the database server:

  • 'running' = The database server is up and running.

  • 'stopped' = The database server is shutdown.

  • 'unknown' = The database server is unknown.

cuicDbInfoReplicationStatus

The status of the last replication operation:

  • 'success' = Replication performed successfully.

    'fail' = Replication failed.

  • 'unknown' = Failed to get replication status.

cuicDbInfoTmpSpaceUsed

The amount of temporary space used. The value is displayed in percentage.

cuicDbInfoSpaceUsed

The amount of disk space used. The value is displayed in percentage.

CuicClusterInfo

The table gives information about the Cisco Unified Intelligence Center cluster.

MIB

Description

cuicClusterName

The unique name of the cluster, which helps in associating a device with the cluster.

cuicClusterServerCount

Number of Cisco Unified Intelligence Center servers in the cluster.

cuicClusterFirstNodeName

The hostname of the first node in the cluster. This is the Controller (publisher) node.

CuicSecurity

This table gives information about Users and User Groups.

MIB

Description

cuicSecurityUsersConfigured

The number of users that have been created to access Unified Intelligence Center.

cuicSecurityUsersLoggedIn

The number of users currently signed in.

cuicSecurityLoginFailedAttempts

The number of rejected login attempts.

cuicSecurityGroupsConfigured

The number of user groups created on this server.

CuicDataSourceInfo

This table gives information for the data source from that populates a report.

An entry in this table describes a data source configured on the Unified Intelligence Center server. A row is created in this table when a new data source is configured on the server. A row is deleted when a configured data source is removed from the server.

cuicDatasourceName

The name of the data source configured.

cuicDatasourceStatus

The status of the data source:

  • 'online' = The data source is connected, and it is online.

  • 'offline' = The data source is disconnected, and it is offline.

  • 'unknown' = The data source connectivity status is unknown.

cuicDatasourceHost

The host name of the database server.

cuicDatasourceType

The data source type:

  • 'mssql' = MS SQL datasource.

  • 'informix' = IBM Informix datasource.

  • 'other' = Unknown datasource.

MIB Notifications (CUIC TRAPs)

Trap notifications are sent by Unified Intelligence Center when unusual conditions occur that can potentially affect the functioning of a Unified Intelligence Center service. Each Notification describes the operation state information of a service when the condition occurs. Review traps to review information on issues occurring on the network element without polling for SNMP objects.

cuicEventId

The unique notification message identifier assigned by the Unified Intelligence Center application. This identifier is unique for each different notification but consistent for each instance of the same notification.

cuicEventHostName

The host name or the fully qualified domain name of the Unified Intelligence Center server from which this event originated.

cuicEventAppName

The service-specific name of the functional service that generated this notification.

cuicEventName

The service-specific name of the Unified Intelligence Center service notification message, used to group and correlate similar notifications.

cuicEventState

The state (not to be confused with severity) of the notification and potentially the current state of the functional component that generated the notification.

Values are:

  • 'raise' = Identifies a notification received as a result of a health-impacting condition, such as a process failure. A subsequent clear state notification will follow when the error condition is resolved.

  • 'clear' = Indicates that the condition which generated a previous raise notification has been resolved.

cuicEventSeverity

The severity level of this notification. The severity levels are:

  • 'emergency'= A devastating failure has occurred; the system or service is unusable. Immediate operator intervention is required.

  • 'alert' = A devastating failure is imminent that will render the system unusable. Immediate operator attention is necessary.

  • 'critical' = A service-impacting failure is likely to occur soon; an error has occurred that was not appropriately handled by the system. Operator attention is needed as soon as possible.

  • 'error' = Contains important operational state information and may indicate that the system has experienced a temporary impairment or an error that was appropriately handled by the system. An operator should review the notification soon to determine if action is needed.

  • 'warning' = Contains important operational state information that may be a precursor to an error occurrence. An operator should review the notification soon to determine if action is needed.

  • 'notice' = Contains health or operational state information that may be pertinent to the health of the system but does not require the attention of the administrator at this time.

  • 'informational' = Contains interesting system-level information that is valuable to an administrator, however, the event itself does not indicate a failure or impairment condition.

  • 'debug' = Provides supplemental information that may be beneficial toward diagnosing or resolving a problem but does not in itself provide operational health status.

cuicEventTimestamp

The date and time that the notification was generated on the originating device.

cuicEventText

The full text of the notification. This text includes a description of the event that was generated, component state information, and potentially a brief description of administrative action that may be necessary to correct the condition that caused the event to occur.

ThreadPool Events

The thread pool information group defines the set of objects for the Unified reporting engine thread pool. All servers populate these objects.

Object

Description

ThreadsMaxAvailable

The maximum number of threads available to the Unified Intelligence Center web server thread pool manager.

ThreadsRunning

The number of threads that are currently running tasks.

This counter is useful in monitoring performance of the server. If the number of threads is close to the maximum available, then the next reporting request must wait until a thread becomes free.

QueuedTasks

the number of queued tasks. A task is a job, performed by one or more thread.

QueuedTasksMax

The maximum number of queued tasks.

EnvInfo Events

The EnvInfo group defines the set of objects for the Runtime tomcat info. All servers populate these objects.

Object

Description

WaErrors

The total number of HTTP errors (for example, 401 Unauthorized) encountered by a Unified Intelligence Center web application.

WaSessionsActive

The number of currently active (in use) sessions for the web application.

JvmPercentCPUTime

The percentage of CPU utilized by the Tomcat JVM. This object is for the Unified Intelligence Center Tomcat JVM object .

JvmMemoryFree

The amount of free dynamic memory in the Unified Intelligence Center Tomcat Java Virtual Machine.

JvmMemoryTotal

The Tomcat Java Virtual Machine current total dynamic memory, including free and in-use memory.

JvmMemoryMax

The Unified Intelligence Center Tomcat Java Virtual Machine maximum dynamic size.

TomcatThreadsBusy

The Unified Intelligence Center Tomcat Connector current number of busy/in-use request processing threads.

TomcatThreadsTotal

The Unified Intelligence Center Tomcat Connector current total number of request processing threads, including available and in-use threads.

TomcatThreadsMax

This object indicates the Connector maximum number of request processing threads. Each incoming request on a Unified Intelligence Center web page requires a thread for the duration of that request. If more simultaneous requests are received than can be handled by the currently available request processing threads, additional threads will be created up to the configured maximum shown in this counter.