- Preface
- Overview
- Adding and Deleting Mobility Services Engines and Licenses
- Synchronizing Mobility Services Engines
- Configuring High Availability
- MSE Delivery Modes
- Configuring and Viewing System Properties
- Mobile Concierge Services
- Managing Users and Groups
- Configuring wIPS and Profiles
- Monitoring the System and Services
- Performing Maintenance Operations
- wIPS Policy Alarm Encyclopedia
- Rogue Management
- Radio Resource Management
- Index
Mobile Concierge Services
Cisco Mobile Concierge service provides requirements for mobile clients and servers and describes message exchanges between them. The Mobile Concierge solution delivers a unique in-store experience to customers who are using smart phones.
Mobile Concierge service is used by the mobile devices that have been configured with a set of policies for establishing network connectivity. Mobile Concierge service facilitates mobile devices to discover network-based services available in a local network or services that are enabled through service providers. Once you are connected to the stores Wi-Fi network, you will receive different services including electronic coupons, promotional offers, customer loyalty data, product suggestions, etc.
This section contains the following chapters:
- Licensing for Mobile Concierge
- Defining a Venue
- Deleting the Venue
- Adding New Service Providers with Policies
- Deleting Service Provider
- Defining New Policies
- Deleting Policies
Licensing for Mobile Concierge
You can enable Mobile Concierge service only if you have a valid Advanced Location service license. If you have the Base Location license, then you can upgrade it to Advanced Location services by buying the Upgrade SKUs. For information on SKUs, refer to the Release Notes for Cisco 3300 Series Mobility Services Engine, Release 7.5.
Defining a Venue
To define a venue, follow these steps:
Deleting the Venue
To delete a venue, follow these steps:
Step 1 |
Choose Services > Mobile Concierge. The Venues page appears. |
Step 2 | Select the check box of the venue that you want to delete. |
Step 3 | From the Select a command drop-down list, choose Delete Venue, and click Go. |
Step 4 | Click OK to confirm the deletion. |
Adding New Service Providers with Policies
To add a service provider with policies, follow these steps:
Step 1 | Choose Service > Mobile Concierge. |
Step 2 |
Choose Mobile Concierge Services > Providers from the left sidebar menu. The Providers page appears. |
Step 3 |
From the Select a command drop-down list, choose Define New Provider and click Go. The Provider Wizard page appears. |
Step 4 | Enter the service providers venue name in the Provider Name text box. |
Step 5 | Click Next. The Icons group box appears. |
Step 6 | Select an icon that is associated with the service provider by clicking Choose File. This is the icon that is displayed on the clients handset. |
Step 7 | Click Next. The Local Services group box appears. |
Step 8 |
In the Local Services group box, do the following:
|
Step 9 | Click Save. This information is applied to the MSE and synchronization happens automatically. |
Deleting Service Provider
To delete a service provider, follow these steps:
Step 1 |
Choose Services > Mobile Concierge. The Venue page appears. |
Step 2 |
Choose Mobile Concierge Services > Providers from the left sidebar menu. The Providers page appears. |
Step 3 | Select the check box of the service provider that you want to delete. |
Step 4 |
From the Select a command drop-down list, choose Delete Provider, and click Go. Click OK to confirm the deletion. |
Defining New Policies
To define new policies, follow these steps:
Step 1 | Choose Services > Mobile Concierge. |
Step 2 |
Choose Mobile Concierge Services > Policies from the left sidebar menu. The Policies page appears. |
Step 3 |
From the Select a command drop-down list, choose Define New Policy and click Go. The Policy Wizard page appears. |
Step 4 | Choose the venue on which you want the policy to be applied from the Venue drop-down list. |
Step 5 | Click Next. The Provider group box appears. |
Step 6 | Choose the service provider from the Provider drop-down list. |
Step 7 | Click Next. |
Step 8 | From the SSID drop-down list, choose the SSIDs on which you want to broadcast the service advertisements and click OK. You can choose multiple SSIDs. |
Step 9 | Click Next. The Display Rule group box appears. |
Step 10 |
In the Display Rule group box, do the following: Select the Display Rule radio button. You can select either Display Everywhere or Display Near selected APs radio button. By default, Display everywhere is selected. If you select Display everywhere, then it searches for all the Mobile Concierge-supported controllers that provide these SSIDs and assigns these controllers to the MSE. If you select Display near selected APs, then you can configure the following parameters:
|
Step 11 | Click Finish. |
Deleting Policies
To delete a policy, follow these steps:
Step 1 | Choose Services > Mobile Concierge. |
Step 2 |
Choose Mobile Concierge Services > Policies from the left sidebar menu. The Policies page appears. |
Step 3 | Select the check box of the policy that you want to delete. |
Step 4 | From the Select a command drop-down list, choose Delete Policy, and click Go. |
Step 5 | Click OK to confirm the deletion |