Introduction
These release notes describe the recommended practices and known issues that apply to software version 1.1.3 of the Cisco Business Mobile app.
What's New in Cisco Business Mobile app Version 1.1.3
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Support has been added to the user interface for the following languages:
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Simplified Chinese
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French
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German
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Japanese
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Spanish
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System Requirements for Cisco Business Mobile app
The Cisco Business Mobile app is supported for Apple iOS-based devices running iOS version 13.0 and above. The following devices may be managed by the Cisco Business Mobile app:
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Cisco Business 220 Series Smart Switches
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Cisco Business 250 Series Smart Switches
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Cisco Business 350 Series Managed Switches
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Cisco Business 100 Series Access Points
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Cisco Business 100 Series Mesh Extenders
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Cisco Business 200 Series Access Points
Note |
Cisco Business 350 Series switches with 10Gb Ethernet switch ports and a dedicated out of band (OOB) management port are not able to be installed and configured using the app. Affected models include: CBS350-8XT, CBS350-12XT, CBS350-24XT, CBS350-48XT-4X, CBS350-12XS, CBS350-24XS, CBS350-16XTS, and CBS350-24XTS. |
Limitations and Restrictions
The Cisco Business Mobile app is subject to the following limitations and restrictions:
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For devices to be managed by the Cisco Business Mobile app, they must be in an unconfigured state before being added to the site and configured by the app. If a device has been previously configured by any means, it should be reset back to an unconfigured state (factory default) before it is used by the app.
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The Cisco Business Mobile app is not currently optimized for the iPad. The app may be used with an iPad, but will operate in iPhone compatibility mode.
Caveats for Release 1.1.3
Resolved Caveats
Release Date: October 2021
No new caveats have been resolved in this release.
Caveats for Release 1.0.24
Resolved Caveats
Release Date: July 2021
The following table lists caveats that have been resolved in Cisco Business Mobile app1.0.24.
Caveat ID Number |
Headline |
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IOS should not prompt a new version upgrade when the app is the latest version. |
Caveats for Release 1.0
Open Caveats
Release Date: June 2021
The following table lists the open caveats for Cisco Business Mobile app version 1.0
Caveat ID Number |
Headline |
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Diagnostic messages are hidden on smaller phones. WorkaroundScroll up to view the messages. |
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Keyboard covers buttons on the backup page. WorkaroundTouch outside the keyboard area to dismiss the keyboard. |
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Interferer detection is disabled. WorkaroundManually enable interferer detection in the CBW web UI. |
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Sometimes the app displays the loading icon when refreshing the site summary page. WorkaroundPull down to refresh the page. |
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The app shows the switch reboot is taking longer than necessary. WorkaroundNone |
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The invalid password message is blocked by the keyboard when typing, so it might not be seen. WorkaroundDismiss the keyboard to see the message. |
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Exiting the add devices workflow is not obvious. WorkaroundUse the Back button at the top left to exit the workflow. |
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Retry config saves automatically when already it is in progress on CBW. WorkaroundClick the Retry link to manually repeat the save operation. |
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Device firmware version does not update after upgrade. WorkaroundReturn to the site view and refresh the site information. |
Resolved Caveats
This is the initial product version.
Where to Find Support
For current support information, visit the following URLs:
Cisco Small Business Support Resources |
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Cisco Small Business Support Community |
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Cisco Small Business Support and Resources |
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Phone Support Contacts |