Bulk Configure Users in Cisco Webex Control Hub
You can configure up to 20,000 Jabber users in the Control Hub using a CSV file. When you add the user information in the CSV file, you can also assign services to the users.
From the customer view in https://admin.webex.com go to Users, click Manage Users and choose CSV Add or Modify Users.
You might see a message about sending welcome emails to the users. Click Next to proceed or cancel and change your account settings.
Click Export to download a CSV file with the current configuration for your users. Click download CSV template to download a template without your current user information instead.
In the CSV file that you download, you can update the existing information or add a new user on an empty row. Enter the following information in the available columns:
Click Import, select your file, and click Open.
Choose either Add services only or Add and remove services.
If you have an active license template, choose Add services only.
Submitting the CSV file uploads it and creates your task. You can close the browser or this window and your task continues to run. You can review the progress of tasks. For more information, see Manage Tasks in Cisco Webex Control Hub.