Monitoring the Mobility Express Network

About the Cisco Mobility Express Monitoring Service

The Cisco Mobility Express Monitoring service enables the master AP to monitor the WLANs and all the connected and unconnected devices on the network.

The Monitoring service offers the following capabilities through the Network Summary and Wireless Dashboard tabs:
  • View details of configured WLANs.

  • View list of top WLANs based on traffic and associated clients.

  • View details of APs in the network.

  • View details of clients operating actively at either 2.4 GHz or 5 GHz.

  • View summary of client device-operating systems and applications running on these devices.

  • View detailed listing of rogue clients and APs.

  • View details of various interferers in the network on the 2.4GHz and 5 GHz radio frequencies.

  • Monitor the performance of APs in the network.

  • Monitor the performance of clients in the network.


Note


  • All the parameters on the Network Summary window are read-only parameters.

  • This page is automatically refreshed every 30 seconds.


Customizing the Network Summary View

You can customize the Network Summary view by adding or removing widgets. The data displayed in the various widgets can be viewed either in the doughnut format or in the tabular format by toggling the display icon on the top right corner of the individual widgets.

Figure 1. Network Summary Widgets - Tabular view

Figure 2. Network Summary Widgets - Doughnut view

Viewing and Managing WLAN Users

You can view and manage WLAN users only for WPA2 Enterprise with Local Server setup. To use your Cisco Mobility Express wireless network, a wireless client should connect to a WLAN in the network. To connect to a WLAN, the wireless client will have to use the user credentials set for that WLAN. If this WLAN uses WPA2-Personal as a Security Policy, then the user must provide the appropriate WPA2-PSK set for that WLAN on the Controller AP. If the Security Policy is set to WPA2-Enterprise, the user must provide a valid user identity and the corresponding password set in the RADIUS user database.

You can set up different users (and consequently, user credentials) for the different WLANs in the Cisco Mobility Express wireless network, in the WLAN Users window. These are local users authenticated by the master AP using WPA2-PSK. Users authenticated by WPA2-Enterprise must have a valid record in the RADIUS database in order to be authenticated since they are not a part of the WLAN Users database.

Viewing WLANs

The WLAN Configuration window lists all the WLANs that are currently configured on the master AP’s controller, along with the following details for each WLAN:
  • Active—Whether the WLAN is enabled or disabled.

  • Name—Name of the WLAN

  • Security Policy

  • Radio Policy


Tip


The total number of active WLANs is displayed at the top of the page. If the list of WLANs spans multiple pages, you can browse these pages by clicking the page number links or the forward and backward icons.


Viewing the Details of Configured WLANs


    Step 1   Choose Monitoring > Network Summary.

    A count of the configured WLANs is displayed in the Wireless Networks summary window.

    Step 2   In the Wireless Networks summary window, click the status icon or count display icon to view high-level details of the corresponding WLAN, such as the Active status, Name, Security Policy, and Radio Policy.

    You can also add new WLANs from this page. For details, see Adding a WLAN.


    Customizing Access Points Table View


      Step 1   Click Monitoring > Network Summary > Access Points. The Access Points view page appears.
      Step 2   In the Access Points view page, toggle between the 2.4GHz and 5GHz tabs to view a tabular listing of the access points operating at the respective radio frequencies.
      Step 3   (Optional) Click the downward facing arrow on the top right of the column header to select columns to be hidden or shown in the table view. hide or show desired or to filter the table view based on desired parameters.
      Step 4   (Optional) Click the downward facing arrow on the top right of the column header to filter the table view based on desired parameters.

      Viewing Details of Clients


        Step 1   Click Monitoring > Network Summary.

        A summary of all active clients is displayed in the Active Clients summary section. These clients are either 802.11 b/g/n clients operating at 2.4 GHz or 802.11 a/n/ac clients operating at 5 GHz.

        Step 2   In the Active Clients summary section, click the count display icon to view high-level details of the client device.

        Click the downward facing arrow on the top right of the column headers to customize the details displayed in the table either to hide or show desired columns or to filter the table view based on desired parameters.


        Viewing Details of Rogue Devices (Clients and Access Points)


          Step 1   Click Monitoring > Network Summary.

          A summary of rogue APs and clients is displayed in the Rogues summary window.

          Step 2   In the Rogues summary window, click the count display icon to view high-level details of the rogue devices (unmanaged neighboring APs or clients).

          Viewing Details of Interferers


            Step 1   Click Monitoring > Network Summary.

            A summary of all non-WiFi interfering devices is displayed in the Interferers summary window. These interferers may either be operating at 2.4 GHz or at 5 GHz.

            Step 2   In the Interferers summary window, click the count display icon to view high-level details of the interfering device.

            Customizing the Access Point Performance View

            You can customize the AP Performance view by adding or removing widgets.

            Figure 3. Wireless Dashboard - AP Performance

            Adding Widgets to Customize Access Point Performance View


              Step 1   Choose Monitoring > Wireless Dashboard > AP Performance.
              Step 2   Click the Add Widget icon on the top right hand side of the AP Performance window.
              Step 3   Click to select the widgets that you want to add:
              • Channel Utilization—Top APs

              • Interference—Top APs

              • Client Load—Top APs

              • Coverage—Bottom APs

              Step 4   Click Close.

              The AP Performance window is refreshed with the new widgets.


              Removing Widgets to Customize Access Point Performance View


                Step 1   Choose Monitoring > Wireless Dashboard > AP Performance.
                Step 2   Click the Delete Widget icon on the top right hand side of the widgets that you want to delete.

                The AP Performance window does not display the deleted widgets.


                Customizing the Client Performance View

                You can customize the Client Performance view by adding or removing widgets.

                Figure 4. Wireless Dashboard - Client Performance

                Adding Widgets to Customize Client Performance View


                  Step 1   Choose Monitoring > Wireless Dashboard > Client Performance.

                  Step 2   Click the Add Widget icon on the top right hand side of the Client Performance window.

                  Step 3   Click to select the widgets that you want to add:
                  • Signal Strength

                  • Signal Quality

                  • Connection Rate

                  • Client Connections

                  Step 4   Click Close.

                  The Client Performance window is refreshed with the new widgets.


                  Removing Widgets to Customize Client Performance View


                    Step 1   Choose Monitoring > Wireless Dashboard > Client Performance.
                    Step 2   Click the Delete Widget icon on the top right hand side of the widgets that you want to delete.

                    The Client Performance window does not display the deleted widgets.