ActiveControl

Blocked Domain Support for Webex Messenger Users

Bots

A chat bot is an automated service that appears and behaves like a user in Jabber. A Jabber user can add a chat bot to their Contacts list and start a chat conversation with the bot.

All clients

Bridge Escalations

Bridge escalations allow users to quickly escalate a group chat to a conference call.

All clients

Browser Click to Call

Users can start a call from a browser by right-clicking on any number, URI, or alphanumerical string.

Cisco Jabber for Windows

Cisco Jabber Softphone for VDI

Calendar Integration and Contact Resolution

Lets users view their events from the Meetings tab. Also, let users search for their local contacts.

All clients

Call Park

You can use call park to place a call on hold and pick it up from another phone in a Cisco UnifiedCommunication Manager system.

Cisco Jabber for mobile clients

Call Pickup

Call pickup allows users to pick up incoming calls from a group.

Cisco Jabber for Windows

Cisco Jabber for Mac

Cisco Jabber Softphone for VDI

Chat History in Microsoft Outlook

Allow users to automatically save chat histories to a Cisco Jabber Chats folder in the user's Microsoft Outlook application.

Cisco Jabber for Windows

Cisco Jabber for Mac

Cisco Jabber Softphone for VDI

Chromebook

Allow users to download Cisco Jabber for Android into their Chrombook from Google Play Store. Cisco Jabber on Chromebook works as an Android tablet. Users can access all Cisco Jabber services on Chromebook when connecetd over MRA.

Cisco Jabber for Android.

Cisco Jabber Mobile App Promotion

Allow users to enable a notificaton to promote the use of the Cisco Jabber for Mobile App (Android and iOS).

Cisco Jabber for Windows

Cisco Jabber Softphone for VDI

Collaboration Meetings Rooms

Cisco Collaboration Meeting Rooms (CMR) Cloud provides easy access for users to join or start Cisco Webex Meetings.

All clients

Custom Embedded Tabs

Custom embedded tabs display HTML content in the client interface.

All clients

Custom Emoticons

Add custom emoticons to Cisco Jabber for Windows by creating emoticon definitions in an XML file and saving it to the file system.

Cisco Jabber for Windows

Cisco Jabber Softphone for VDI

Dial via Office

The DvO feature allows users to initiate Cisco Jabber outgoing calls with their work number using the mobile voice network for the device.

Cisco Jabber for mobile clients

DND Status Cascading

When a user manually sets the IM Presence status as Do Not Disturb from the Cisco Jabber client, then the status is cascaded down to all the phone devices that are owned by the user.

All clients

Enterprise Groups for Cisco Unified Communications Manager IM and Presence Service

Cisco Jabber users can search for groups in Microsoft Active Directory and add them to their contact lists.

All clients

Far End Camera Control

Allow users to adjust the far-end camera to give a better view during video calls.

All clients

File Transfers and Screen Captures

Allow users to transfer files and screen captures to other users, ad hoc group chat rooms, and persistent chat rooms.

All clients

Flexible DSCP Values

Flexible Differentiated Services Code Point (DSCP) allows you to specify different DSCP values to separate the audio and video streams on the network.

Cisco Jabber for Mac

Cisco Jabber for mobile clients

Hunt Group

A Hunt Group is a group of lines that are organized hierarchically, so that if the first number in the hunt group list is busy, the system dials the second number. If the second number is busy, the system dials the next number, and so on.

All clients

IBM Notes Contact Search and Calendar Integration

Cisco Jabber for Windows supports IBM Notes calendar integration in the Meetings tab of the client. Cisco Jabber also lets users search for and add local contacts from IBM Notes.

Cisco Jabber for Windows

Cisco Jabber Softphone for VDI

Integration with Microsoft Products

Cisco Jabber supports a range of Microsoft products that integrate with the application:

• Internet Explorer

• Microsoft Office

• Microsoft Office 365

• Microsoft SharePoint

Cisco Jabber for Windows

Cisco Jabber for Mac

Cisco Jabber Softphone for VDI

Jabber to Jabber Call

Jabber to Jabber voice and video calling provides basic calling capabilities between two Cisco Jabber clients without using Cisco Unified Communications Manager.

All clients

Let Users Without Voicemail Ignore Calls

Choose a No Voicemail profile for users who don't have voicemail configured.

All clients

Location Sharing

Allow users to share their location with their contacts.

Cisco Jabber for Windows

Cisco Jabber for Mac

Logout Inactivity Timer

The sign out inactivity timer allows you to automatically sign users out of the client after a specified amount of time of inactivity.

All clients

Mac Calender Integration for Meetings

Allow users to connect their calendars to their Cisco Jabber client.

Cisco Jabber for Mac

Microsoft Outlook Calendar Events

Display Microsoft Outlook calendar events in the Meetings tab of Cisco Jabber.

Cisco Jabber for Windows

Cisco Jabber Softphone for VDI

Microsoft Outlook Presence Integration

Display presence status in Microsoft Outlook

Cisco Jabber for Windows

Cisco Jabber for Mac

Cisco Jabber Softphone for VDI

Move to Mobile

Users can transfer an active VoIP call from Cisco Jabber to their mobile phone number on the mobile network.

Multiline

You can configure multiple phone lines for your users to perform daily Cisco Jabber tasks. You can add up to eight phone lines per user.

Cisco Jabber for Windows

Cisco Jabber for Mac

Multiple Device Messaging for Cloud Deployments

Users who are signed into multiple devices can see all sent and received IMs on each device regardless of which device is active.

All clients

My Jabber Chats and My Jabber Files Directory Location

Specify a directory location for saved instant messages and file transfers, or let users specify their own location.

Cisco Jabber for Windows

Cisco Jabber Softphone for VDI

Persistent Chat Rooms

Persistent chat is a permanent chat room that offers ongoing access to a discussion thread. It is available even if no one is currently in the chat room and remains available until explicitly removed from the system.

All clients

Personal Rooms

A personal room is a virtual conference room that is always available and can be used to meet with people. Cisco Jabber uses the personal room feature of Cisco Webex Meetings to allow users to easily meet with their contacts using the Meet Now option in the client.

All clients

Problem Reporting

Problem reporting enables users to send a summary of issues that they encounter with the client.

All clients

Prompts for Presence Subscription Requests

You can enable or disable prompts for presence subscription requests from contacts within your organization.

All clients

Push Notification Services for Instant Messaging

The Push Notification service for IM forwards the new IM notification to Cisco Jabber, even if Cisco Jabber is inactive.

Cisco Jabber for iPhone and iPad, and Android in Jabber team messaging mode.

Push Notification Services for Video and Voice Calls

Receive notification about the incoming voice and video calls, even if Cisco Jabber is inactive.

Cisco Jabber for iPhone and iPad.

Restore Chats on Login

Allows users to specify if open 1:1 chat sessions are restored on next sign in.

All clients

Set Device PIN

You can configure if Jabber checks that the device is secured with a PIN.

Cisco Jabber for mobile clients

Sign into Cisco Jabber Using Face or Fingerprint Recognition

Cisco Jabber supports Touch ID, Face ID, or fingerprint authentication for users to securely sign in.

Cisco Jabber for mobile clients.

Silent Monitoring and Call Recording

Silent call monitoring allows a supervisor to hear both call participants, but neither of the call participants can hear the supervisor. Call recording enables a recording server to archive agent conversations.

All clients

Single Number Reach

You can answer incoming Cisco Jabber calls from any other phone or device such as your mobile or home phone using single number reach.

All clients

Telemetry

To improve your experience and product performance, Cisco Jabber may collect and send non-personally identifiable usage and performance data to Cisco. The aggregated data is used by Cisco to understand trends in how Jabber clients are being used and how they are performing.

All clients

Temporary Presence

You can configure when users can see availability status for contacts in their contact list.

All clients

URI Dialing

URI dialing allows users to make calls and resolve contacts with Uniform Resource Identifiers (URI).

All clients

Voicemail Avoidance

Voicemail avoidance is a feature that prevents calls from being answered by the mobile service provider voicemail.

All clients

Wireless Location Monitoring Service

Wireless location monitoring service allows you to determine the physical location from where your Cisco Jabber users connect to the corporate network.

All clients except Cisco Jabber Softphone for VDI