Between customer expectations and an experience that delivers,
there's a bridge.
Explore Cisco's innovative solutions and technologies that can empower retailers to create exceptional customer experiences, optimize operations, and drive business growth in the rapidly evolving retail landscape.
In-booth theater
Make sure to stop by the Cisco booth and check out theater sessions from Cisco, AppDynamics, ThousandEyes, and Outshift.
Sunday, January 14
Keep Retail Operations Running During Peak Times with End-to-end Network Assurance
11—11:20 a.m. EST
Learn how Meraki and ThousandEyes help retailers quickly identify and resolve issues for critical business applications with end-to-end visibility and assurance.
Speaker:
- Jonas Diaz, Cisco
Securing the Future of Retail
11:20—11:40 a.m. EST
Retailers must invest in robust cybersecurity measures while fortifying their physical security infrastructure to safeguard operations, protect customer trust, and thrive in the interconnected retail landscape.
Speaker:
- Adriana Soto Ruiz
SSE from Cisco Secure Access and AWS
11:40 a.m—12: p.m. EST
In this session we'll go "behind the scenes" to showcase how Webex Connect is powering the mobile ordering at the booth's coffee bar.
Speaker:
- David Jennings, Cisco
Secure Assets and Ensure Compliance with EVERYANGLE
12—12:30 p.m. EST
Securing assets, ensuring physical safety, and protecting data are core tenets for a trusted retailer.
Speaker:
- David Owens
Redefining Retail: Future-Proofing with Application Performance Monitoring in a Digital Era
1—1:30 p.m. EST
Join us to explore the transformative power of Application Performance Monitoring (APM) and the unparalleled opportunities it presents for reimagining the retail space.
Speaker:
- Lonnell Williams
Powering AI and Learning Models with a Complete 5G SD-Branch Platform
1:30—1:50 p.m. EST
Learn how Cisco Meraki 5G SD-Branch with ThousandEyes offers complete, end-to-end secure connectivity and assurance that provides retailers with the best stage to use the latest technologies to deliver highly differentiated digital consumer experiences..
Speakers:
- Pratik Desai
- Unni Rajagopalan
Delivering New Customer Insights at Scale with Cisco Meraki Smart Cameras
1:50—2:10 p.m. EST
Learn how you can get more out of your physical security investment.
Speaker:
- Joe Weiss
Simplifying Security by Breaking Down Silos
2:20—2:40 p.m. EST
Cisco helps its Retailers move beyond networking and security technology silos and time-consuming integration processes with a holistic solution approach that is simpler, outcome driven, and seamlessly converges networking and security together.
Speaker:
- Ron Kjelden
Enhancing Your Guest Wifi Experience for Retail
2:40—3:00 p.m. EST
Check out how Cloud4Wi enables companies to use on-site behavioral data for more informed decisions and increased understanding of their effectiveness.
Speaker:
- Matthew D'Angelico
Winning with Industry 4.0 in Retail Distribution
4—4:20 p.m. EST
Industry 4.0 includes connectivity, automation, security, and integration. The infrastructure is vital. We will focus on connectivity, visibility, security, segmentation, and access to drive outcomes.
Speaker:
- Kevin Wood
Removing Friction with OpenRoaming
4:20—4:40 p.m. EST
Learn how retailers are driving in-store mobile app adoption by removing the friction of guest Wi-Fi access with OpenRoaming, leading to improved customer experience.
Speaker:
- Mark Krischer
Revolutionizing Customer Experiences: Unleashing the Power of a Cloud-Managed Network
4:40—5 p.m. EST
Join us and learn how a Cisco Meraki cloud-managed network enables your team to ditch silos and provide reliable, high-performing connectivity at any site, no matter how remote.
Speaker:
- Nida Imtiaz
Monday, January 15
Accelerating Simple and Secure Cloud Experiences with Cisco SD-WAN
9:30—10 a.m. EST
Many retail applications run on multiple compute platforms, and have differing needs. Cisco extends its industry-leading security and SD-WAN fabric to middle-mile networks and enables simpler deployment and administration.
Speaker:
- Simarbir Singh
Explore the Cisco Store Tech Lab
10—10:20 a.m. EST
The Cisco Store encompasses a Cisco and partner ecosystem to create a forward thinking retail experience..
Speaker:
- Kaleigh Bisconti
Driving Sustainability in Physical Retail with SES-imagotag and Cisco
10:20—10:40 a.m. EST
Join the session to discover how using our technology coupled with Cisco can turn the physical store into an ultra-modern local warehouse with highly sophisticated logistics and supply chains, offering a sustainable e-commerce solution.
Speaker:
- Julien Romano
Assuring Customer Experience in a Hybrid Cloud World
10:40 —11 a.m. EST
Customers in 2024 expect a flawless experience across every channel, and retailers are using the Internet to simplify the delivery of their services.
Speaker:
- David Oberst
Digitally Enabling Store Team Members
11—11:20 a.m. EST
Optimise store operations and identify opportunities to improve efficiency by enabling store team members, while leveraging the existing in-store wireless network.
Speaker:
- Mark Krischer
Simplifying Security by Breaking Down Silos
11:20—11:40 a.m. EST
Cisco helps its Retailers move beyond networking and security technology silos and time-consuming integration processes with a holistic solution approach that is simpler, outcome driven, and seamlessly converges networking and security together.
Speaker:
- Ron Kjelden
Powering AI and Learning Models with a Complete 5G SD-Branch Platform
11:40 a.m.—12 p.m. EST
Learn how Cisco Meraki 5G SD-Branch with ThousandEyes offers complete, end-to-end secure connectivity and assurance that provides retailers with the best stage to use the latest technologies to deliver highly differentiated digital consumer experiences.
Speakers:
- Pratik Desai
- Unni Rajagopalan
Meraki MV+Azure AI: How to Build Your Computer Vision Solution in Just 1 Day
12:20—12:40 p.m. EST
Retail operations can become more efficient using computer vision and AI. This session covers how Meraki cameras and Azure AI can be used to create a custom retail solution with actionable insights.
Speaker:
- Andreas Nordgren, Microsoft
Delivering New Customer Insights at Scale with Cisco Meraki Smart Cameras
12:40—1:00 p.m. EST
Learn how you can get more out of your physical security investment.
Speaker:
- Joe Weiss
Modernize Retail with Meraki
1—1:20 p.m. EST
Join us and learn about a customer’s transformative journey with Meraki that is helping solve their business challenges, and enabling their next-gen store experience.
Speaker:
- Ayaz Lalani
Redefining Retail: Future-Proofing with Application Performance Monitoring in a Digital Era
1:20—1:40 p.m. EST
Join us to explore the transformative power of Application Performance Monitoring (APM) and the unparalleled opportunities it presents for reimagining the retail space.
Speaker:
- Lonnell Williams
Powering AI and Learning Models with a Complete 5G SD-Branch Platform
1:40—2 p.m. EST
Learn how Cisco Meraki 5G SD-Branch with ThousandEyes offers complete, end-to-end secure connectivity and assurance that provides retailers with the best stage to use the latest technologies to deliver highly differentiated digital consumer experiences.
Speakers:
- Pratik Desai
- Unni Rajagopalan
Push Environmental Boundaries and Stay Connected
3:20—3:40 p.m. EST
Join us as we draw inspiration from real-life scenarios, including challenging retail spaces and outdoor environments, and discuss the significance of connectivity in fostering a connected customer journey.
Speaker:
- Julie Nguyen
Behind the Scenes of Mobile Ordering
3:40—4 p.m. EST
In this session we'll go "behind the scenes" to showcase how Webex Connect is powering the mobile ordering at the booth's coffee bar.
Speaker:
- David Jennings
Keep Retail Operations Running During Peak Times With End-to-end Network Assurance
3:20—3:40 p.m. EST
Learn how Meraki and ThousandEyes help retailers quickly identify and resolve issues for critical business applications with end-to-end visibility and assurance
Speaker:
- Jonas Diaz
Revolutionizing Data and Analytics in Retail Spaces
4:20—4:40 p.m. EST
We will highlight the integrations of our Ecosystem partnership with MeldCX that overlays over our Meraki MV Cameras and IOT sensors.
Speaker:
- Matthew D'Angelico
For Retailers, Device Health and Trust are Critical. Find Out Why.
4:40—5 p.m. EST
In this session, we’ll look at what makes a device “healthy” and how Duo helps retailers establish device health and trust before granting access to company resources. We’ll also examine how Room & Board is using Duo to keep its retail business safe from cybercriminals.
Speaker:
- Katherine Yang
- Alex Rodriguez
Tuesday, January 16
Replacing In-store Radios with Zello and CISCO Webex
9:30—10 a.m. EST
Using Cisco Webex to securely sign in to Zello, retail workers use their smart devices aswalkie talkies with unlimited range and customizable channels, thereby reducing recurring IT costs and improving in-store customer experiences. Join us for a live demo of the #1ranked push-to-talk app for retail teams, and learn how Denmark’s largest retailer boostedtheir average customer NPS score by 200% after switching to Zello
Speaker:
- Christy Milam
Modernize Retail with Meraki
10—10:20 a.m. EST
Join us and learn about a customer’s transformative journey with Meraki that is helping solve their business challenges, and enabling their next-gen store experience.
Speaker:
- Ayaz Lalani
Behind the Scenes of Mobile Ordering
10:20—10:40 a.m. EST
In this session we'll go "behind the scenes" to showcase how Webex Connect is powering the mobile ordering at the booth's coffee bar.
Speaker:
- David Jennings
The Case of IoT in Retail
10:40 —11 a.m. EST
We will explore how Cisco can use its cross-architecture to support retailers' strategic initiatives. The session will highlight use cases where Cisco can significantly impact the retail industry.
Speaker:
- Kevin Wood
Powering AI and Learning Models with a Complete 5G SD-Branch Platform
11—11:20 a.m. EST
Learn how Cisco Meraki 5G SD-Branch with ThousandEyes offers complete, end-to-end secure connectivity and assurance that provides retailers with the best stage to use the latest technologies to deliver highly differentiated digital consumer experiences.
Speakers:
- Pratik Desai
- Unni Rajagopalan
Meraki MV+Azure AI: How to Build Your Computer Vision Solution in Just 1 Day
11:20—11:40 a.m. EST
Retail operations can become more efficient using computer vision and AI. This session covers how Meraki cameras and Azure AI can be used to create a custom retail solution with actionable insights.
Speaker:
- Andreas Nordgren, Microsoft
Delivering New Customer Insights at Scale with Cisco Meraki Smart Cameras
11:40 a.m.—12 p.m. EST
Learn how you can get more out of your physical security investment.
Speaker:
- Joe Weiss
Keeping the Vision of a Connected World
1:30—1:50 p.m. EST
Discover how a cloud-managed network ecosystem revolutionized VisionWork's in-store experiences for customers and retail associates.
Speakers:
- Nida Imtiaz
- Julie Nguyen
Securing the Future of Retail
1:50—2:10 p.m. EST
Retailers must invest in robust cybersecurity measures while fortifying their physical security infrastructure to safeguard operations, protect customer trust, and thrive in the interconnected retail landscape.
Speaker:
Digital Engagement with the Customer In-Store
2:20—2:40 p.m. EST
Omni-channel spend is twice the spend of in-store alone. The mobile app is key to a strategy that enables an in-store digital experience. Learn how your mobile app can leverage existing infrastructure to engage with customers in-store.
Speaker:
- Mark Krischer
For Retailers, Device Health and Trust are Critical. Find Out Why.
2:40—3 p.m. EST
In this session we’ll look at what makes a device “healthy” and how Duo helps retailers establish device health and trust before granting access to company resources. We’ll also examine how Room & Board is using Duo to keep its retail business safe from cybercriminals.
Speakers:
- Katherine Yang
- Alex Rodriguez
Assuring Customer Experience in a Hybrid Cloud World
3—3:20 p.m. EST
Customers in 2024 expect a flawless experience across every channel, and retailers are using the Internet to simplify the delivery of their services.
Speaker:
- David Oberst
Designing Wireless Networks for Store and Warehouse
3:20—3:40 p.m. EST
Come and learn how to design a secure and reliable wireless network to support both the current and emerging requirements.
Speaker:
- Mark Krischer
Accelerating Simple and Secure Cloud Experiences with Cisco SD-WAN
3:40—4 p.m. EST
Many retail applications run on multiple compute platforms, and have differing needs. Cisco extends its industry-leading security and SD-WAN fabric to middle-mile networks and enables simpler deployment and administration.
Speaker:
Meet with us at NRF
Don't miss the opportunity for a one-on-one dialogue about your unique business requirements.
Connect with our Cisco executives and subject matter experts at the event.
What can we help you solve today?
Our secure, automated solutions can help transform the retail experience and improve operations. We give our customers and partners the tools, solutions, and digital capabilities to serve their customers online, at home, on the go, or in-store.
Coffee and conversations
AI and big data technologies are now at the forefront, with companies heavily relying on computer vision for insightful data to make intelligent business decisions. We had the pleasure of hosting special guest, MeldCx, on our podcast. At NRF, join us in Café Cisco for coffee and engaging conversations with our experts.
Resources
Top Tech Trends in Retail
Cisco platforms expedite digital transformation by simplifying infrastructure management, configuration, automation, and insights.
Cisco Security for Retail
Discover how Cisco can help retailers achieve comprehensive retail security solutions.
Hybrid Work for Retail
Cisco empowers your associates and agents, whether at home, in the store, or anywhere else.
Curbside and Drive-Thru Optimization
Transform your drive-thru and curbside visibility and insights.
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