Experiences rely on connections between everyone and everything. As these connections keep evolving and multiplying the underlying network must respond. Technical and business transitions have placed huge pressures on the network to drive the agility needed in the future of work.
“The Internet is the new backbone of the enterprise network. IT teams keep ramping up investments in monitoring technologies to deliver the best experience for cloud-based applications.”
Todd Nightingale, EVP and GM, Enterprise Networking and Cloud
Monthly traffic per router compared to early 2019 baseline1
A positive and reliable user experience via bandwidth-hungry collaboration tools (like video conferencing) is now part of the flow of business. Traffic trends indicate small businesses are returning to physical workspaces, larger businesses are extending their work-from-home policies with more flexible remote work options, and/or business of any size is moving to smaller branch offices closer to where people want to live and work – including the branch office that is the home office.
Whether large or small, organizations focused on bringing employees back to physical workspaces require networks to scale to increased demand driven by work taking place both digitally and physically. Adequate bandwidth and security measures must accommodate traffic from continued work-from home or small branch offices. Businesses must ensure the off-site and small branch work experience is on par with the on-site or large campus experience to sustain productivity and positive experience.
In a hybrid work model, ensuring employees’ experience of digital services and SaaS applications is of high quality continues to be a challenge for IT, considering the variation in the digital path employees take into an employer’s system across cloud and Internet networks.
The importance of collaboration and productivity applications will require continued focus on maintaining the best possible secure experiences via real-time monitoring and proactive problem resolution.
ISP and CSP Outages2
Cloud provider networks serve as the backbone for delivering many ubiquitous digital services, effectively extending the Internet. Enterprises can take advantage of cloud infrastructure to quickly scale service capacity to maintain business continuity and the quality of the user experience.
Understanding local (and specific) operator practices is key to ensuring enterprises can plan and effectively communicate with stakeholders and vendors to ensure minimal business disruption even when unforeseen traffic shifts require ISPs to make more frequent network state changes. A cloud-driven network may offer a softer, lighter lift that is better suited to a hybrid work environment in which work happens anywhere, any time.
Source: Cisco Hybrid Work Index