The Hybrid Work Index is based on Cisco’s security, collaboration, and networking platform
data. Analyzing millions of records of customer telemetry data – aggregated and anonymized –
has uncovered insights and trends for this era of hybrid work.
Such sources include:
Platform telemetry data insights are supported by third-party research and employee data,
Webex-MIT Hybrid Work Study: A global online survey conducted by
MIT SMR, sponsored by Webex by Cisco, that drew responses from 1,561 employees at
organizations in 56 countries to identify current trends and future priorities for
hybrid and remote work. Respondents span generations, a range of roles, and represent
organizations of all sizes in a variety of industries.
Cisco Global Hybrid Work Study 2022: A global, non-U.S. survey
aiming to uncover insights around how employees have fared over the past two years as
hybrid and remote working has been commonplace. Respondents span generations, a range of
roles, and represent organizations of all sizes in a variety of industries.
Cisco Employee Data: From Cisco’s “Team Space” weekly worker-to-manager check-ins and an
internal survey on work preferences and engagement.