Feature Configuration for Cisco Jabber 12.9

Bias-Free Language

The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.

Book Contents
Find Matches in This Book

Results

Updated:
July 8, 2020

Chapter: Change History

Change History

New and Changed Information

Date

Status

Description

Location

February 2021

Updated

Updated info on push notifications

Feature Configuration Overview

September 2020

Updated

Updated info on push notifications.

Push Notification Service for Cisco Jabber Video and Voice

August 2020

Updated

Clarification on Supervisor Barge-In

Jabber with Cisco Unified Contact Center

Updated

Custom tab tooltip is not optional.

Custom Embedded Tab Definitions

June 2020

Initial publication

Updated

Added information on significant changes to the APN implementation.

Push Notification Service for IM

Push Notification Service for Cisco Jabber Video and Voice

New

You can now sync presence between Jabber and Cisco headsets.

Presence Sync with Cisco Headsets

Updated

You can now programmatically adjust custom tabs to the client theme.

Custom Embedded Tabs

New

You can now block phone number resolution requests.

Reduce Server Load from Phone Number Resolution Requests

New

You can now collect PRT logs remotely.

Collect PRT Logs Remotely

Updated

Added support for agent greeting, supervisor barge-in, and silent monitoring.

Jabber with Cisco Unified Contact Center

Was this Document Helpful?

FeedbackFeedback

Contact Cisco