Marriott makes the internet safer with Cisco

In nearly 5000 properties in its portfolio throughout the U.S. and Canada, Marriott uses Cisco Umbrella in a first-of-its-kind initiative to block guest network access to online child sexual abuse materials (CSAM).

Blocking abuse materials requires innovative partnership

Cisco and Marriott have partnered with the Internet Watch Foundation (IWF), a U.K.‒based nonprofit, to detect and block websites sharing CSAM from being accessed.

About Marriott International

Marriott International is the world's largest hospitality company. Based in Bethesda, Maryland, it has nearly 8800 properties across more than 30 leading brands in 139 countries and territories.


The privacy and anonymity of hotel rooms can inadvertently provide an environment for individuals to access CSAM. Amidst recent reports of CSAM proliferation, Marriott sought to ensure guests could not access these illegal materials on its hotel networks.


Marriott uses Cisco Umbrella to manage guest network access. Umbrella's cloud-delivered web filtering, integrated SafeSearch browsing, and DNS-layer security prevent access to CSAM content hosted by sites that appear on the IWF watchlist.


Solutions at Scale

The initiative was piloted at six properties and has since been deployed in nearly 5000 hotels in the U.S. and Canada, with a global rollout expected through 2024.

Protecting Children

Every successful block of CSAM represents one time a child survivor was protected from the revictimization that occurs each time their image is viewed.

Protecting human rights through security solutions with Cisco

Marriott's Abbe Horswill believes that stopping human trafficking is everyone's responsibility. Marriott relies on Cisco's security products to manage guest network access, blocking access to any CSAM.

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