Executive Insights

Create transformative experiences for your customers through a digital-first model with help from Cisco Customer Experience trusted advisors.

IDC Business Value White Paper

Cisco Customer Experience services produced a 3 year 253% ROI by enabling customers to deliver cost-effective, efficient, and high-performing IT services to their employees and customers.

Success Tracks Forrester Total Economic Impact™ study

Success Tracks delivered customers a 148% return on investment and US$1.69 million in benefits over three years.

Forrester Planning Guide 2023: Security & Risk

Prep for security resilience with the guidance you need on which security technologies should be a priority in 2023 and which should be scaled back.

University of Maryland Medical System

This healthcare system quickly mobilized, shifting to a remote workforce and scaling operations to respond to the health crisis. 


Vodafone launched a global network-as-a-platform to focus on innovation and enable next-generation services to customers.


Gummy bear giant enjoys sweet success with a digital-ready network that enables agility.