Cisco Collaboration Flex Plan

One easy purchasing plan for all your collaboration needs

Get cloud, on-premises, and hosted collaboration in a user-based subscription. You can buy meeting, team collaboration, calling, and contact center services for all employees, or simply purchase what you need today and grow at your own pace. With the Flex Plan, one agreement includes software, upgrades, and support.

With the Cisco Collaboration Flex Plan you can...

Simplify purchasing

Choose meeting, team collaboration, calling, or contact center services subscriptions.

Enhance flexibility

Use the plan to mix and match between cloud and on-premises services.

Streamline budgets

The user-based OpEx model makes budgeting predictable.

Find the best subscription plan for you

With the Flex Plan, you can choose the right subscription based on your business size and needs. Each option includes technical support.

Cisco Enterprise Agreement

Gain maximum value by enabling services for everyone in your organization.

Active User

Purchase meetings based on usage. Anyone can host a meeting, and you only pay for those who use the service.

Named User

Provide meetings, calling, and team collaboration services to individuals, teams, or departments. Buy what you need today and grow at your own pace.

Concurrent Agent

Buy contact center entitlements to support your needs today, and add more as your business grows.

Software Support

Cisco Software Support is designed to help resolve any problems, while promoting success and adoption. Choose the level that best fits your needs.


Software Support Services (SWSS) is included with every Cisco Collaboration Flex Plan. It includes entry-level technical support services.


Experience faster response times and direct access to subject matter experts. This level includes adoption services.


Get a designated support manager who understands your environment. This level provides shortest response times and highest level of adoption services.

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